Named Forbes' Top Ranked Plumbing Company of 2024!
At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Jose Ruiz
Had a great experience with Benjamin Franklin Plumbing. Needed help with my water heater. They knew exactly what was wrong and repaired it within a couple of hours. Highly recommend.
ROBERT GRENIER
Arnaldo was just the best! He really knows what his business, gave us great advice, and is one heck of a nice person. Our old pipes poised a challenge, but he cleared the issue quickly. Call Arnaldo, you will not be disappointed!
Kevin Judice
I cannot say enough good things. They are wonderful at what they do and charge a reasonable rate. They will include you in every single thing they do. Absolute professionals with an amazing work ethic and a great sense of humor ad well...(check out their Halloween pic)! I can't recommend them highly enough!
Sam Visger
Professional, informative, and precision worker are how I'd describe our impression of Sean today. Quick to identify and correct the issues and he left the area clean as it was when he got here. Couldn't be happier, we will be sure to recommend your service to all. Thanks.
Paul Saunders
Wow! We haven’t experienced such a dedicated professional with a work ethic and commitment of doing a job beyond well in a long long time! Chris Bonnell is superb and exceptional! He communicated clearly what the cause of our sink clog was, (which was way more than a sink clog), and shared what he was doing to fix the problem every step of the way! Personable, respectful and just an awesome professional! We had a great experience!
Scott Cassady
I work for a management company in St Augustine. Saturday around 4-5 pm we had an issue at one of our properties. Our normal local vendor was not available. I contacted no less than 8 plumbers who say they have emergency service and none would come out. I couldn’t believe that as again it was still fairly early, it wasn’t like it was 1 am. The next on the google list was Benjamin Franklin plumbing. The person who answered was friendly and very helpful. They worked with their dispatch to make sure someone would be out. They explained it would not be for a few hours but someone would be out. I got a call around 8:30 from Chris the tech who would be coming. He told me he was on his way and what time he would be there. Chris arrived right when he said he would. I must say Chris was fantastic. This is an older property in the heart of downtown, so things were not easy. Chris worked through everything and resolved the issue. I can’t say enough great things about Chris and the entire experience with Benjamin Franklin Plumbing. From now on, they will be my first call when I need a plumbing vendor.
Terry Matuozzi
First of all, Steve was the individual that performed all work. Benjamin Franklin Plumbing (BFP) does not have him in the selection of individuals that work for BFP. Steve did a fantastic job, I learn things about the fuctions of my shower valves that I did not know. He answered all question to my satisfaction. If I have plumbing issues in the future, I'm calling BFP and Steve. Thanks for the fantastic job!
Chris S
Preston was awesome and flushed our hot water heater and inspected the plumbing of our house. Super knowledgeable and professional! Highly recommend!
Jeanine Ynclan
Owners Sarah and Ricky are great people and very trustworthy. They will go above and beyond to make sure you are well taken care of! Highly recommend them for all your plumbing needs.
Mar Campos
Ray was honest and up-front about the work. We had an older tankless water heater and after going through some checks, he recommended that our unit was working fine and we did not need to do the service that was originally requested. He saved us a few bucks but I was more impressed that he did not push for a sale when one was not needed.
To keep your water heater running smoothly in Andover, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Andover home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Andover to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Andover, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Andover, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your locationName home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in locationName often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in locationName, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your GA home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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