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4.82 (117471 reviews)

Plumbing Services in Columbus, GA, Benjamin Franklin Plumbing® of Southeast Columbus

Your Trusted Columbus Plumber

Columbus is Georgia's second-largest city and the heart of the Chattahoochee Valley, a historic river city on the Fall Line of the Chattahoochee, home to Fort Moore, a celebrated RiverWalk and whitewater course, gracious historic districts, and sprawling east-side and south-side neighborhoods. As the community we've served since 2000, Columbus is where Benjamin Franklin Plumbing® of Southeast Columbus does its best work, and we're the on-time team the city counts on.

706-690-3769 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but we're a locally owned Chattahoochee Valley company led by a family with five generations of plumbing experience. We're The Punctual Plumber, and we back our work with two promises: the On-Time Guarantee, and the UWIN Guarantee of 100% satisfaction on parts and labor for two years.

24/7

Around-the-clock emergency service

100%

satisfaction on parts and labor for two years

for every minute we're late, up to $300

Comprehensive Plumbing Services in Columbus

Every Columbus home has access to our full range of plumbing services. The menu is the same across our entire Chattahoochee Valley service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Columbus homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our plumbers trained to resolve up to 90% of issues on the first visit.
Slab Leak Detection & Repair
Slab leak detection and repair, plus non-destructive leak detection, leak repair, and pool leak detection, vital where the Chattahoochee Valley's red clay soils shift beneath slab foundations and stress the pipes below.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems and the failure-prone polybutylene common in 1980s–90s homes, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings in the Georgia and Alabama heat.
Water Filtration & Treatment
Water filtration and softeners, carbon and whole-home filtration for the Chattahoochee River's surface water (including taste, scale, and PFAS concerns), and softeners and iron filters for area well water.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the Valley's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for root intrusion and the aging clay and cast-iron laterals stressed by shifting red-clay soils, often with minimal digging.
Well Pumps & Water Systems
Well pump and water pump service and pressure-tank work for the rural homes on private wells in the countryside around Smiths Station and Russell and Lee Counties.
Outdoor, Pool & Fixtures
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, and military-community businesses across Columbus, Phenix City, and the Chattahoochee Valley.

Columbus's range of homes shapes its plumbing. The historic districts near downtown and the river hold beautiful older homes, some a century old, that often carry aging galvanized, cast-iron, and lead-era pipe worth repiping, while the mid-century and later neighborhoods on the east and south sides include many homes with 1980s–90s polybutylene worth replacing before it fails. The city is served by Columbus Water Works, which draws surface water from the Chattahoochee River, historically soft, though many homeowners now add whole-home filtration to address taste, scale, and PFAS concerns.

Columbus sits right on the Fall Line, where the Piedmont's red clay meets the sandy Coastal Plain, and that red clay expands when wet and contracts when dry, shifting the slab foundations most Columbus homes are built on and stressing the water and sewer lines beneath them. That makes slab leak detection and repair a defining local service, along with sewer-root and trenchless work as roots reach into aging laterals under the city's mature canopy. Long, hot summers push water heaters hard, and the occasional hard freeze can still threaten unprotected pipes.

Columbus Neighborhoods and Areas We Serve

The historic districts near downtown, Uptown, and the RiverWalk
Established neighborhoods in Midtown and near the universities
The east-side communities toward Midland and Bradley Park
The south side and the Fort Moore area
And the homes and businesses across Columbus

Columbus Local Insight

As the team that's served Columbus since 2000, we know the city's historic homes, its Chattahoochee River water, and its Fall Line red clay, slab leak detection and repair, repiping and lead-era line replacement, whole-home filtration, water heater service, sewer-root and trenchless work, and commercial plumbing. Our fully stocked trucks resolve most calls on the first visit, and our reviews are full of neighbors who call us back by name.

Why Columbus Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
if we're not on time, we take $5 off your service for every minute we're late. See our guarantees.
The UWIN® Guarantee
100% satisfaction on our parts and labor for two years after service, a lasting, cost-effective fix, guaranteed.
Serving the Valley Since 2000
we've been a locally owned Chattahoochee Valley plumbing company for over 20 years, led by a family with five generations of plumbing experience, our plumbers live in and serve the same Georgia and Alabama communities.
4.7-Star Rated Across Hundreds of Reviews
we stand behind our craftsmanship, and Columbus-area homeowners rate us 4.7 stars across hundreds of Google reviews.
24/7 Availability
we answer the phone around the clock, every day of the year, vital during a slab leak, a burst pipe, or an overflowing toilet.
Licensed in Georgia & Alabama, Insured & UWIN®-Endorsed
background-checked, drug-tested professionals, licensed in both states (Licenses 162887 and 1800323), with liability coverage and workers' compensation.
Nationally Backed
based just across the river on Pierce Road in Phenix City and serving Columbus, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Columbus

Columbus plumbing follows the Chattahoochee Valley calendar. Flush the water heater yearly to clear sediment; watch for the slab-leak signs the red clay makes common (warm spots on the floor, unexplained high bills, low pressure, running-water sounds with everything off); have older sewer lines in the historic districts checked for roots; and before a hard freeze, insulate exposed pipes and disconnect hoses.

Schedule Plumbing Service in Columbus Today

Call Benjamin Franklin Plumbing® of Southeast Columbus at (706) 690-3769 anytime, day or night, or book your appointment online. Meet the Southeast Columbus team behind every visit. We proudly serve Columbus and the surrounding Chattahoochee Valley in Georgia and Alabama, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

706-690-3769

Book your appointment online

Learn more about our Southeast Columbus-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Why are slab leaks common in Columbus?

Columbus sits on the Fall Line, where red clay soils shift with moisture, expanding when wet and contracting when dry, moving slab foundations and stressing the pipes beneath them. That movement is a leading cause of slab leaks; we detect and repair them with minimal disruption.

Should I repipe my historic Columbus home?

Older homes near downtown and the historic districts often have corroding galvanized, cast-iron, or lead-era pipe, and many later homes have failure-prone polybutylene. Repiping restores pressure and prevents leaks; we inspect and recommend honestly, with care for a historic home.

Is Columbus water hard, and should I filter it?

Columbus Water Works draws relatively soft surface water from the Chattahoochee River, but many homeowners add whole-home filtration for taste, scale, and PFAS concerns. We test your water and recommend the right system.

Do you serve Fort Moore and handle commercial plumbing?

Yes. We serve the Fort Moore military community and provide commercial plumbing for Columbus's offices, shops, and restaurants, with 24/7 emergency response.