Named Forbes' Top Ranked Plumbing Company of 2024!
Metairie is the largest suburb in the New Orleans metro: a sprawling, established Jefferson Parish community of postwar neighborhoods, shopping, and business, and the home of our office on Ridgelake Drive. Benjamin Franklin Plumbing® of New Orleans is the on-time team Metairie families and businesses count on.
We carry a name trusted nationwide, Forbes' Top Ranked Plumbing Company of 2024, and the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise: if there's any delay, it's you we pay, $5 a minute up to $300.
Every Metairie home has access to our full range of plumbing services. The menu is the same across our entire greater New Orleans service area, and each service links to the national brand page with full details:
Metairie's water comes from the Jefferson Parish Water Department, treating Mississippi River surface water. The water is moderately hard, so softeners are available, though the bigger concerns here are structural. Much of Metairie was built in the postwar decades on slab foundations. The soft, settling delta soil makes those slabs prone to slab leaks and shifts sewer and water lines, so slab leak detection and sewer line repair are common calls.
Older Metairie homes may carry aging galvanized water lines and cast-iron drains worth repiping. The low, flat terrain combined with heavy rain makes backwater valves and drainage important against sewer backups. Metairie's many businesses, offices, and restaurants rely on commercial plumbing, and the occasional hard winter freeze can still threaten exposed pipes.
Neighborhoods along Veterans Memorial Boulevard and West Esplanade · Communities near Lakeside Shopping Center and the business district · Old Metairie and Bonnabel · The areas toward Kenner and Jefferson · Homes across Metairie
As our home base, Metairie is where we know the housing and soil best. We offer slab leak detection, sewer line repair, repiping for older homes, flood protection, and commercial plumbing services for the business corridors. Our stocked trucks resolve most calls on the first visit, on time and guaranteed.
Metairie's seasons set the schedule. Before hurricane and heavy-rain season, have your backwater valve and drainage checked to prevent sewer backups. Watch year-round for slab leaks as the soil settles. During the occasional winter freeze, protect exposed pipes and hose bibs. Businesses benefit from a maintenance plan.
Call Benjamin Franklin Plumbing® of New Orleans at (504) 229 2586 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the New Orleans team behind every visit. We proudly serve Metairie and the surrounding greater New Orleans area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Vance
Tim Sloan
angela mackenzie
I’ve had the pleasure of knowing and working with Charles for over 30 years. He is one of the most dedicated hardworking businessmen I know. Most importantly he listens, goes out of his way to help, is dependable and committed to customer satisfaction!
Anthony Richards
great team - owners are incredibly professional and thoughtful people 🙏🏻✅
Kathy Cooley
Excellant service and I am more than satisfied. I would give Richard atleast 10 stars plus!
ALIDA MACHADO
Mike was very professional and friendly. Will call again if I need any plumbing work. Happy customer
Sally Pierce
Tanner was neat and very knowledgeable. He flushed the water heater, checked all toilets and sinks. We told him about a toilet issue and he was able to fix it while here saving us a fee. A very good company for your plumbing needs.
Denis Greer
We have used Ben Franklin Plumbing for years. They are always prompt and professional. We had an issue with our water heater that they installed two years ago. When they arrived, we discovered it was only batteries that needed to be replaced on the water overflow sensor. They replaced the batteries (I now know to do it yearly) and didn't charge me for the service call. You don't get this type of service any more from most companies that provide home services. I highly recommend using Ben Franklin for all your plumbing needs.
Trever Richardson
Michael Mayes was extremely helpful in this process of replacing a sewer line fix. There team did a great job in fixing my problem and reassuring me everything was done correctly. They were very good at keeping and respecting my property's landscaping. I was very pleased with the whole process of the project they did.
Norma Lang
Eric is very knowledgeable and gave me preventative tips. He gave me a few suggestions and quotes to help maintain a working plumbing system. Eric is a very nice person and a valued employee. Should I have any future issues (I hope not) I would like to request Eric to assist. Thank you, Norma Lang
Metairie's postwar slab homes sit on settling delta soil that shifts and stresses the pipes within the slab, causing slab leaks. We pinpoint them with non-destructive detection and recommend the best repair or reroute.
If it has corroding galvanized water lines or failing cast-iron drains, repiping and drain replacement are lasting fixes. We inspect and recommend honestly.
A backwater valve and good drainage are the key defenses when the parish system is overwhelmed. We assess and install.
Yes. Metairie's businesses, offices, and restaurants rely on commercial plumbing, and we provide it with 24/7 emergency response.
Yes. Our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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