Named Forbes' Top Ranked Plumbing Company of 2024!
University Heights is one of Madison's most distinguished historic neighborhoods, a leafy enclave of grand early-1900s homes near the UW campus, listed on the National Register of Historic Places. Stately old homes call for careful, knowledgeable plumbing, and Benjamin Franklin Plumbing® of West Madison brings the expertise to match.
On time, every time, premium service backed by our promise: if there's any delay, it's you we pay.
Every University Heights home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
University Heights' defining plumbing factor is the age of its homes: many date to the early twentieth century and carry aging galvanized water pipe, cast-iron drains, and original fixtures, making repiping, drain replacement, and careful updates common and worthwhile. Served by Madison's hard deep-well water, these homes benefit from softening and iron filtration, and their value makes precise, respectful work essential.
Madison led the nation in replacing lead service lines, largely complete by 2011, so today's focus is updating aging galvanized and cast-iron pipe and pre-2015 fixtures. The neighborhood's full-basement homes need reliable sump pumps with battery backup, the deep-freeze winters threaten pipes in older exterior walls, and the magnificent mature trees send roots into aging sewer laterals, calling for hydro jetting and trenchless repair.
The historic streets near the UW campus and Camp Randall · The grand homes along Van Hise and Summit Avenues · The areas near Regent and Hoyt Park · The tree-lined blocks of the historic district · And the homes across University Heights
University Heights' historic homes reward experience and care, repiping aging galvanized pipe, replacing cast-iron drains, careful sewer-root work, softeners, and sump protection, all delivered by a plumber who respects a century-old home's character. We bring that with white-glove, on-time service.
University Heights' historic homes reward proactive care. Before winter, insulate pipes in older exterior walls and unheated spaces and disconnect hoses; before spring, test the sump pump and backup. Watch for the rusty water and low pressure that signal aging galvanized pipe, and have the mature-tree sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve University Heights and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Amber Mellars
Family of 5 with three daughters, so our water gets a serious workout 😂. We had Benjamin Franklin Plumbing of Intown Atlanta come out to look at our home and help us understand where we could make things more efficient. They gave us some really useful advice, especially around improving our water quality and a few things we’d never even thought about. Friendly, knowledgeable and zero pressure. Really glad we found these guys. We’ll definitely be using them when we’re ready to make some upgrades!
Robert Friedman
We had an amazing experience with Benjamin Franklin Plumbing! We had a bit of an emergency (I'll spare details, was gross) and needed someone out quick to resolve. They came same day and were able to determine pipework hadn't been connected properly during recent work we had done. I'm really glad we found them! Local team, quick to respond, and took great care in our home. Would definitely recommend them!
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Kelly Harter
Tyler was helpful, courteous, and efficient. He explained the process in terms we could easily understand and worked with us to find the most convenient time to return to complete the job. We would definitely feel comfortable having him work for us again.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
Gail Irwin
Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!
Brian Doherty
Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!
E G
Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.
Krystyne Bryan
Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!
Often, yes. Century-old homes commonly have galvanized pipe that corrodes and restricts flow, plus aging cast-iron drains. We inspect and recommend repiping honestly, with care for a historic home.
Madison removed its lead service lines, largely finishing by 2011, so most are gone, but older homes can still have galvanized pipe and pre-2015 fixtures worth updating. We inspect and advise.
The neighborhood's magnificent old trees send roots into aging sewer laterals. We camera-inspect, hydro jet, and use trenchless methods to repair or replace failing lines.
Yes. We plan the work, protect finishes, and use methods that respect a century-old home while bringing its plumbing up to date.
Yes. Around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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