Plumber in Roswell, GA | Benjamin Franklin Plumbing® of Alpharetta

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4.82 (120761 reviews)

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published by Forbes Magazine

Roswell's Trusted Plumbing Experts — From Historic Homes to Modern Builds

Roswell is one of metro Atlanta's most cherished communities, and its housing stock reflects that history. From antebellum-era homes near the Historic Roswell district and Canton Street to mid-century ranch houses in Martins Landing and Brookfield Country Club, and into the newer developments along the Highway 140 corridor near Centennial High School, Roswell's neighborhoods span more than a century of construction styles — and just as many generations of plumbing technology.

Benjamin Franklin Plumbing® of Alpharetta serves all of Roswell, GA with the technical expertise that older and established homes demand. Our plumbers understand the specific pipe materials, soil conditions, and infrastructure challenges that Roswell homeowners face. We are available 24 hours a day, 7 days a week, and we arrive on time — guaranteed. For every minute we are late, we pay you $5.

Plumbing Challenges Specific to Roswell, GA

Polybutylene & Aging Pipe Systems

Many Roswell homes built between the late 1970s and the mid-1990s were installed with polybutylene (PB) piping, a gray plastic material that was popular at the time because of its low cost and flexibility. Unfortunately, polybutylene reacts poorly with the oxidants in municipal water supplies and becomes brittle and prone to cracking from the inside out — often without any visible external warning. Neighborhoods like Brookfield Country Club, Horseshoe Bend, and Edenwilde commonly have homes with original PB piping that has now reached or exceeded its useful life.

If your Roswell home was built between 1978 and 1995 and has never had a plumbing inspection, we strongly recommend a pipe assessment. The presence of gray plastic pipes near your water heater, under sinks, or in the attic is a key indicator. Repiping with modern PEX tubing is the permanent solution — we handle full and partial Roswell home repiping projects and can complete most jobs with minimal disruption to your walls and daily routine.

Homes Near Canton Street & the Historic District

Roswell's historic homes near Canton Street and the Roswell Historic District present a different set of plumbing challenges. Older galvanized steel pipes are common in these properties, and after 40 to 50 years of use, galvanized lines suffer from interior rust buildup that restricts water flow, discolors hot water, and eventually fails. These homes may also have cast iron or even clay sewer lines that are well past their designed lifespan. A sewer camera inspection can reveal root intrusion, cracks, or collapse in underground lines before they cause a backup.

Clay Soil, Ground Movement & Water Line Leaks

Roswell sits on North Georgia's characteristic red clay soil. Clay expands when wet and contracts when dry, creating soil movement that puts constant stress on underground water lines — especially older copper and polybutylene supply lines. After heavy rain cycles or dry summer stretches, it is not unusual for Roswell homeowners to discover a soft, wet area in the yard, a spike in their water bill, or reduced water pressure — all classic signs of an underground water line leak. Our plumbers use acoustic leak detection and electronic pipe locating equipment to find the source without unnecessary digging.

Water Pressure Issues in Newer Homes

In contrast to Roswell's older homes, newer construction along the Highway 140 corridor and near Centennial High School can experience high water pressure or expansion tank problems related to changes in municipal supply pressure. Pressure that is consistently above 80 PSI can damage water heaters, fixtures, and supply valves over time. A properly sized pressure-reducing valve (PRV) and an expansion tank are straightforward installations that prevent thousands of dollars in long-term damage.

