Fast, Friendly & Professional – Benjamin Franklin Plumbing® of North Metro

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4.82 (120203 reviews)

As a growing city with deep roots in Minnesota’s natural beauty, Hugo is where tradition and progress meet. Whether you’re enjoying a day at Oneka Lake or taking part in the annual Good Neighbor Days festival, it’s clear that Hugo is a city that values community and reliability. At Benjamin Franklin Plumbing® of North Metro, we share those same values. We take pride in serving Hugo homeowners with the same level of care and professionalism that we’d want for our own families. With our deep understanding of the area’s unique plumbing challenges—like protecting your home’s plumbing system against Minnesota’s cold winters—we’re committed to being your trusted plumbing partner for the long haul.

At Benjamin Franklin Plumbing® of North Metro, we understand the unique needs of homeowners in Hugo, MN. Known for its close-knit community, beautiful outdoor spaces like the Rice Creek Chain of Lakes Park Reserve, and charming neighborhoods, Hugo is a town where quality and reliability matter. Whether you’re dealing with the harsh winters or the summer storms, you need a plumbing partner who understands the local challenges. We’re proud to be your go-to plumbers in Hugo, providing prompt, professional service backed by our commitment to excellence.

Plumbing help for everyday Hugo problems

Living near Oneka Lake and the Rice Creek Chain of Lakes Park Reserve is a big part of what makes Hugo feel like home. When plumbing acts up, you need answers fast and a clear next step.

Here are a few common situations we can help with, plus where to learn more:

Water showing up where it should not: If you spot damp drywall, a surprise puddle, or a higher water bill, start with leak detection so the source gets found before damage spreads.
Slow drains and recurring clogs: For gurgling sinks, standing shower water, or odors that keep coming back, schedule drain cleaning to clear buildup safely.
No hot water, lukewarm showers, or a noisy tank: See our water heater services for repair and replacement options.
Water quality questions: If you are dealing with scale, spotty dishes, or want better-tasting water, explore water softener services and water treatment solutions.
Need help right away: For urgent issues like burst pipes or an overflowing toilet, our emergency plumbing services are available 24/7.

For remodels and major replacements in the City of Hugo, permits are often required. If you are not sure what applies to your project, ask our team and we will help you understand what is typical before work begins.

Why Choose Benjamin Franklin Plumbing® of North Metro?

Choosing Benjamin Franklin Plumbing® of North Metro means opting for unparalleled quality and service. Here’s why we stand out from the competition:

On-Time Guarantee: We respect your time. If there’s any delay, it’s you who pay! We ensure timely service so you’re never left waiting.
Skilled and Certified Plumbers: Our team consists of highly trained professionals dedicated to delivering top-notch workmanship.
Upfront Pricing: No surprises or hidden fees. We provide clear, honest quotes before any work begins.
Satisfaction Guarantee: We stand by our work with a 100% guarantee. If you’re unhappy with our service, we’ll make it right.

Guaranteed Satisfaction in Hugo, MN

Our mission at Benjamin Franklin Plumbing® of North Metro is to build lasting relationships with our customers through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

Our team of highly skilled plumbers is here to offer a comprehensive range of plumbing services, including:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

Whether you need routine maintenance or emergency repairs, Benjamin Franklin Plumbing® of North Metro is here to serve you. We’re here to assist you with all your Hugo, MN, plumbing needs. Contact us at Benjamin Franklin Plumbing® of North Metro today to schedule an appointment, request emergency service, or ask any questions. Our friendly and knowledgeable team is ready to help!

Learn more about our North Metro-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (120203 reviews)

Samantha White

Brandon came out to install new faucets in our home, and we couldn’t be happier with the experience! He was prompt, friendly, and very informative throughout the whole process. He explained everything clearly, worked quickly, and did a great job. I really appreciated how professional and personable he was. I would highly recommend Brandon and Benjamin Franklin Plumbing for any plumbing needs!

Luke M

Brandon was awesome! Very courteous and polite, kept me updated with how things were going and did a great job!

Steven Pickerel

Mike was awesome. He explained everything in a clear and concise manner. He was on time, very courteous and professional. Communication with everyone involved was perfect. If needed, I will use them again. Highly recommended. Thank you

Mary Wirts

Supper nice person and very knowledgeable about what he's doing,he did a great job!! I definitely have him back again to do some more plumbing jobs in the future.

Judy Compton

He was great and polite and very kind. He fixed my leak underneath my kitchen sink and my bathroom faucet. Pierce was great!

