West Dundee sits across the Fox River from East Dundee in Kane County, a historic village with a walkable downtown, riverfront charm, and a mix of old and new homes. Its character-rich housing brings character-rich plumbing, and Benjamin Franklin Plumbing® of Bartlett & Schaumburg is well equipped for it.
On time, every time, if there's any delay, it's you we pay.
Every West Dundee home has access to our full range of plumbing services. The menu is the same across our entire northwest-suburban service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for West Dundee homeowners facing burst or frozen pipes, sump pump failures, sewer or basement backups, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water heater repair, replacement, and installation, including tankless systems sized to your home.
Sewer line repair and replacement, trenchless options, and backwater-valve and flood-control work to stop the basement backups our region is prone to.
Pipe repair and whole-home repiping for aging galvanized and corroded systems, plus frozen-pipe repair through harsh Chicago winters.
Water service line repair and replacement, locate and replace aging and lead service lines, which Illinois now requires be removed.
Non-destructive leak detection and hidden and slab leak repair that pinpoint basement, wall, and buried-line leaks before we cut into anything.
Water softeners and filtration for Chicagoland's hard water, plus iron and hardness treatment for homes on private wells.
Sump pump installation and repair, including battery backups and ejector pumps, the essential defense for a northwest-suburban basement.
Well pump repair and replacement and pressure-tank service for Wayne and other properties on private wells.
Faucets, toilets, sinks, and garbage disposals repaired and installed.
Commercial plumbing service for area businesses, restaurants, retail, and multi-family properties.
Like its neighbor across the river, West Dundee's older core is full of homes that often carry galvanized, cast iron, and lead-era plumbing, making lead-line replacement (now required under Illinois law) and repiping timely services here. The village's Fox Valley water is hard, so softeners are a common upgrade to protect water heaters and fixtures.
West Dundee's riverfront and rolling terrain raise flood and backup concerns for lower-lying homes, so sump pumps with battery backups and backwater valves are worthwhile, and cold winters bring frozen-pipe risk to exposed runs. Newer subdivisions on the west side add modern copper and PEX systems to the village's mix.
West Dundee's blend of historic and newer homes fits our full-service approach, repiping and lead-line replacement that respect an old home, softeners and sump-pump protection for every home, and modern-systems work for the newer neighborhoods. Most jobs are resolved in a single visit.
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises.
we stand behind our materials, labor, and craftsmanship.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a frozen pipe, a flooded basement, or a sewer backup.
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
your neighbors here in West Dundee, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Club membership with annual safety inspections, leak checks, sump pump and water heater tune-ups, priority service, and discounts.
West Dundee's older homes reward attention: watch for rusty water, fading pressure, or repeated leaks that point to aging or lead-era pipe. Protect exposed runs before winter freezes, soften the Fox Valley's hard water, and near the river test your sump pump and consider a backwater valve before the wet spring.
Call Benjamin Franklin Plumbing® of Bartlett & Schaumburg at (630) 273-7408 anytime, day or night, or book your appointment online. Meet the Bartlett & Schaumburg team behind every visit. We proudly serve West Dundee and the surrounding northwest Chicago suburbs, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Bartlett-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
If it's in the older core, possibly. Illinois now requires lead service line replacement, and we locate, test where appropriate, and replace lead-era lines and piping.
Yes. Fox Valley water is hard, and a softener protects your water heater, fixtures, and appliances from scale. We test and size it right.
Often. Lower, river-adjacent lots benefit from a reliable sump pump with battery backup and, where backups occur, a backwater valve.
Yes. We handle repair, partial repipe, and whole-home repipe of galvanized and lead-era systems, planned to protect your home's character.
Yes. Around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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