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4.82 (117471 reviews)

Plumbing Services in Austin: Benjamin Franklin Plumbing® of North Austin

Your Trusted Austin Plumber

Austin is the vibrant capital of Texas and the heart of the metro we serve. It’s a fast-growing city of historic neighborhoods, booming suburbs, and everything in between. From the established homes of North and Central Austin to the newer communities spreading across Williamson and Travis counties, Benjamin Franklin Plumbing® of North Austin is proud to be the on-time plumber Austin homeowners count on.

512-648-4208 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your Austin-area neighbors. We are rated 4.8 stars across more than 1,300 reviews. We're the punctual plumbers: if there's any delay, it's you we pay, $5 a minute, up to $300.

24/7

Around-the-clock emergency service

100%

satisfaction guarantee

a minute, up to $300

Comprehensive Plumbing Services in Austin

Every Austin home has access to our full range of plumbing services. The menu is the same across our entire North Austin and Williamson County service area, and each service links to the brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Austin homeowners facing burst pipes, severe leaks, sewer backups, water heater failures, and slab leaks. We are available day or night, weekends and holidays.

Water Treatment & Softening
Water softeners, filtration, and whole-home treatment for the very hard limestone water that defines Austin and Central Texas. The area’s water is among the hardest in the country, which scales fixtures and pipes and shortens appliance life. Ask about our current water-softener and softener-plus-filtration offers. A water test shows exactly what your home needs.
Slab Leak Detection & Repair
We offer slab leak detection and repair and whole-home leak detection. Most Austin homes sit on concrete slabs, and Central Texas's expansive clay shifts with wet/dry cycles, stressing the pipes beneath the slab. We pinpoint hidden leaks with advanced equipment and repair them before they undermine your foundation.
Water Heaters & Tankless
We can help with water heater repair, replacement, and installation, including tankless systems. Hard-water scale shortens heater life here (and many are in attics, where a failure floods the ceiling below), so flushing, replacement, and energy-efficient tankless upgrades are popular. Ask about our current tankless and water-heater offers.
Whole-Home Repiping & Pipe Repair
Pipe repair and whole-home repiping, for older Austin homes with aging or corroded pipe, and for leaking pipe and water line repair and replacement, in durable modern materials like PEX.
Frozen & Burst Pipe Repair
We also offer frozen pipe service. Central Texas mostly stays mild, but a hard freeze (like February 2021) can burst exposed and attic pipes. We thaw, repair, and help you protect vulnerable lines before the next cold snap.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, scale, and the roots that invade lines under Central Texas's mature shade trees.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless sewers, diagnosing odors, slow drains, and yard wet-spots and restoring sewer lines, including the cast iron in older homes, often without digging up the whole yard.
New-Construction & Remodel Plumbing
Plumbing installation and repair, in some of the fastest-growing communities in Texas. We handle fixture upgrades, remodels, and installations, from faucets and sinks to toilets, showers, and garbage disposals.
Gas Lines & Outdoor Plumbing
Gas line installation and repair for water heaters, ranges, pool heaters, fireplaces, generators, and outdoor kitchens, plus outdoor plumbing and hose bibs built for the Texas heat.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, and businesses growing across Austin and the greater Austin area.

Austin's very hard water is the plumbing story homeowners here know best. Central Texas sits on Edwards Plateau and Trinity Aquifer limestone. As water moves through that rock, it dissolves calcium and magnesium, producing some of the hardest water in the country. In Austin that means scale on fixtures, cloudy dishes, reduced water pressure from mineral buildup, and water heaters and appliances that wear out early. Water softening and filtration are the most requested upgrades, and our current offers include money off softeners and softener-plus-filtration systems.

Austin's geology is transitional. West of I-35 and MoPac, homes sit on Edwards Plateau limestone and rock (thin soil, rocky digging), while east of the interstate they sit on expansive Blackland Prairie clay. This clay swells and shrinks and can crack slabs and shear the pipes beneath them, so slab leaks are common across the older, eastern, and central parts of the city. Nearly every home is on a concrete slab (there are no basements here), and older homes may have cast-iron sewer lines and aging copper worth repiping. Summers are long and hot. Winters are mild but bring the occasional hard freeze (like February 2021) that bursts exposed and attic pipes.