Anne Evans

Justin came to our house to give an estimate for a water softener, and found that the copper in the basement was shot. Justin was very detailed in what needed to be done. As he was getting ready to go, my husband came home. Justin sat down and explained everything he needed to do to him. Justin was very professional, and you could tell he was very genuine. My husband hired him and we couldn't be more pleased. It's not everyday that you get a person who is willing to not only show up, but is knowledgeable in their job and goes the extra mile to make sure that you understand everything he said, plus, to stay and repeat everything again to another person. Thanks Justin! Great job!

Beth Decker

Called and they had someone there within an hour. Found the pipe leak and quoted me a price right away. Had to have all new water pipes installed. They house is very old and the piping that was there is not made anymore. They were very prompt and had it all done very quickly and were very professional about the whole job. Would definitely recommend them!

dianna thomas

Blake The technician did the service in a timely manner. He was very friendly and it looked like The problem was never there when he finished It was nice and clean.

Lisa Taylor

Jordan was very knowledgeable and explained everything in detail what he was going to do and why. He educated me on how a hot water tank works and why mine failed. He was extremely helpful and friendly and put my mind at ease. They finished the install in under the estimated time. I highly recommend him and his company!!

Douglas Milstead

A neighbor recommended these guys. So, we gave them a try for a home plumbing inspection. We were really impressed! Eric clearly knows his stuff! He explained everything in a way that actually made sense to us. Our home is almost 100 years old, so we have a list. We will definitely be using them again. Highly recommend!

Plumbing FAQs

Why does my tap water sometimes smell like chlorine in Hugo, MN?

A mild chlorine smell is usually from disinfectant used to help control microbes in public drinking water, and it can be more noticeable at certain times of day or after the water has been sitting in your home’s pipes. Try running cold water for a short time before filling a glass, and keep drinking water in a covered pitcher in the fridge if the odor bothers you. If the smell is strong or sudden and does not improve, it is worth having your plumbing checked to rule out an issue inside the home.

What causes white scale on faucets and spotty dishes, and how do I stop it?

Scale and spots are commonly caused by minerals that can be present in groundwater and can build up on fixtures and inside appliances over time. If you are seeing crusty buildup on showerheads or a cloudy film on glassware, a simple water test can confirm what is in your water and how severe it is. In Washington County, homeowners can also look into local hardness testing options to get clear numbers before choosing a water softener or filtration solution.

Why do I get orange staining in sinks or tubs, and is it a plumbing problem or a water problem?

Orange or rust-colored staining is often linked to minerals like iron in water or corrosion inside older piping. Because Hugo’s drinking water comes from groundwater wells, minerals can vary by neighborhood and even by time of year. A plumber can help you narrow down whether the source is your incoming water, your water heater, or your home’s piping, then recommend the most practical fix.

What is a backwater valve, and when do Hugo homeowners consider adding one?

A backwater valve is designed to help prevent sewage from flowing backward into lower-level drains during a sewer backup. Homes with basements, floor drains, or below-grade bathrooms are often the ones that ask about this, especially if the area has experienced backups during heavy rain. A plumber can confirm whether your plumbing layout can accept a backwater valve and whether it makes sense based on your risk and drain configuration.

How do I know if the water line from the street to my house is leaking?

Common clues include an unexpected jump in your water bill, a soggy patch of yard when there has not been rain, or the sound of water running when everything is off. One quick check is to turn off all water use in the home and see if the water meter still moves. If it does, a licensed plumber can help locate the leak and explain repair options for the service line.

What is trenchless sewer repair, and when is it a good fit compared to digging up the yard?

Trenchless sewer repair is a way to repair or replace a damaged sewer pipe with much less excavation than traditional methods, often using pipe lining or pipe bursting. It can be a strong option when the pipe route runs under landscaping, driveways, or patios, and when the existing line meets the conditions needed for trenchless methods. A camera inspection is typically the first step to see whether trenchless repair is possible and what solution fits the damage.

Why does my bathroom or basement drain smell even when it is draining fine?

A common cause is a dry P-trap, which lets sewer gas come back up through the drain. Floor drains in basements can dry out if they are rarely used, so adding water to the drain can sometimes solve it quickly. If the odor returns, you may have a venting issue, buildup in the drain, or a plumbing seal that is failing, and a plumber can diagnose it before it turns into a larger issue.

Do I need permits for plumbing work like finishing a basement bathroom or replacing major plumbing parts in Hugo?

In the City of Hugo, permits are required for most remodeling, alteration, and repair work, with some exemptions, so it is smart to check requirements before starting. This helps ensure the work meets local standards and avoids delays when you sell or remodel later. If you work with a local team like Benjamin Franklin Plumbing of North Metro, they can help you understand what typically requires a permit for common plumbing projects in Hugo.