At Benjamin Franklin Plumbing® of Andover, we’ve earned a reputation for quality plumbing repairs, installation, and maintenance. We know that great service matters as much as great plumbing work. So, we provide unrivaled service, reliable work, and honest prices with each job we complete.
When you call (860) 764-3018, a member of our Norwich plumbing team is ready to answer your questions and schedule an appointment. We’re available 24/7!
We offer everything you need to keep your residential or commercial plumbing systems in excellent condition, so you can focus on relaxing in your home or doing business on your commercial property. We only use certified Norwich plumbers who we have reviewed to ensure their professionalism and skills meet our strict standards. They're ready to repair, install, and maintain any part of your system.
Our plumbing services in Norwich include the following:
We’re proud to be residents of the same areas we work in. Because we’re local, we provide the friendly service that our customers deserve when inviting us into their homes. However, we also carry the name of one of the nation’s largest plumbing brands. Our association with Benjamin Franklin means we always follow the industry-leading standards the company has become known for from coast to coast.
We provide the following and more to our Norwich customers:
Every Norwich plumbing company promises great work and friendly service. We take things one step further by offering some of the best guarantees in the industry. For example, you can trust our work thanks to our 100% satisfaction guarantee.
We want to make our plumbing service as easy, pain-free, and convenient as possible for our customers. This is why our franchise owners hire local plumbers in Norwich who support our national standards. These plumbers know the area like the back of their hand, which is a great help in enabling our team to be on time for every appointment. We know the desperate feeling of having an emergency plumbing issue, and we hate making customers wait for our help.
Punctuality is one of our core principles. That's why we promise you that if there's any delay, it's you we pay!® With guarantees like this and our award-winning, customer-focused service, it’s no wonder that our plumbers have earned the trust of Norwich and the surrounding areas for years!
We pride ourselves on transparency, so before we get to work, we'll cover our straightforward pricing guide to inform you about the available options. You can then decide which works best for your price range, with no hidden costs.
Our 24/7 home plumbers are available to address your emergency plumbing needs around the clock. Whether you have a water leak, a burst pipe, or a flooded toilet, we’re here to help. We will also take preventive measures to stop it from happening again.
No job is too big or complicated for us. Whatever your emergency, we'll fix the problem on the spot because we ensure our trucks are fully stocked with the tools and parts for the job.
Below are some common questions we get that will help you when you have issues:
A service line connects your home plumbing to the water main in the street. You own the line from the curb stop to your home, and the utility company owns the line from the water main to the curb stop.
Your shut-off valve should be near your home's water meter. Check your basement or the perimeter wall close to the street.
If you have a water leak or burst pipe, the first thing to do is switch off the main water using the shut-off valve. Then, call our 24/7 emergency plumbing line, and we'll be with you as quickly as possible to look at the problem. We can estimate your price through our pricing guide once we've assessed the situation.
If you have any questions about our services, call us at (860) 764-3018 or contact us online today!
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Learn more about our Andover-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
We had an old, barely functioning kitchen faucet replaced. The plumber (Brandon) was very professional and left the area very clean and dry. He also noticed some quirks in the plumbing in our 85 year old house (which also explained a water pressure issue we’d been having), letting us know what could be done to address it (& how much it might cost), should we choose to do something about.
Hi Benjamin Franklin Plumbing Team, Thank you for following up regarding my basement drain issue. When we spoke a few days ago, I decided not to move forward with your services due to my budget. However, I want to express how much I appreciate your team's patience, kindness, and professionalism. The fact that you reached out today just to make sure my issue was resolved—even after knowing I chose another option—really stands out. If I could leave a six-star review, I would! Thank you again for your exceptional customer service.
Excellent service. Very timely and professional. Reasonable price
Ethan was excellent right from start to finish! He was punctual, analyzed the problem, wrote up an estimate of cost and time required and completed as quoted. He was extremely polite, communicated as project progressed as well upon completion. I would definitely request Ethan for future work and highly recommend him.
Excellent job!!!
Brandon was amazing - knowledgeable, timely, professional, and even checked in after the initial visit to make sure things were working properly. I will absolutely call again for future plumbing needs. Thank you!
I have known and worked with John for many years. Recently, we had a major leak involving a failed water heater. John replaced it and also arranged and coordinated removal of water damaged drywall as well its replacement prior to installation of the new water heater. We are pleased with the outcome and appreciated his dependability and reasonable price.
Very Friendly and Reliable!
I called Benjamin Franklin to do a couple repairs that I needed in my home and also a water heater installation . They were great, very professional and knowledgeable. They were very detailed about the work and their prices match the work ethic! I would definitely recommend them to anyone that’s in need of any plumbing issues or any installation!
These guys were great, very friendly and courteous, showed up on time. I looked them up prior and they have a very good reputation. They’ve been in business for many years. Definitely would recommend to check them out for any of your local plumbing.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved. 
