Your Trusted Plumbers in Charlotte, NC

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4.82 (116793 reviews)

Voted Best Plumbers!

published by Forbes Magazine

At Benjamin Franklin Plumbing® of Charlotte, we're more than just your average plumbing service provider. We're your trusted partners in ensuring your home's plumbing operates smoothly and efficiently, no matter the time of day or night. Our commitment to excellence, paired with our unwavering dedication to customer satisfaction, sets us apart from the rest.

Our Expertise in Charlotte

With years of experience serving the Charlotte community, we understand the unique plumbing needs of our local residents. From historic homes in Plaza Midwood to modern residences in University City, we've seen it all. Our team of highly skilled plumbers is equipped with the knowledge and expertise to tackle any plumbing issue, big or small.

Services We Provide

24/7 Emergency Plumbing Services: Plumbing problems don't wait for convenient times to occur. That's why we offer around-the-clock emergency plumbing services, ensuring that help is always just a phone call away.
No After-Hour Fees: We believe in fair and transparent pricing. That's why we never charge extra for plumbing services performed outside of regular business hours, including weekends and holidays.
On-Time Guarantee: Your time is valuable, which is why we guarantee prompt arrival to your scheduled appointment. If we're late, we'll pay you $5 for every minute we exceed the agreed-upon time.
Highest Industry Standards: Our commitment to excellence means that we adhere to the highest industry standards in every job we undertake. You can trust that your plumbing needs are being met with the utmost professionalism and quality.
Compliance with Building Codes: We take compliance seriously. Our plumbers are well-versed in local, state, and national building codes, ensuring that all work is performed safely and up to code.
Background Checked Plumbers: Your safety and security are our top priorities. That's why all of our plumbers undergo thorough background checks and drug screenings before joining our team.

Common Plumbing Problems We Solve

Toilet Repair: Whether it's a running toilet, a clog, or a leak, our expert plumbers have the knowledge and tools to quickly diagnose and repair any toilet issue.
Kitchen Plumbing: From leaky faucets to clogged drains, our team can handle all of your kitchen plumbing needs, allowing you to get back to cooking and cleaning without worry.
Faucet Repair: Dripping faucets are not only annoying but also wasteful. Let us repair your faucets promptly, saving you water and money on your utility bills.
Water Heater Repair: Don't let a cold shower ruin your day. Our experienced technicians can diagnose and repair water heater issues to restore hot water to your home in no time.

At Benjamin Franklin Plumbing® of Charlotte, we're committed to providing exceptional service with a smile. Contact us today to experience the Benjamin Franklin Plumbing difference for yourself!

Learn more about our Charlotte-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (116793 reviews)

Willard Phillips

Mike was great!

gordon DeHart

The service man came out right after the phone call. They were able to get to me within two hours and they had everything taken care of and running within an hour and then they helped us take care of a problem that we had and got us an industrial salt pump for our basement and was able to get that fixed in a timely manner and the quality of work was unprecedented. I would definitely select in Franklin Plumbing again and again.

Derrick Taylor

In my experience this is a very professional company, they did the job fast and good!!!

Joseph Reyes

I’ve been a customer of Trey’s for decades and he is nothing short of awesome. He is skilled at diagnosing exactly what the issue is and rectifying it. He is not one of those guys that sells you a bunch of unnecessary nonsense to make a buck. He is definitely about great service and long lasting relationships. What more could you ask for?

Jeff Vandall

They did a great job!!

Ruth Quintanilla

Great customer care!!

Janette Radford

Benjamin Franklin did an amazing job in customer service. From the first initial call, to the follow up calls and especially the actual service consultation. Everyone was very professional and kind. Mike went the extra mile to ensure we were okay with an early arrival, made sure to put on shoe covers and thoroughly explained our issue. I highly recommend not only Benjamin Franklin but Mike as a plumber as well.

Brenda Elazier

Christian was great and unclogged my drain

shelby

Mike was excellent and very knowledgeable about gas/ plumbing very professional would highly recommend

Vex

Positive service 🙂 reliable and really helped me out.

Plumbing FAQs

What routine maintenance should I be doing for my Charlotte, NC water heater?

To keep your water heater running smoothly in Charlotte, NC, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Charlotte, NC plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Charlotte, NC home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Charlotte, NC to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Charlotte, NC?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Charlotte, NC property?

For most homes in Charlotte, NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Charlotte, NC?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Charlotte, NC home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Charlotte, NC home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Charlotte, NC homes?

Older homes in Charlotte, NC often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Charlotte, NC?

To get your plumbing ready for winter in Charlotte, NC, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Charlotte, NC?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.