Fast, Friendly & Professional – Benjamin Franklin Plumbing® of North Metro

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4.82 (114084 reviews)

Voted Best Plumbers!

published by Forbes Magazine

As a growing city with deep roots in Minnesota’s natural beauty, Hugo is where tradition and progress meet. Whether you’re enjoying a day at Oneka Lake or taking part in the annual Good Neighbor Days festival, it’s clear that Hugo is a city that values community and reliability. At Benjamin Franklin Plumbing® of North Metro, we share those same values. We take pride in serving Hugo homeowners with the same level of care and professionalism that we’d want for our own families. With our deep understanding of the area’s unique plumbing challenges—like protecting your home’s plumbing system against Minnesota’s cold winters—we’re committed to being your trusted plumbing partner for the long haul.

At Benjamin Franklin Plumbing® of North Metro, we understand the unique needs of homeowners in Hugo, MN. Known for its close-knit community, beautiful outdoor spaces like the Rice Creek Chain of Lakes Park Reserve, and charming neighborhoods, Hugo is a town where quality and reliability matter. Whether you’re dealing with the harsh winters or the summer storms, you need a plumbing partner who understands the local challenges. We’re proud to be your go-to plumbers in Hugo, providing prompt, professional service backed by our commitment to excellence.

Plumbing help for everyday Hugo problems

Living near Oneka Lake and the Rice Creek Chain of Lakes Park Reserve is a big part of what makes Hugo feel like home. When plumbing acts up, you need answers fast and a clear next step.

Here are a few common situations we can help with, plus where to learn more:

Water showing up where it should not: If you spot damp drywall, a surprise puddle, or a higher water bill, start with leak detection so the source gets found before damage spreads.
Slow drains and recurring clogs: For gurgling sinks, standing shower water, or odors that keep coming back, schedule drain cleaning to clear buildup safely.
No hot water, lukewarm showers, or a noisy tank: See our water heater services for repair and replacement options.
Water quality questions: If you are dealing with scale, spotty dishes, or want better-tasting water, explore water softener services and water treatment solutions.
Need help right away: For urgent issues like burst pipes or an overflowing toilet, our emergency plumbing services are available 24/7.

For remodels and major replacements in the City of Hugo, permits are often required. If you are not sure what applies to your project, ask our team and we will help you understand what is typical before work begins.

Why Choose Benjamin Franklin Plumbing® of North Metro?

Choosing Benjamin Franklin Plumbing® of North Metro means opting for unparalleled quality and service. Here’s why we stand out from the competition:

On-Time Guarantee: We respect your time. If there’s any delay, it’s you who pay! We ensure timely service so you’re never left waiting.
Skilled and Certified Plumbers: Our team consists of highly trained professionals dedicated to delivering top-notch workmanship.
Upfront Pricing: No surprises or hidden fees. We provide clear, honest quotes before any work begins.
Satisfaction Guarantee: We stand by our work with a 100% guarantee. If you’re unhappy with our service, we’ll make it right.

Guaranteed Satisfaction in Hugo, MN

Our mission at Benjamin Franklin Plumbing® of North Metro is to build lasting relationships with our customers through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

Our team of highly skilled plumbers is here to offer a comprehensive range of plumbing services, including:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

Whether you need routine maintenance or emergency repairs, Benjamin Franklin Plumbing® of North Metro is here to serve you. We’re here to assist you with all your Hugo, MN, plumbing needs. Contact us at Benjamin Franklin Plumbing® of North Metro today to schedule an appointment, request emergency service, or ask any questions. Our friendly and knowledgeable team is ready to help!

Learn more about our North Metro-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (114084 reviews)

Jerlene Slaughter

Richard was great and very professional he explained everything that he found and we went over options. He completed the job cleaned up after himself. I have other work that I will be having done and I hope I get him as my technician. Highly Recommend

Justin Jordan

David was amazing. Top notch, patient, above and beyond service. A stand-up guy. Congrats, you’ve earned yourself a loyal repeat customer.

John Pavlovic

Nick was incredibly helpful. He helped us to understand our situation with a sewage back up and our options. He took the time to make sure we understood who we needed to find to fix it with special equipment, pricing to expect, and what our paths forward are. We really appreciated him helping us through this difficult ordeal

Maurice Head

Roderick was wonderful!!!

Catherine Schack

Troy did a great job of replacing my under sink plumbing and the taps and sprayer unit in my kitchen sink with an upgraded one. He was very polite and friendly and arrived earlier than expected. The job was more expensive than anticipated but all plumbing jobs are expensive so that’s no surprise.

