Alum Creek Lake is the big reservoir on the east side of southern Delaware County, built by the Army Corps of Engineers in the early 1970s and surrounded by Alum Creek State Park. Homes around it sit in Berlin Township, on the Lewis Center side of Orange Township, in Genoa Township to the south, and toward Galena and Sunbury to the east and north. Benjamin Franklin Plumbing of Delaware is based just up the road in Delaware.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300.
Most homes around the lake were built from the mid-1990s on. In Berlin Township the typical home dates to about 2007, and in Orange Township and Genoa Township the typical home dates to the early 2000s. That's the stretch when first-generation water heaters, sump pumps, pressure-reducing valves, supply lines and fixtures start wearing out, so those are the repeat calls here.
Most of the area is on Del-Co Water, which draws part of its supply from Alum Creek Reservoir itself, and on Delaware County Regional Sewer District lines. Del-Co water is moderately hard, about 7 to 8 grains per gallon, and it leaves scale in water heaters and fixtures over time. Some rural properties around the lake and to the north and east have private wells and septic systems instead, so we service those too. Clay soil drains slowly across the whole area, which makes working sump pumps and clear downspout lines important.
Calls around the lake repeat. Water heaters and sump pumps near the end of their service life. High water pressure wearing out fixtures. Hard-water scale. Buried downspouts backing up after a heavy rain. That's why our techs test your water pressure and check the age of your water heater and sump pump on every visit. You get time to plan a replacement instead of scrambling when something quits. Our trucks are stocked, and most calls are fixed on the first visit.
Before the first hard freeze, disconnect garden hoses, shut off and drain outdoor faucets, and winterize any outbuilding, garage or seasonal lines. Test the sump pump and its battery backup before the spring rain and snowmelt. Flush the water heater once a year to clear sediment and scale. If water pools near the foundation after a storm, have the buried downspouts checked.
Call Benjamin Franklin Plumbing of Delaware or book your appointment online. We serve the Alum Creek Lake area and the rest of the Delaware County area.
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Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Hill
Brandon is personable, competent, thorough!!!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
Gerald Kroeger
Very pleased with the service we received today from this new business! Called and Logan arrived within an hour to convert furnace from nature gas to propane. Very pleasant, completed work in an appropriate time frame at a very reasonable price. Will definitely be comfortable using this company again.
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
Just Leaffarm
Exceptional service, fixed a problem other companies could not fix for years. Extremely knowledgeable and very happy with the service. Would recommend 1000% 👍👍👍👍👍👍👍👍
Nick Leitner
Hugo was fantastic! Very knowledgeable and was super helpful!
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Yes. That includes the Lewis Center and Orange Township side, Berlin Township, Genoa Township, and the Galena and Sunbury side, plus the rest of our Delaware County service area.
Most of the area gets Del-Co Water, which says its water is about 7 to 8 grains per gallon, moderately hard. Over time that leaves scale in water heaters and fixtures. A softener helps, and we can test your water and tell you if one makes sense.
Most tank water heaters last 8 to 12 years, and hard water can cut that short. A lot of homes around the lake are on their second water heater now. If yours is past 10 years old, rusting at the base or popping as it heats, have us look at it before it fails.
Yes. We service well pumps, pressure tanks and water treatment for homes outside the public water lines.
Make sure your sump pump works, add a battery backup, and check that your downspouts carry water well away from the house. In clay soil, clogged or collapsed underground downspout lines are a common reason basements get wet.
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