When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Amazing company, John is the best he and his partner got us squared away quickly and saved us more of a headache.
The plumbers were very courteous. They were timely and respectful. They to took care of my issue quickly.
Submitted a request for my water heater to be repaired this morning in Metairie. These guys got back to me right away and also did great work. Professional and courteous. Would recommend
Great customer service.!! Very good people highly recommend this company here in the Baytown area plumbing issues you know who to call..!!
Trustworthy and punctual. Will only use them and no other company. They show up on time and get the job done!
The team of Cody and Nate are amazing. Very responsive and thorough.
We discovered we had a slab leak due to copper corrosion just a few days before we were going out of town on vacation. Worked with Ben Franklin Plumbing to do a whole house repipe. They also installed a new water heater, and added a recirculating hot water system within the same project, so now we aren’t always waiting forever for the hot water to get to our shower. Everything was handled very professionally and the process went very smoothly. Our project manager Mike was great, got everything done while we were already out of town and communicated the whole process with us while we were away. Even got us in touch with a water mitigation company to help dry things out after the leak. Unfortunately for us, once we got home, we had some paneling removed under our bathtub to get the inspection done, we discovered that our shower pan had a leak. Not Ben Franklin’s fault, just an unfortunate pre-existing issue that got revealed during the repipe. Our project manager graciously came by to take a look at the leak, do a flood test on the shower, and identify the source of the water leak. He got us in touch with a water mitigation company again and helped us document the issue for insurance. I’m pretty sure he even picked up some trash at the end of our driveway from the neighborhood raccoons getting into our bins. I had seen it and planned to go get it after our appointment, but when I went outside it was just gone. Was not expecting someone to go above and beyond to that level and was very impressed.
Elisha installed multiple toilets in four units of our condominium. He did a thorough job handling the removal of the old toilets and installation of the new toilets. He cleaned up the toilet rooms after each installation and left the rooms in prime condition. Before leaving, he tested them to verify the toilets worked as promised. Highly recommend him and Benjamin Franklin Plumbing for any plumbing needs.
Benjamin Franklin Plumbing is my go-to for any plumbing need. I have utilized their services several times, and each time the experience has been excellent. Jacob is very professional, knowledgable, takes the time to explain what he is doing, and answers my questions. I could not be happier with the service I have received.
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