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Plumbing job was completed quickly by professional and compassionate workers. Honestly, having plumbing issues is stressful and can be expensive. Having plumbers who are understanding, patient, and friendly helps. They explained the problem and also the solution. Good company.
Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃
They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!
Juan Vega from Benjamin Franklin plumbing was incredible! Super nice, professional, and knowledgeable! He explained everything thoroughly. They were very prompt and were able to fix my toilets the same day they had issues.
Dustin and Cody were on time, courteous, professional and efficient. They answered all my questions and were clear that i could call if any further issues arise. They also were clear that one additional gizmo in my pond pump was not something that they could do anything about- just how the best service professionals are, rather than try to talk me into additional services. Thumbs up!
Avery Heath was fantastic—punctual, professional, and highly skilled in his craft. He took the time to explain everything clearly before getting started and made sure I felt comfortable throughout the process. The job was completed quickly and efficiently, and my bathroom is now fully functional again. I highly recommend Avery and Benjamin Franklin Plumbing of Omaha!
Olice was great and quickly and professionally assessed and worked through my plumbing issue. Great experience overall for customer service, cleanliness and timeliness. Will be using Benjamin Franklin again based on this experience.
Benjamin Franklin Plumbing was very kind, understanding, and upfront with everything. Came out the day I called with my issue. Kevin was my tech that came out and he could not have been more professional. Highly recommend the company and Kevin in particular.
Trevor and Joe were very respectful when in our home. They were very knowledgeable about their work. I appreciate them coming out on such a short notice. Their quick response time made my day so much better. I would definitely recommend them for any plumbing services you may need.
I recently had the pleasure of working with John, and I couldn’t be happier with the experience! From the moment he arrived, he was extremely friendly, professional, and clearly passionate about his work. He took the time to explain everything in detail, answered all my questions with patience, and made sure I felt confident about the repairs being done. Not only did he do an outstanding job fixing my plumbing issue quickly and efficiently, but he also left the work area spotless. It’s rare to find someone who combines top-notch skill with such a warm and personable attitude. I would highly recommend John to anyone in need of plumbing services. Truly a five-star experience!
