Springfield is the Queen City of the Ozarks, the heart of southwest Missouri, home to Missouri State University, a lively historic downtown, and a mix of gracious older neighborhoods and fast-growing new development. It's also home to our office on South Scenic Avenue, and Benjamin Franklin Plumbing® of Springfield is the locally based, on-time team the city counts on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if we're not on time, we pay you $5 a minute, up to $300.
Every Springfield home has access to our full range of plumbing services. The menu is the same across our entire southwest Missouri service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Springfield homeowners facing frozen or burst pipes, well-pump failures, sewer or septic backups, water heater failures, or no-water situations, day or night, weekends and holidays, and especially through the Ozarks winter.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our plumbers trained to resolve up to 90% of issues on the first visit.
Water softeners and filtration for the hard water common across southwest Missouri, protecting water heaters, fixtures, and appliances from scale, and treating the well water many rural homes rely on.
Water heater repair, replacement, and installation, including tankless systems, with the annual flushing hard water demands to clear sediment.
Gas line installation and repair for water heaters, furnaces, ranges, outdoor grills, and fire pits, installed and tested safely by licensed professionals.
Drain cleaning and hydro jetting with camera inspection, clearing grease, scale, and the tree roots that reach into older lines.
Sewer line repair and sewer line replacement and installation for root intrusion, aging laterals, and lines stressed by the region's shifting karst ground.
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems, plus water service line and frozen pipe repair.
Non-destructive leak detection, leak repair, and slab leak service, finding hidden leaks in walls, under slabs, and in buried lines before they cause damage.
Sump pump installation and repair and water pump service, guarding basements against spring rains, snowmelt, and the Ozarks' heavy storms.
Outdoor plumbing service for frost-proof hose bibs, exterior shut-offs, and seasonal winterizing.
Faucets, toilets, showers, bathtubs, sinks, and garbage disposals repaired and installed.
Springfield's water comes from City Utilities, drawn mostly from Ozarks surface sources, Fellows, McDaniel, and Stockton Lakes and the James River, along with the historic Fulbright Spring, in use since 1883, and deep wells. That water is hard enough that softeners, filtration, and annual water heater flushing to clear scale are among the most-requested upgrades. The city's older neighborhoods around downtown and the university hold homes that may carry aging galvanized, cast-iron, or lead-era pipe worth repiping, while its growing edges bring new construction with tankless water heaters.
Springfield sits on the Ozarks' karst limestone, the source of the region's springs, caves, and occasional sinkholes, where groundwater moves fast through fractured rock, and that shifting ground, along with the city's mature trees, can stress and clog sewer lines, making sewer repair, drain cleaning, and hydro jetting frequent. Most homes have full basements, so sump pumps guard against the Ozarks' heavy spring rains, the cold winters make frozen-pipe protection important, and gas line service is part of everyday work in a city where gas heating and cooking are common.
As the hometown team, we know Springfield's water, its historic homes, and its Ozarks ground, softeners and treatment, repiping and sewer work for the older neighborhoods, slab leak detection, gas line service, water heaters, and sump and frozen-pipe protection. Our stocked trucks resolve most calls on the first visit.
if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises, with free estimates on water heater and sewer or water line replacements.
we stand behind our materials, labor, and craftsmanship, and southwest Missouri homeowners rate us 4.8 stars across more than 600 reviews.
we answer the phone around the clock, every day of the year, vital during a frozen pipe, a well-pump failure, or a sewer backup.
background-checked, drug-tested professionals, licensed and insured in Missouri ([LICENSE #]), with liability coverage and workers' compensation.
10% off repairs for veterans and for seniors 65 and older, plus the $11.11-per-month Hero's Club membership honoring veterans, ask about current terms.
based right here in Springfield and serving Springfield, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Springfield plumbing follows the Ozarks calendar. Flush the water heater yearly for the hard water; before winter, insulate pipes in basements, crawlspaces, and garages, disconnect hoses, and know your main shut-off; and ahead of spring storms, test the sump pump. Have older sewer lines checked for roots during the growing season.
Call Benjamin Franklin Plumbing® of Springfield at (417) 213-8973 anytime, day or night, or book your appointment online. Meet the Springfield team behind every visit. We proudly serve Springfield and the surrounding southwest Missouri and Ozarks area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Yes, southwest Missouri's water is hard, and Springfield draws it from a mix of Ozarks lakes, the James River, and the historic Fulbright Spring. A softener and filtration protect your plumbing and appliances; we test and advise.
If it has corroding galvanized, cast-iron, or lead-era pipe, repiping is a lasting fix. We inspect for rusty water, low pressure, and recurring leaks and recommend honestly.
Springfield's mature trees send roots into aging laterals, and the shifting karst ground can stress lines. We camera-inspect, clear, and repair or replace them.
Yes. We install, repair, and safely test gas lines for water heaters, furnaces, ranges, and outdoor appliances.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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