Plumbing Services in Big Creek, GA

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4.82 (116075 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Big Creek is one of the most recognizable geographic anchors in North Fulton County — the Big Creek Greenway corridor runs through communities spanning Alpharetta, Roswell, and Forsyth County, and the name carries real local identity for residents throughout the area. Homes in and around Big Creek range from established neighborhoods built in the 1980s and 1990s along the Alpharetta and Roswell corridors to newer construction closer to the Forsyth County line. Benjamin Franklin Plumbing® of Alpharetta has been serving homeowners throughout this area for years, and we understand the specific plumbing conditions that affect homes in this part of North Fulton.

Why Homes in the Big Creek Area Have Specific Plumbing Needs

The Big Creek watershed spans a range of housing vintages. Homes built along the Alpharetta and Roswell portions of the corridor in the late 1980s and 1990s are now 25 to 40 years old — precisely the age at which original copper plumbing begins to show age-related pitting corrosion. Pinhole leaks in copper pipe are a consistent pattern in homes of this age throughout the Big Creek area, and when they occur in slab-on-grade construction — the standard foundation type for North Fulton — locating and repairing them requires thermal imaging and acoustic detection equipment rather than guesswork.

The mature tree cover along the Big Creek Greenway corridor also contributes to one of the more consistent sewer service call patterns we see in the area: tree root intrusion. The oak and pine canopy that defines this corridor extends root systems that grow toward buried sewer lines over decades. Camera inspection of the sewer line is the first step in diagnosing slow drains or backups in older homes in this area.

Plumbing Services We Provide in Big Creek

Slab leak detection and repair — thermal imaging and acoustic detection before any concrete work begins
Copper pipe repair and whole-home repiping with PEX
Water heater repair, replacement, and tankless conversion — Navien NSS certified installer
Drain cleaning and sewer line camera inspection and repair
Water service line replacement — directional bore available where site conditions allow
Water treatment — carbon filtration and reverse osmosis systems, Brita PRO authorized dealer
24/7 emergency plumbing service throughout the Big Creek corridor

Benjamin Franklin Plumbing® of Alpharetta serves Big Creek and surrounding communities throughout Alpharetta, Roswell, Cumming, Milton, and Johns Creek. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.

Learn more about our Alpharetta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (116075 reviews)

Frederick Gruezke

Prompt, efficient, and effective,.Would definitely recommend

Royce Cox

I had the pleasure of working with the management team here at Benjamin Franklin Plumming! Andrew and Chip put there customers needs first. I would give them a call for my plumming needs any time.

Ray Gruezke

Fast and reasonably priced

Vanessa Bustamante

Very professional, efficient and knowledgeable - highly recommend!

Buffalo Girl

All very nice people! They got me in the next day for a consultation and after giving the green light to fix my issues, the plumber was scheduled to come out same day. Benjamin was the consultant and he couldn’t have been nicer and explained everything to me. Especially for not being from here, but from Texas, I didn’t know a lot about how things are done differently bc of true winters. Vince and his partner did a Fantastic job rerouting my water line

Matt Volks

Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10

Ramsay MacNeill

Emergency call on a weekend, they showed up within an hour of my call. Vincent was outstanding. He worked quickly, talked me through every step, and fully answered all my questions. Not to mention his high quality of work.

Mike Casillas

Mamadou performed our annual plumbing check. He was very courteous and thorough and explained everything in great detail. We were very impressed with his service.

Kaylei Wright

Ben was great! He changed our leaky external spigot quickly and answered all of my questions professionally and thoroughly. We felt taken care of and trusted his expert opinion. Will be definitely using them again if we have a plumbing need.

Shari G

Fast, friendly service. Chris showed up the same day I called, and fixed my plumbing issue in less than an hour. Highly recommend Benjamin Franklin Plumbing.

Frequently Asked Questions — Plumbing in Big Creek, GA

Do you serve the Big Creek Greenway neighborhoods?

Yes. We serve homeowners throughout the Big Creek corridor, including established neighborhoods along Alpharetta’s Haynes Bridge Road and Roswell’s Holcomb Bridge Road corridors, as well as communities in south Forsyth County. Whether your home is adjacent to the greenway itself or in one of the surrounding subdivisions, we can be on site the same day in most cases. Call (678) 833-2754 any time.`

My Big Creek area home is from the early 1990s. What should I watch for plumbing-wise?

Homes built in the late 1980s through mid-1990s in the Big Creek area are entering the 30-to-40-year window where aging copper plumbing becomes most vulnerable to pitting corrosion. The most consistent warning signs are unexplained water bill increases, warm spots on tiled floors (indicating a hot water slab leak), musty odors near plumbing walls, and multiple pinhole leaks in different locations over a short period. If you’ve had more than one pinhole repair in the past few years, that pattern warrants a professional assessment of your system’s overall condition.

Do you handle sewer line repairs near the greenway?

Yes. Tree root intrusion is one of the more common sewer issues in the Big Creek corridor given the density of mature hardwoods along the greenway. We use sewer camera inspection to locate root intrusions, offset joints, or collapsed sections precisely before recommending a repair approach. For contained damage, trenchless pipe patch repair — a cured-in-place liner inserted inside the existing pipe — avoids excavation in many cases.

For more extensive damage, traditional repair and replacement options are available with flat-rate pricing before any digging begins.