Trusted Plumber in Waco, TX

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4.82 (123533 reviews)

Plumbing Services in Waco, TXBenjamin Franklin Plumbing® of Waco

Your Trusted Waco Plumber

Waco is the vibrant heart of Central Texas, the seat of McLennan County, and home to Baylor University. The city features a revitalized downtown and the famous Magnolia Silos. Waco also has a fast-growing mix of historic, mid-century, and brand-new neighborhoods along the Brazos River. Benjamin Franklin Plumbing® of Waco is the locally based, on-time team that keeps the city running.

254-218-5402 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if there's any delay, it's you we pay, $5 a minute up to $300.

24/7

Around-the-clock emergency service

90%

of issues on the first visit

a minute up to $300

Comprehensive Plumbing Services in Waco

Every Waco home has access to our full range of plumbing services. The menu is the same across our entire greater Waco service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Waco homeowners facing burst or frozen pipes, slab leaks, sewer or septic backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays, with no after-hours fees.

Plumbing Repairs
Expert diagnosis and repair of leaks, fixtures, and supply problems with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, roots, and buildup in lines shifted by the area's expansive clay soil.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, popular in the area's new construction.
Slab Leaks & Leak Detection
We also offer non-destructive leak detection and slab leak repair. The Blackland Prairie's expansive clay shifts slab foundations and the pipes within them, making slab leaks common, and we pinpoint them before we cut into anything.
Water Softeners & Treatment
Water softeners and filtration for the hard water common across Central Texas, from Waco's Lake Waco surface supply to the Trinity Aquifer groundwater that serves rural wells.
Well & Water Pumps
Well and water pump service and pressure-tank work for the rural McLennan County homes that rely on private wells.
Sewer & Septic-Aware Service
Sewer line repair and replacement and trenchless options, plus drain and waste-line work tailored to the area's many septic-connected homes.
Piping, Repiping & Lead Service Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems, plus service line and lead-era line replacement in older Waco homes.
Freeze & Storm Protection
Frozen pipe prevention and repair after hard freezes like Winter Storm Uri, plus backwater valves, drainage, and sump pumps where heavy rain and low-lying ground call for them.
Outdoor Plumbing
Outdoor plumbing service for hose bibs, irrigation lines, and outdoor connections.
Fixtures, Faucets, Toilets, Showers, Tubs & Disposals
Faucets, toilets, showers, bathtubs, sinks, and garbage disposals repaired and installed.
Commercial Plumbing
Commercial plumbing service for greater Waco's businesses, the Baylor University area, downtown, and the I-35 corridor.

Waco's defining plumbing factor is the ground beneath it. The Blackland Prairie's expansive clay soil shrinks and swells dramatically with Central Texas's wet-dry cycles, shifting slab foundations and the pipes within them. Slab leaks, and the non-destructive detection that finds them, are among our most common calls. The City of Waco's water, treated surface water from Lake Waco and the Brazos basin, is hard enough that softeners and treatment are popular upgrades to protect water heaters and fixtures.

The housing spans historic and older neighborhoods (where galvanized pipe, cast-iron drains, and lead-era service lines may warrant repiping) to the wave of new subdivisions fueled by Waco's growth. The same shifting clay and the city's mature trees break and clog sewer lines, making hydro jetting and trenchless repair frequent. The occasional hard freeze like Winter Storm Uri threatens exposed pipes. Baylor, downtown, and the I-35 corridor rely on commercial plumbing.

Waco Neighborhoods and Areas We Serve

The historic districts near downtown and Baylor University
The neighborhoods around the Magnolia Silos and Austin Avenue
The established areas of North and East Waco
New subdivisions on the city's growing edges
The homes and businesses across Waco

Waco Local Insight

As the hometown team, we know Waco's clay soil, its water, and its housing. We do slab leak detection, softeners, repiping and sewer-root work for older homes, freeze protection, and commercial plumbing for Baylor and downtown. Our stocked trucks resolve most calls on the first visit.

Why Waco Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
If there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
Up-Front, Straightforward Pricing
You approve every price before any work begins, no meter running, no surprises.
4.8-Star Rated & Satisfaction Guaranteed
We stand behind our materials, labor, and craftsmanship, and Waco homeowners rate us 4.8 stars on Google.
24/7 Availability
We answer the phone around the clock, every day of the year, with no after-hours fees. This is vital during a frozen pipe, a slab leak, or a sewer backup.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Texas (License 44199), with liability coverage and workers' compensation.
Locally Owned, Nationally Backed
Based right here in Waco, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Benjamin Franklin Plumbing® Club
Club membership with annual safety inspections, leak checks, water heater, softener, and pump tune-ups, priority service, and discounts.