Our Plumbing Services in Roswell, GA

From routine repairs to complete plumbing system upgrades, we provide the full range of residential and commercial plumbing services Roswell homeowners need:

Pipe Repiping — full and partial home repiping, polybutylene replacement, PEX installation
Water Line Repair & Replacement — trenchless options available to protect your landscaping
Leak Detection — acoustic and thermal imaging for underground and hidden leaks
Sewer Line Services — camera inspection, repair, and trenchless replacement
Water Heater Repair, Service & Replacement — tank and tankless systems
Drain Cleaning & Hydro Jetting — including main line cleaning for mature tree root intrusion
Emergency Plumbing — 24/7 response for burst pipes, sewage backups, and flooding
Pressure-Reducing Valve (PRV) Installation & Service
Faucet, Toilet & Fixture Repair and Replacement
Gas Line Services — inspection and repair
Water Treatment & Filtration
Garbage Disposal Repair & Installation

Roswell Neighborhoods We Serve

Our plumbers work throughout all of Roswell's neighborhoods, including Martins Landing, Brookfield Country Club, Horseshoe Bend, Edenwilde, Historic Downtown Roswell, Canton Street corridor, Riverside neighborhoods, communities along Holcomb Bridge Road, and new construction near the Highway 140 and Woodstock Road areas. We serve both residential and commercial properties throughout Fulton County's Roswell area.

Why Roswell Homeowners Choose Benjamin Franklin Plumbing®

Roswell is a community that values craftsmanship and doing things right. That aligns exactly with how we work. We provide upfront, flat-rate pricing before starting any job — no hourly billing surprises. Our trucks are fully stocked so most repairs happen in a single visit. Every technician is licensed, insured, background-checked, and drug-tested.

We are locally owned and operated out of Alpharetta, just minutes from Roswell. That means fast response times and technicians who are already familiar with your neighborhood's specific plumbing history. Backed by Benjamin Franklin Plumbing's national reputation — including Forbes' top-ranked plumbing company recognition for 2024 — and supported by 586+ five-star Google reviews from local homeowners, we are the plumber Roswell can call with confidence.

Call us 24/7 at (678) 833-2754 or schedule online. Proudly serving Roswell, GA and surrounding North Fulton communities.

Learn more about our Alpharetta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (120761 reviews)

Justin Jordan

David was amazing. Top notch, patient, above and beyond service. A stand-up guy. Congrats, you’ve earned yourself a loyal repeat customer.

Maurice Head

Roderick was wonderful!!!

Vincent Riven

My experience with Benjamin Franklin Plumbing was great. From the outset, they were incredibly communicative and walked me through the project we had to get finished in a very clear and honest manner. Nolan was timely and professional and he got the work finished very fast. Honestly, just how you'd like an experience like this to go! I highly recommend their services.

Cynthia Smith

We had a blocked drain and Mike came to the rescue. He is one of the nicest people. He helped me understand the issue, what he was doing to fix it and was so patient with me asking so many questions. Also he was so great at cleaning up all the goo from the snake thingy. Even found a cracked washer. Also he helped me save money by changing the plan we have with Benjamin Franklin Plumbing. Lastly he gave me some bio Ben stuff to help keep my old galvanized pipe clear. I recommend him so highly and will always request him. Thank you Mike!!

Cynthia Smith

KC D

Wesley was such a genuine guy and got right to work on the build up in our drain and got it all blasted out and taken care of. Nice to chat with and focused on his work. Definitely would use Benjamin Franklin Plumbing again when I have an issue. I appreciate the speed with which they got me on the schedule and arrived, great communication as to when he would arrive and clear and up front about costs.

Charles Henry

Anthony was was very thorough and also able to do the job in a shorter amount of time than the estimate. Great quality and attitude and performance. Price was on point, and continuing to have trusted reliable service is so very important, especially in an old house. This was a lot of work for 2 people but Anthony got it done solo! Thank you!!

Christine

The company saw that we needed fast service and they sent out two technicians as soon as they could. David and Luke are the best. They explained everything clearly and politely. They worked quickly and neatly and installed our new garbage disposal with great efficiency. They also interacted with us with respect. David and Luke are two fine young men. Benjamin Franklin Plumbing should be commended for hiring such capable technicians. We shall use this company for all of our plumbing needs in the future. A++

carol Bergman

I received great communication via text regarding the timeframe of arrival! DJ was friendly, professional and knowledgeable regarding our job. I highly recommend Ben Franklin for all your plumbing needs!

