Named Forbes' Top Ranked Plumbing Company of 2024!
What makes a great plumber? Someone who doesn’t just solve your plumbing issues, but makes solving all your plumbing issues easier? Someone who not only respects your home, but respects your time as well? Good plumbers are hard to find, but great plumbers are truly rare. If there’s one thing that sets our Salisbury plumbers apart, it’s that we are truly great plumbers.
Benjamin Franklin Plumbing® of Ocean City is the leading plumbing company in Salisbury for multiple reasons. Of course, we provide excellent plumbing solutions—repairs and installations that exceed the highest industry standards for safety, durability, and reliability. But we also provide more than that:
Our trained & certified plumbers provide excellent customer experiences. They arrive on time and do the job right the first time. Schedule an appointment today!
Here’s what we mean by customer experience. For one thing, there’s our motto: “If there’s any delay, it’s you we pay!”™ If we’re not on time, we’ll take $5 off your bill for every minute we’re late. There’s also our two-year, 100% customer satisfaction guarantee, which guarantees our materials, labor, and craftsmanship for two years after the service date. That means you can trust we’re using the best materials and the best solutions for the problems you’re facing.
But the heart of any customer experience isn’t just guarantees. The heart of customer experience is trust, and trust is why our customers turn to our Salisbury plumbers again and again. Our plumbers are not only licensed and trained, but receive ongoing industry training to keep our work up-to-date and compliant with local and national codes. We’re not only background-checked, but drug-tested for our customers’ peace of mind. We go the extra mile to ensure our customers are 100% confident in their choice.
Learn more about our Delmarva-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Justin Jordan
David was amazing. Top notch, patient, above and beyond service. A stand-up guy. Congrats, you’ve earned yourself a loyal repeat customer.
Maurice Head
Roderick was wonderful!!!
Vincent Riven
My experience with Benjamin Franklin Plumbing was great. From the outset, they were incredibly communicative and walked me through the project we had to get finished in a very clear and honest manner. Nolan was timely and professional and he got the work finished very fast. Honestly, just how you'd like an experience like this to go! I highly recommend their services.
Cynthia Smith
We had a blocked drain and Mike came to the rescue. He is one of the nicest people. He helped me understand the issue, what he was doing to fix it and was so patient with me asking so many questions. Also he was so great at cleaning up all the goo from the snake thingy. Even found a cracked washer. Also he helped me save money by changing the plan we have with Benjamin Franklin Plumbing. Lastly he gave me some bio Ben stuff to help keep my old galvanized pipe clear. I recommend him so highly and will always request him. Thank you Mike!!
KC D
Wesley was such a genuine guy and got right to work on the build up in our drain and got it all blasted out and taken care of. Nice to chat with and focused on his work. Definitely would use Benjamin Franklin Plumbing again when I have an issue. I appreciate the speed with which they got me on the schedule and arrived, great communication as to when he would arrive and clear and up front about costs.
Lauren Travis
We had a great experience with this company! Replaced our leaking hot water heater in record time, hundreds below the other quotes we received. Will be our first and probably only call next time we have an issue.
Charles Henry
Anthony was was very thorough and also able to do the job in a shorter amount of time than the estimate. Great quality and attitude and performance. Price was on point, and continuing to have trusted reliable service is so very important, especially in an old house. This was a lot of work for 2 people but Anthony got it done solo! Thank you!!
Christine
The company saw that we needed fast service and they sent out two technicians as soon as they could. David and Luke are the best. They explained everything clearly and politely. They worked quickly and neatly and installed our new garbage disposal with great efficiency. They also interacted with us with respect. David and Luke are two fine young men. Benjamin Franklin Plumbing should be commended for hiring such capable technicians. We shall use this company for all of our plumbing needs in the future. A++
carol Bergman
I received great communication via text regarding the timeframe of arrival! DJ was friendly, professional and knowledgeable regarding our job. I highly recommend Ben Franklin for all your plumbing needs!
Carly Booth
Jordan & Brian were so great to work with & completed the job without any complications. They explained the steps of the process, as well as answering all my questions! 10/10 would use them again for service!
To keep your water heater running smoothly in Salisbury, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Salisbury home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Salisbury to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Salisbury, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Salisbury home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Salisbury often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Salisbury, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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