Seasonal Plumbing in Waco

Waco plumbing follows the Central Texas calendar. Watch year-round for slab leaks (warm floor spots, running-water sounds, or unexplained high bills) as the clay shifts. Before winter, insulate exposed pipes and hose bibs against the occasional hard freeze. Flush the water heater yearly for the hard water, and have older sewer lines checked for roots.

Schedule Plumbing Service in Waco Today

Call Benjamin Franklin Plumbing® of Waco at (254) 218-5402 anytime, day or night, or book your appointment online. Meet the Waco team behind every visit. We proudly serve Waco and the surrounding greater Waco and McLennan County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

254-218-5402

Book your appointment online

Learn more about our Waco-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (123533 reviews)

Jessica Taschler

Brian was fantastic and answered all of our questions thoroughly and patiently. He took his time explaining everything that he was doing and the process to fix our issue. He then made sure we had the next steps of our service set up promptly based on our schedule.

Brian T.

Patient and persistent with unexpected garage drains for winter vehicle snow melt. Hardest part was removing the “grates” and then 20 years of sludge vacuumed out. Appreciated the patience and comittment to figuring it out.

Noel Emmons

Eddison C. was our tech for our clinic in Boca Raton. He did a superb job. We were approached by a competitor who wanted us to buy a new toilet. Eddison assessed the issues with our toilet and suggested a rebuild. Not only would it solve the problem immediately with our toilet constantly running,, low pressure flushing, etc. but it would save money. I approved the service and he started right away. It took him 30 minutes and our problem was solved. He was very professional and kind. I highly recommend Eddison C. and his services. Thank you!

Jean Ruth

Johne was great. And Brian. Both got to my place and diligently worked Very hard. Very kind and friendly and helpful. They didn’t leave until they knew everything was working correctly and efficiently. You can be proud of them as employees of your company. Thank you for the great service.

Miles Layng

Logan found a small leak in our boiler that he repaired. He also had to replace a value and some piping. Saved us from a big problem later on. We have found both Logan and Ethan to be very responsive with our plumbing and heating issues. They explain the issues clearly and give us estimates that are fair. We are extremely pleased with their service and we will recommend them to anyone.

Terrie Edwards-Lee

Chase’s services were great! He was efficient and addressed a concern that we had months ago that never got resolved. Prayerfully, the replacement of our expansion tank took care of the issue with hopes of no further problems in the future.

Jason Snedeker

Impressive team, worth every penny. Came in, and worked incredibly hard until the job was done - left everything cleaner than they got it. I could not be happier.

Mike Hill

Very happy he came on a Saturday on short notice. He was very professional & polite. Solved my problem quickly. Very happy. Will recommend highly.

Stacy O'Connor

It was a positive experience doing business with Benjamin Franklin Plumbing! From scheduling a same-day appointment to check a natural gas leak in my home, to Cody arriving on time , with his expertise, and the equipment needed for the job at hand, all turned out better than expected! He was professional, informative, and friendly, assuring me that everything is and will be just fine. I will definitely use this company again in the future when needed.

Ellen Knauf

The service response was quick- someone came from Charlotte to Hickory the same day. A repair was needed and it was scheduled the next day. The crew were professional and polite. Cleaned up after the work and explained what was done.

Frequently Asked Questions

Why does my Waco home have slab leaks?

Waco sits on expansive Blackland clay that shifts with moisture, stressing the pipes inside your slab until they leak. We pinpoint slab leaks with non-destructive detection and recommend the best repair or reroute.

Is a water softener worth it in Waco?

Yes. Waco's water is hard enough to scale water heaters and fixtures. A softener and treatment protect them and improve how your water feels. We test and size it.

Should I repipe my older Waco home?

If it has corroding galvanized pipe, failing cast-iron drains, or lead-era service lines, repiping is a lasting fix. We inspect and recommend honestly, with up-front pricing.

How do I protect my pipes from a freeze like Uri?

We insulate exposed pipes and hose bibs, advise on dripping and shut-offs, and repair freeze damage fast. A little freeze-proofing prevents a burst-pipe disaster.