Dave Rose

Ben did an excellent job getting us the service we needed. The service we needed was drain clean out, which Jun and Tiger were the specialists. The entire team worked super together and had us up and running in a 3 hour time span.

Plumbing FAQs

How do I know if my Roswell home has polybutylene pipes, and do they need to be replaced?

Polybutylene pipes are most common in Roswell homes built between approximately 1978 and 1995 — which covers a large portion of neighborhoods like Brookfield Country Club, Horseshoe Bend, and Edenwilde. The pipes are typically gray plastic, though they can also appear white or black. You can often spot them near the water heater, under sinks, or running through the attic or basement. If you see gray flexible plastic pipes with 'PB' stamped on them, that is polybutylene. The problem is that polybutylene degrades from the inside out due to its reaction with chlorine in municipal water, so it can look fine on the outside while the interior is already compromised — and when it fails, it typically does so suddenly. If your home has polybutylene and has never been repiped, we recommend a professional assessment. Replacement with modern PEX tubing is the permanent solution, and we handle full and partial repiping projects with minimal wall disruption.

My Roswell home was built in the 1970s and the hot water looks slightly rusty. What is causing that?

Rusty or discolored hot water in an older Roswell home is almost always a sign of galvanized steel pipes that have corroded from the inside. Galvanized steel was the standard pipe material in homes built before the late 1970s, and after 40 to 50 years of use, the zinc coating wears away and the steel underneath begins to rust. That rust flakes off and enters your water supply — showing up most noticeably in hot water because corrosion accelerates with heat. In addition to discoloration, you may notice reduced water pressure as rust buildup narrows the interior of the pipes over time. Homes near Canton Street and in the Historic Roswell district frequently have this issue. The solution is whole-home or partial repiping, replacing the galvanized lines with copper or PEX. We can assess the extent of the corrosion and recommend the most cost-effective approach for your specific home.

I found a wet spot in my yard and my water bill went up — could it be a water line leak?

Yes — that combination of symptoms is the classic presentation of an underground water line leak, and it is fairly common in Roswell given the age of many homes and North Georgia's expansive red clay soil. Clay soil swells when saturated and contracts during dry spells, creating ground movement that stresses buried pipes at joints and weak points. A soft or wet area in your yard — particularly along the path between the street and your house — combined with reduced water pressure or a higher-than-normal water bill, strongly suggests the service or supply line has developed a leak. We use acoustic leak detection and electronic pipe locating equipment to pinpoint the source without unnecessary excavation, then repair or replace only what is needed. Trenchless options are available when the line runs under driveways or landscaping.

My water pressure seems too high and I've been having problems with fixtures and my water heater — is that related?

Very likely, yes. Water pressure consistently above 80 PSI puts significant stress on every component of your plumbing system — supply valves, fixture connections, water heater inlet and outlet fittings, and even the tank itself. Over time, high pressure accelerates wear on washers and seals, causes pinhole leaks in supply lines, and is one of the leading causes of water heater failure in homes that have not had pressure management installed. Newer construction in Roswell along the Highway 140 corridor can be particularly susceptible when municipal supply pressure in the area runs high. The fix is a properly sized pressure-reducing valve (PRV) installed on your main line, along with an expansion tank on the water heater to handle thermal expansion safely. Both are straightforward installations that pay for themselves quickly in extended appliance life and avoided repair bills.

How quickly can you respond to a plumbing emergency in Roswell?

We serve Roswell from our Alpharetta location, which puts us just minutes away from most Roswell neighborhoods. For emergency calls, we dispatch as quickly as possible — 24 hours a day, 7 days a week, including holidays. Our trucks are fully stocked with the parts and materials needed to handle most plumbing emergencies in a single visit, which means we are not ordering parts or making return trips in most situations. Whether you have a burst pipe, a sewage backup, no hot water, or an active leak that is causing damage, call us at (678) 833-2754. We do not charge additional fees for after-hours or weekend emergency service — the price quoted is the price charged.