Named Forbes' Top Ranked Plumbing Company of 2024!
Smyrna Heights is an established residential community in Smyrna, Cobb County — part of the dense suburban fabric that defines Smyrna's neighborhoods between the historic Smyrna Market Village area and the Cumberland/Vinings corridor. Smyrna has one of the most compact and well-developed neighborhood identities in Cobb County, with a walkable market district, strong civic engagement, and a housing stock that reflects multiple decades of residential development. Smyrna Heights sits within this fabric as an established, mature community. Homes here are primarily single-family residences from the 1970s through the 1990s.
Smyrna's housing stock is among the older in Cobb County, and Smyrna Heights reflects that. Homes from the 1970s and 1980s in this area are now 40 to 55 years old and are in the most active plumbing service window across the region. Copper supply lines of this age are susceptible to age-related pitting corrosion — the documented pattern behind pinhole leaks throughout Cobb County's pre-2000 housing stock, studied closely enough that the Cobb County-Marietta Water Authority commissioned a 2018 forensic analysis by Virginia Tech researchers.
Slab-on-grade construction is standard for homes of this era in Smyrna, which means supply line failures beneath the foundation require thermal imaging and acoustic detection to locate before any concrete is opened. We perform this non-invasive diagnostic work as a standard part of every slab leak service call throughout the Smyrna area.
Smyrna's established tree canopy — particularly in the older neighborhoods — means tree root intrusion into sewer lines is a consistent service issue. Annual sewer camera inspection is a reasonable precaution for Smyrna Heights homes with mature trees on the property.
Benjamin Franklin Plumbing® of Marietta serves Smyrna Heights and surrounding communities throughout Smyrna, Vinings, Marietta, and Cobb County. Available 24/7 — call (770) 999-9871 or book online. Licensed, background-checked, and drug-tested technicians. If we're ever late, we pay you $5 for every minute — up to $300.
Learn more about our Marietta-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Frederick Gruezke
Prompt, efficient, and effective,.Would definitely recommend
Ray Gruezke
Fast and reasonably priced
Nathan calder
Aaren was very communicative about everything he was going to do. Resolved our issues and very timely. He was also a very polite young man and I appreciated him being very honest dealing and spoke with me about some possible future plumbing work I would like he and his company to do for us. 10/10 would recommend.
Belinda Mora
Benjamin Franklin Plumbing of Savannah Metro recently completed the plumbing work for our bathroom remodel, and we were very pleased with the results. They re-piped the bathroom efficiently, kept us informed throughout the process, and delivered quality workmanship. The team was professional, respectful of our home, and made the entire process stress-free. We would gladly recommend them to anyone looking for reliable plumbing services.
Pinhole leaks in older copper supply lines are a documented regional pattern across Cobb County — common enough that the Cobb County-Marietta Water Authority commissioned a 2018 forensic analysis by Virginia Tech researchers to study the problem. The research pointed to a combination of contributing factors: pipe age reaching the end of its practical service life, localized pitting corrosion that develops on the interior wall of the pipe over decades, and in some cases in-home conditions such as low-use, stagnant lines. In homes from the 1970s and 1980s in Smyrna, copper plumbing has been aging for 40 to 55 years. When pinhole leaks begin appearing in different locations over a short period, it signals system-wide deterioration rather than isolated failures. A whole-home repipe with PEX — which is not subject to the same pitting — is the definitive solution for breaking the cycle.
We start with non-invasive detection. Thermal imaging cameras identify temperature anomalies at the floor surface that indicate a leaking hot water line, and acoustic equipment amplifies the sound of water escaping under pressure to pinpoint the exact location. Only after we know exactly where the leak is do we open the flooring and concrete — and we open only the minimum area necessary. We make the repair, pressure test the line to confirm it's sound, and patch the concrete as part of the job. Flat-rate pricing for the full scope including the patch is provided before any work begins.
Yes. Tankless water heaters are a popular upgrade in Smyrna's older neighborhoods where aging tank units are reaching replacement age. Tankless systems eliminate standby heat loss, deliver continuous hot water on demand, and last 20-plus years compared to 10 to 12 for a standard tank. We are one of the only plumbers in the Marietta area to offer a 10-year parts and labor warranty on Navien tankless installations — one of the strongest warranty packages available. A conversion involves gas line sizing, venting, and in some cases an electrical upgrade. We handle the full project from assessment through installation and permit.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.