Plumbing Services in Big Creek, GA

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4.82 (115853 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Big Creek is one of the most recognizable geographic anchors in North Fulton County — the Big Creek Greenway corridor runs through communities spanning Alpharetta, Roswell, and Forsyth County, and the name carries real local identity for residents throughout the area. Homes in and around Big Creek range from established neighborhoods built in the 1980s and 1990s along the Alpharetta and Roswell corridors to newer construction closer to the Forsyth County line. Benjamin Franklin Plumbing® of Alpharetta has been serving homeowners throughout this area for years, and we understand the specific plumbing conditions that affect homes in this part of North Fulton.

Why Homes in the Big Creek Area Have Specific Plumbing Needs

The Big Creek watershed spans a range of housing vintages. Homes built along the Alpharetta and Roswell portions of the corridor in the late 1980s and 1990s are now 25 to 40 years old — precisely the age at which original copper plumbing begins to show age-related pitting corrosion. Pinhole leaks in copper pipe are a consistent pattern in homes of this age throughout the Big Creek area, and when they occur in slab-on-grade construction — the standard foundation type for North Fulton — locating and repairing them requires thermal imaging and acoustic detection equipment rather than guesswork.

The mature tree cover along the Big Creek Greenway corridor also contributes to one of the more consistent sewer service call patterns we see in the area: tree root intrusion. The oak and pine canopy that defines this corridor extends root systems that grow toward buried sewer lines over decades. Camera inspection of the sewer line is the first step in diagnosing slow drains or backups in older homes in this area.

Plumbing Services We Provide in Big Creek

Slab leak detection and repair — thermal imaging and acoustic detection before any concrete work begins
Copper pipe repair and whole-home repiping with PEX
Water heater repair, replacement, and tankless conversion — Navien NSS certified installer
Drain cleaning and sewer line camera inspection and repair
Water service line replacement — directional bore available where site conditions allow
Water treatment — carbon filtration and reverse osmosis systems, Brita PRO authorized dealer
24/7 emergency plumbing service throughout the Big Creek corridor

Benjamin Franklin Plumbing® of Alpharetta serves Big Creek and surrounding communities throughout Alpharetta, Roswell, Cumming, Milton, and Johns Creek. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.

Learn more about our Alpharetta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (115853 reviews)

Andrew Anselmo

Tech were prompt and had the repair done in no time. Very professional and thorough. Explained every option and listened to my questions and concerns. Highly recommend

Sanders Poe

AJ was awesome and professional! He made sure the job was done perfectly

Cheri Carver

Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.

Brenda George

Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!

Cynthia V. Bell

The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.

Gail Irwin

Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!

Brian Doherty

Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!

E G

Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.

Krystyne Bryan

Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!

Holly Morris

Sean was very courteous and professional when he came to our home. He was very thorough in checking and looking at all possibilities on what could be causing our leak. I really appreciated his time and expertise. Would highly recommend!

Frequently Asked Questions — Plumbing in Big Creek, GA

Do you serve the Big Creek Greenway neighborhoods?

Yes. We serve homeowners throughout the Big Creek corridor, including established neighborhoods along Alpharetta’s Haynes Bridge Road and Roswell’s Holcomb Bridge Road corridors, as well as communities in south Forsyth County. Whether your home is adjacent to the greenway itself or in one of the surrounding subdivisions, we can be on site the same day in most cases. Call (678) 833-2754 any time.`

My Big Creek area home is from the early 1990s. What should I watch for plumbing-wise?

Homes built in the late 1980s through mid-1990s in the Big Creek area are entering the 30-to-40-year window where aging copper plumbing becomes most vulnerable to pitting corrosion. The most consistent warning signs are unexplained water bill increases, warm spots on tiled floors (indicating a hot water slab leak), musty odors near plumbing walls, and multiple pinhole leaks in different locations over a short period. If you’ve had more than one pinhole repair in the past few years, that pattern warrants a professional assessment of your system’s overall condition.

Do you handle sewer line repairs near the greenway?

Yes. Tree root intrusion is one of the more common sewer issues in the Big Creek corridor given the density of mature hardwoods along the greenway. We use sewer camera inspection to locate root intrusions, offset joints, or collapsed sections precisely before recommending a repair approach. For contained damage, trenchless pipe patch repair — a cured-in-place liner inserted inside the existing pipe — avoids excavation in many cases.

For more extensive damage, traditional repair and replacement options are available with flat-rate pricing before any digging begins.