Thomas Cerbo

Mamadou was very professional and informative about my plumbing throughout my home. He recommended to me about a few things that needed fixing. Great asset to the company.

Stephen Liberty

Our tech Lonnie was great. He came after hours for a major sewer clog. Professional and very neat. Clearly explained what he was doing every step of the way. Highly recommend Ben Franklin.

Vincent Riven

My experience with Benjamin Franklin Plumbing was great. From the outset, they were incredibly communicative and walked me through the project we had to get finished in a very clear and honest manner. Nolan was timely and professional and he got the work finished very fast. Honestly, just how you'd like an experience like this to go! I highly recommend their services.

Karen Donn

Outstanding. Had knowledge of my unique needs to keep my cats inside in their own space. Provided clear fully explained choices with clear explanations of estimates, invoices, and other information. I think customers will really like the new system

David Ruiz

Can’t say enough positive things about Benjamin Franklin Plumbing. All the guys are very professional, they call if an earlier time slot becomes available and if there is ever an issue they show up. Just recently Alex installed a new filtration system to go along with the Navien system they installed a few years ago.

Plumbing FAQs

Why does my tap water sometimes smell like chlorine in Hugo, MN?

A mild chlorine smell is usually from disinfectant used to help control microbes in public drinking water, and it can be more noticeable at certain times of day or after the water has been sitting in your home’s pipes. Try running cold water for a short time before filling a glass, and keep drinking water in a covered pitcher in the fridge if the odor bothers you. If the smell is strong or sudden and does not improve, it is worth having your plumbing checked to rule out an issue inside the home.

What causes white scale on faucets and spotty dishes, and how do I stop it?

Scale and spots are commonly caused by minerals that can be present in groundwater and can build up on fixtures and inside appliances over time. If you are seeing crusty buildup on showerheads or a cloudy film on glassware, a simple water test can confirm what is in your water and how severe it is. In Washington County, homeowners can also look into local hardness testing options to get clear numbers before choosing a water softener or filtration solution.

Why do I get orange staining in sinks or tubs, and is it a plumbing problem or a water problem?

Orange or rust-colored staining is often linked to minerals like iron in water or corrosion inside older piping. Because Hugo’s drinking water comes from groundwater wells, minerals can vary by neighborhood and even by time of year. A plumber can help you narrow down whether the source is your incoming water, your water heater, or your home’s piping, then recommend the most practical fix.

What is a backwater valve, and when do Hugo homeowners consider adding one?

A backwater valve is designed to help prevent sewage from flowing backward into lower-level drains during a sewer backup. Homes with basements, floor drains, or below-grade bathrooms are often the ones that ask about this, especially if the area has experienced backups during heavy rain. A plumber can confirm whether your plumbing layout can accept a backwater valve and whether it makes sense based on your risk and drain configuration.

How do I know if the water line from the street to my house is leaking?

Common clues include an unexpected jump in your water bill, a soggy patch of yard when there has not been rain, or the sound of water running when everything is off. One quick check is to turn off all water use in the home and see if the water meter still moves. If it does, a licensed plumber can help locate the leak and explain repair options for the service line.

What is trenchless sewer repair, and when is it a good fit compared to digging up the yard?

Trenchless sewer repair is a way to repair or replace a damaged sewer pipe with much less excavation than traditional methods, often using pipe lining or pipe bursting. It can be a strong option when the pipe route runs under landscaping, driveways, or patios, and when the existing line meets the conditions needed for trenchless methods. A camera inspection is typically the first step to see whether trenchless repair is possible and what solution fits the damage.

Why does my bathroom or basement drain smell even when it is draining fine?

A common cause is a dry P-trap, which lets sewer gas come back up through the drain. Floor drains in basements can dry out if they are rarely used, so adding water to the drain can sometimes solve it quickly. If the odor returns, you may have a venting issue, buildup in the drain, or a plumbing seal that is failing, and a plumber can diagnose it before it turns into a larger issue.

Do I need permits for plumbing work like finishing a basement bathroom or replacing major plumbing parts in Hugo?

In the City of Hugo, permits are required for most remodeling, alteration, and repair work, with some exemptions, so it is smart to check requirements before starting. This helps ensure the work meets local standards and avoids delays when you sell or remodel later. If you work with a local team like Benjamin Franklin Plumbing of North Metro, they can help you understand what typically requires a permit for common plumbing projects in Hugo.