Named Forbes' Top Ranked Plumbing Company of 2024!
What makes a great plumber? Someone who doesn’t just solve your plumbing issues, but makes solving all your plumbing issues easier? Someone who not only respects your home, but respects your time as well? Good plumbers are hard to find, but great plumbers are truly rare. If there’s one thing that sets our Salisbury plumbers apart, it’s that we are truly great plumbers.
Benjamin Franklin Plumbing® of Ocean City is the leading plumbing company in Salisbury for multiple reasons. Of course, we provide excellent plumbing solutions—repairs and installations that exceed the highest industry standards for safety, durability, and reliability. But we also provide more than that:
Our trained & certified plumbers provide excellent customer experiences. They arrive on time and do the job right the first time. Schedule an appointment today!
Here’s what we mean by customer experience. For one thing, there’s our motto: “If there’s any delay, it’s you we pay!”™ If we’re not on time, we’ll take $5 off your bill for every minute we’re late. There’s also our two-year, 100% customer satisfaction guarantee, which guarantees our materials, labor, and craftsmanship for two years after the service date. That means you can trust we’re using the best materials and the best solutions for the problems you’re facing.
But the heart of any customer experience isn’t just guarantees. The heart of customer experience is trust, and trust is why our customers turn to our Salisbury plumbers again and again. Our plumbers are not only licensed and trained, but receive ongoing industry training to keep our work up-to-date and compliant with local and national codes. We’re not only background-checked, but drug-tested for our customers’ peace of mind. We go the extra mile to ensure our customers are 100% confident in their choice.
Learn more about our Delmarva-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Robert Heeley
Jerry did an excellent job. I provided the new faucet. I have a membership. Jerry was on site less than an hour. The bill from Benjamin Franklin was over $600.00 for less than one hour of work. That is outrageous, especially for a member. It comes to over $16.25 per minute. Gouging the elderly/customer.
Riley Dryden
I needed a same day weekend appointment for a leaking water heater. My technician Shaun was on time, knowledgeable and very professional. He replaced my water heater in no time. They were upfront about estimates and explained everything. I am very happy I chose Benjamin Franklin plumbling!
David Catalano
Eric was a kind, thoughtful, thorough plumber who did everything he could to make the service cost useful. We ended up not having a plumbing issue but he gave us recommendation on who to call next. Thank you Eric for your compassion and willingness to go the extra mile to help us out! Highly recommend!
Nick Ford
Jim Farmer and the crew at BF have shown some great customer service regardless of where it turns into a service appointment or not. Called to talk through a service late on a Friday night and Jim didn't hesitate to walk me through potential sourcing of part solutions as well as offer his services to check their inventory on the weekend. Top Notch. Definately recommend.
Vic DeMarco
The service we received from Jacob Ramirez was exemplary. He was professional and personable. He was informative and knowledgeable. He worked to find the problem and fix it with minimal cost. Because of his above and beyond work ethic, persistence in finding and solving the problem, we will be using Benjamin Franklin plumbing for all our family needs. In closing I just want to thank Jacob for his outstanding service.
Larry Wogoman
The gentlemen (JT) did a great job on the 3 drains he cleaned, cleaned the mess and was very professional. I do have an issue with the invoice total. I paid $659,00, I think it should have been $560, if my addition/subtraction is correct. Pls review invoice and let me know. Best regards , Larry Wogoman Great job , thank you for the service you provided.
David Langdale III
The whole team was great from the initial booking of the call, the initial visit through to the installation. Clean and polite workers.
Maureen Rouse
Sean was awesome. He took apart the connections that were needed before they could put in my new countertops. Came back two days later and reattached everything. We will be replacing our bathroom countertops and will need Sean again. Thanks so much Sean, the faucet looks and runs great.
Kathy
Chris was knowledgeable and courteous. The services needed were explained in good detail to allow my decision for the repair. Everything was cleaned up and left in great shape.
zhajiangmian
Mr. Felipe Gonzalez did a great job clearing my kitchen sink drain. He was polite and patient in answering my questions. He worked pretty fast. Definitely a good experience. A coupon was also honored and saved quite a bit.
To keep your water heater running smoothly in Salisbury, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Salisbury home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Salisbury to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Salisbury, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Salisbury, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Salisbury home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Salisbury often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Salisbury, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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