Austin Neighborhoods and Areas We Serve

The established neighborhoods of North and Central Austin
The fast-growing communities of far north Austin toward Williamson County
Homes along the MoPac, I-35, and US-183 corridors
The neighborhoods near The Domain and Tech Ridge
The homes and businesses across Austin

Austin Local Insight

Austin homeowners get our full range. We offer very hard water softening and filtration, slab leak detection and repair, water heater and tankless service, whole-home repiping, drain cleaning and hydro jetting, cast-iron sewer replacement and trenchless, gas lines, and frozen-pipe service. Our 4.8-star plumbers, including team members like Timothy, Scott, Mickey, and Dave, arrive on time, explain the work, and finish most jobs in one visit, with upfront pricing.

Why Austin Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
We're the punctual plumbers. “If there's any delay, it's you we pay!” If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
Rated 4.8 Stars by Your Neighbors
Austin-area homeowners rate us 4.8 stars across more than 1,300 reviews. They praise plumbers like Timothy, Scott, Mickey, and Dave who arrive on time, explain the work clearly, protect the home, and get it done right.
Real Local Savings
Ask about our current offers, including money off tankless water heaters, water softeners, and softener-plus-filtration systems, and off any service or repair, perfect for Central Texas's hard-water homes.
Local & National Strength
We are locally owned and operated, serving the greater Austin area from Cedar Park. We have the tools and resources of a national brand named Forbes' Top Ranked Plumbing Company of 2024, the best of both worlds.
Up-Front, Honest Pricing
Our technicians explain the problem and give upfront pricing before any work begins, no hidden fees, backed by our 100% satisfaction guarantee. Financing and a Club Membership are available.
Central Texas Hard-Water & Slab Experts
From very hard limestone water and Blackland-clay slab leaks to new-construction plumbing and tankless upgrades, we know the plumbing challenges of fast-growing Austin.
Licensed, Insured & Available 24/7
We are fully licensed (Texas RMP license #M15007) and insured, with well-stocked trucks and plumbers answering the phone around the clock, so most jobs are finished in a single visit.

Seasonal Plumbing in Austin

Austin plumbing follows the Central Texas calendar. Have your very hard water tested and add a softener or softener-plus-filtration system to protect fixtures, pipes, and the water heater. In summer droughts, water the foundation evenly to limit slab movement and watch for slab-leak signs. Before a hard freeze, wrap exposed and attic pipes and hose bibs. Flush the water heater once a year to clear scale.

Schedule Plumbing Service in Austin Today

Call Benjamin Franklin Plumbing® of North Austin at (512) 648-4208 anytime, day or night, or book your appointment online. Meet the team behind every visit. We proudly serve Austin and communities across the greater Austin area and Williamson County, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

512-648-4208

Book your appointment online

Learn more about our North Austin-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Why is Austin's water so hard, and what can I do about it?

Austin sits atop Central Texas limestone (the Edwards Plateau and Trinity Aquifer), which loads the water with calcium and magnesium, among the hardest in the country. That scale clogs fixtures and shortens appliance life. A softener, often paired with filtration, is the fix, and we offer current savings on both. We'll test your water and size the right system.

Do slab leaks happen in Austin?

Yes, especially east of I-35 and in older neighborhoods, where homes on concrete slabs over expansive Blackland clay see the ground shift and stress the pipes beneath the slab. We pinpoint slab leaks with acoustic and pressure testing and repair them before they threaten your foundation.

Should I get a tankless water heater in Austin?

Tankless is popular here for endless hot water and efficiency, and we offer current savings on new installs. Because hard water scales any heater, we'll also talk through softening to protect your investment. We install and service both tankless and tank systems.

My older Austin home has aging pipes. Should I repipe?

If you have recurring leaks, low pressure, or discolored water, yes. We evaluate the system and repipe in durable PEX, and handle cast-iron sewer lines in older homes.