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Shorewood Hills is a gracious, historic village on the shore of Lake Mendota, surrounded by Madison and known for its tree-lined streets, distinctive older homes, and lakeside setting near the UW campus. Finer, older homes call for careful, expert plumbing, and Benjamin Franklin Plumbing® of West Madison brings the expertise to match.
On time, every time, premium service backed by our promise: if there's any delay, it's you we pay.
Every Shorewood Hills home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Shorewood Hills' defining plumbing factor is its older, often grand housing: many homes date to the early and mid-twentieth century and may carry aging galvanized pipe and cast-iron drains, making repiping and drain replacement common and worthwhile. The village is served by hard Dane County groundwater, so softeners and iron filtration protect a fine home's plumbing, and the value of these homes makes precise, careful work essential.
The lakeside setting on Lake Mendota brings a high water table, so reliable sump pumps with battery backup and good drainage matter against snowmelt and spring rains, and the village's deep-freeze winters make frozen-pipe protection important, especially in older homes with pipes in exterior walls. Mature trees can send roots into older sewer laterals, calling for hydro jetting and trenchless repair.
The lakeside streets along Lake Mendota · Neighborhoods near the UW campus and University Bay · The historic homes along Edgewood and Shorewood Boulevard · The areas near Blackhawk Country Club · And the homes across Shorewood Hills
Shorewood Hills' fine, older homes reward experience and care, repiping aging galvanized and cast-iron pipe, precise sewer and leak work, softeners, and sump protection for the lakeside setting, all delivered by a plumber who protects your home's character. We bring that with white-glove, on-time service.
Shorewood Hills' older, lakeside homes reward proactive care. Before winter, insulate pipes in exterior walls and unheated spaces and disconnect hoses; before spring, test the sump pump and backup given the high water table. Watch for the rusty water and low pressure that signal aging galvanized pipe, and have mature-tree sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Shorewood Hills and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Royce Cox
I had the pleasure of working with the management team here at Benjamin Franklin Plumming! Andrew and Chip put there customers needs first. I would give them a call for my plumming needs any time.
Ray Gruezke
Fast and reasonably priced
Nathan calder
Aaren was very communicative about everything he was going to do. Resolved our issues and very timely. He was also a very polite young man and I appreciated him being very honest dealing and spoke with me about some possible future plumbing work I would like he and his company to do for us. 10/10 would recommend.
Belinda Mora
Benjamin Franklin Plumbing of Savannah Metro recently completed the plumbing work for our bathroom remodel, and we were very pleased with the results. They re-piped the bathroom efficiently, kept us informed throughout the process, and delivered quality workmanship. The team was professional, respectful of our home, and made the entire process stress-free. We would gladly recommend them to anyone looking for reliable plumbing services.
Often, yes. Older homes may have galvanized pipe that corrodes and restricts flow, plus aging cast-iron drains. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly, with care for a fine home.
Mature trees send roots into aging sewer laterals, and old cast-iron drains corrode. We camera-inspect, hydro jet, and use trenchless methods to repair or replace them.
It can. The high water table near Lake Mendota raises flood risk, so a sump pump with battery backup and good drainage are important. We assess and install.
Yes. The hard groundwater scales fixtures and water heaters; a softener and filtration protect a fine home's plumbing. We test and size it.
Yes. Around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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