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replaced old valve on cold water line to water heater. Did an excellent job getting old valve off and new one installed. Very professional job. Would highly recommend Ben Franklin Plumbing, as they do excellent work and explain cost up front.
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Frank & Logan were amazing! They arrived on time, were VERY understanding of the situation, got the clog out and even showed me real time camera/video of inside our pipes. Not to mention, we couldn’t beat the price for how long they spent at our house & the amount of work they had to do. I HIGHLY recommend and will definitely be calling and requesting them for feature needs !!
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Their van pulled into my driveway 40 minutes after I called them on a Friday afternoon. Their serviceman, Frank, promptly got to work on my clogged drain. I was impressed and grateful for his professional knowledge. He not only fixed my problem, but gave me some great plumbing tips. He showed me all the rates before they start/you agree. The bill was salty, but there was no “hidden” fees. Biden-flaction!!!
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Everyone was so professional and quick! Although my situation wansn't an emergency, I was placed on Frank's schedule and he and his associate were on their way within an hour. Frank went over all my options for pricing of the work I wanted done. Once I chose, he assured me that I would be scheduled as soon as possible! Everyone has been terrific! Frank and his associate, Bailey came the next day! They were on time and I received a call when they were on their way. There were a few challenges along the way(none of which were Frank's fault/error). Frank met each one with professionalism and a smile. He and Bailey worked hard to accomplish everything in a thorough manner. I'm so happy with the work and also with all the staff I encountered! 10 out of 10, 100%!
