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4.82 (117471 reviews)

Plumbing Services in Phenix City, AL: Benjamin Franklin Plumbing® of Auburn

Your Trusted Phenix City Plumber

Phenix City sits on the Chattahoochee River directly across from Columbus, Georgia, in Russell and Lee Counties. It is a growing riverside city that's home to our east-Alabama office on Pierce Road, blending historic neighborhoods, new development, and a busy commercial base. Benjamin Franklin Plumbing® of Auburn is the on-time team Phenix City homeowners and businesses count on.

334-249-3593 Book your appointment online

On time, every time: “if there's any delay, it's you we pay.”™

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Phenix City

Every Phenix City home has access to our full range of plumbing services. The menu is the same across our entire east Alabama service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Phenix City homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks carrying thousands of parts to fix most issues in a single visit.
Slab Leak & Leak Detection
We offer slab leak detection and repair, plus non-destructive leak detection, leak repair, and pool leak detection. These services are vital where East Alabama's red clay soils shift beneath slab foundations and stress the pipes below.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems and the failure-prone polybutylene common in 1980s–90s homes, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings in the Alabama heat.
Water Treatment & Softeners
Water softeners and filtration for hard water and, on the many private wells of the region, the iron, sulfur, sediment, and acidic (low-pH) water that corrodes pipe, improving taste, scale, and appliance life.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the region's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for root intrusion and the aging clay and cast-iron laterals stressed by shifting clay soils, often with minimal digging.
Boilers & Water Systems
Boiler service and water pump and sump pump work for the homes and systems that need them across the region.
Outdoor, Pool & Fixtures
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, campuses, and lake-resort businesses across Auburn, Opelika, and east Alabama.

Phenix City's plumbing reflects its riverside, Fall-Line setting. Its historic neighborhoods hold older homes with aging galvanized, cast-iron, or lead-era pipe worth repiping. Its new subdivisions include polybutylene-era homes, and its commercial corridors rely on commercial plumbing. The city draws Chattahoochee River water via Phenix City Utilities, with outlying homes on wells needing iron, sulfur, or acid treatment.

Phenix City sits right on the Fall Line, where the Piedmont's red clay meets the Coastal Plain. The red clay shifts with the seasons, moving slab foundations and stressing the water and sewer lines beneath them. This makes slab leak detection and repair a defining local service, along with sewer-root and trenchless work. Homes are on slab and crawlspace foundations, not basements. Long, hot summers push water heaters hard. The occasional hard freeze can burst unprotected pipes.

Phenix City Neighborhoods and Areas We Serve

The riverfront and historic neighborhoods across from Columbus
Established areas near Summerville and Ladonia
New subdivisions toward Smiths Station and Lee County
Commercial corridors along U.S. 280 and Highway 431
The homes and businesses across Phenix City

Phenix City Local Insight

As the city where our office sits, Phenix City gets our full attention: slab leak detection, repiping (including polybutylene and lead-era lines), water treatment, water heater service, sewer-root and trenchless work, and commercial plumbing. Our fully stocked trucks fix most issues in one visit.

Why Phenix City Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“if there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
A Family with Five Generations of Plumbing
Locally owned and operated and serving east Alabama and the Chattahoochee Valley since 2000, led by a family with five generations of plumbing experience. Our plumbers live in and serve these same communities.
4.7-Star Rated Across Hundreds of Reviews
We stand behind our craftsmanship, and Auburn-area homeowners rate us 4.7 stars across hundreds of Google reviews.
A Strict Code of Ethics
High service standards, respect for you and your time, and fair, up-front pricing you approve before any work begins.
One-Visit Convenience
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we clean up after ourselves.
24/7 Availability
We answer the phone around the clock, every day of the year, vital during a slab leak, a burst pipe, or a sewer backup.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Alabama, with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Phenix City

Phenix City plumbing follows the Chattahoochee Valley calendar. Flush the water heater yearly. Watch for slab-leak signs as the Fall-Line clay shifts. Have older sewer lines checked for roots. Before a hard freeze, insulate exposed pipes and disconnect hoses.

Schedule Plumbing Service in Phenix City Today

Call Benjamin Franklin Plumbing® of Auburn at (334) 249-3593 anytime, day or night, or book your appointment online. Meet the Auburn team behind every visit. We proudly serve Phenix City and the surrounding East Alabama region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

334-249-3593

Book your appointment online

Learn more about our Auburn-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Why are slab leaks common in Phenix City?

Phenix City sits on the Fall Line, where red clay shifts with moisture, moving slab foundations and stressing the pipes beneath them. That's a leading cause of slab leaks. We detect and repair them with minimal disruption.

Should I repipe my older Phenix City home?

Older homes often have corroding galvanized, cast-iron, or lead-era pipe, and later homes may have polybutylene. Repiping restores pressure and prevents leaks. We inspect and recommend honestly.

Do you handle commercial plumbing in Phenix City?

Yes. The city's businesses and commercial corridors rely on commercial plumbing, and we provide it with 24/7 emergency response from our nearby Pierce Road office.