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4.82 (117471 reviews)

Plumbing Services in Hot Springs, AR: Benjamin Franklin Plumbing® of Hot Springs

Your Trusted Hot Springs Plumber

Hot Springs is one of America's most storied resort cities, the Spa City. It's wrapped around Hot Springs National Park, ringed by Lake Hamilton and Lake Catherine, and full of historic homes, lakefront properties, downtown businesses, and the tourism that has drawn visitors for generations. As our home base, Hot Springs is where Benjamin Franklin Plumbing® does its best work, and we're the on-time team the city counts on.

501-424-4978 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors, based right here in Hot Springs. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: “if there's any delay, it's you we pay.”™

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Hot Springs

Every Hot Springs home has access to our full range of plumbing services. The menu is the same across our entire Ouachita lakes service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Hot Springs homeowners facing burst or leaking pipes, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our fully stocked trucks fixing most issues in a single visit.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems, the failure-prone polybutylene common in 1980s–90s homes, and pipe corroded by soft, acidic well water, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into older clay and cast-iron lines beneath the Ouachitas' mature canopy.
Sewer Line Repair & Replacement
Sewer line repair and replacement and new sewer installation for root intrusion and aging clay and cast-iron laterals, a frequent need in the region's older neighborhoods.
Sump Pumps & Drainage
Sump pump installation and repair, plus drainage help for the crawlspaces and low-lying, lakeside, and hillside lots common across the Ouachita lakes region.
Fixtures, Faucets, Toilets & Disposals
Faucet, toilet, sink, and garbage disposal repair and installation, plus outdoor plumbing and winterizing for hose bibs, irrigation, and lake-home lines.

Hot Springs's range of homes shapes its plumbing. The historic neighborhoods near downtown and the national park hold beautiful older homes, some over a century old, that often carry aging galvanized, cast-iron, and lead-era pipe worth repiping. Lake and mid-century homes bring their own needs, and 1980s–90s houses may have failure-prone polybutylene. The city draws soft surface water from Lakes Hamilton and Ricks (now augmented by the major Lake Ouachita supply project). Scale is less of a concern than filtration for taste, and older-home and lakefront systems are the real story.

Hot Springs's homes sit on slab, crawlspace, or pier-and-beam foundations in hilly, rocky terrain, not basements. The city's beautiful mature trees also send roots into aging clay and cast-iron sewer laterals. Drain cleaning, hydro jetting, and sewer repair are among the most frequent jobs (one local homeowner found seven separate root intrusions in an old clay system). Lakefront homes on Hamilton and Catherine benefit from winterizing and reliable outdoor lines. While summers are hot, the occasional hard freeze can burst unprotected pipes.

Hot Springs Neighborhoods and Areas We Serve

The historic districts near downtown and Bathhouse Row
The Lake Hamilton and Lake Catherine waterfronts
Established neighborhoods along Central Avenue and Park Avenue
The areas toward Piney and Rockwell
The homes and businesses across Hot Springs

Hot Springs Local Insight

As the hometown team based right here in Hot Springs, we know the city's historic homes, its lake properties, and its old clay sewer lines. We can help with repiping and lead-era line replacement, sewer and root removal, drain cleaning and hydro jetting, water heater service, and lakefront winterizing. Our fully stocked trucks fix most issues in one visit, and our 4.9-star reviews are full of neighbors who call us back by name.

Why Hot Springs Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“If there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
4.9-Star Rated Across Hundreds of Reviews
We stand behind our craftsmanship, and Hot Springs-area homeowners rate us 4.9 stars across more than a thousand Google reviews.
Up-Front, Straightforward Pricing
You approve every price before any work begins, no meter running, no surprises. Our customers routinely note our honesty and no-pressure options.
One-Visit Convenience
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we always clean up after ourselves.
24/7 Availability
We answer the phone around the clock, every day of the year, vital during a burst pipe, a sewer backup, or a water heater failure.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Arkansas (License MP5650), with liability coverage and workers' compensation.
Locally Based, Nationally Backed
Based right here on Airport Road in Hot Springs, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Hot Springs

Hot Springs plumbing follows the Ouachita calendar. Flush the water heater yearly. Have older clay and cast-iron sewer lines checked for roots before they back up. Protect lakefront and outdoor lines. Before a hard freeze, insulate exposed pipes and disconnect hoses. Watch for the slow drains and soggy spots that signal root intrusion.

Schedule Plumbing Service in Hot Springs Today

Call Benjamin Franklin Plumbing® of Hot Springs at (501) 424-4978 anytime, day or night, or book your appointment online. Meet the Hot Springs team behind every visit. We proudly serve Hot Springs and the surrounding Ouachita lakes region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

501-424-4978

Book your appointment online

Learn more about our Hot Springs-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Why does my Hot Springs sewer line keep backing up?

The city's mature trees send roots into aging clay and cast-iron sewer laterals, a very common local problem (one homeowner had seven separate intrusions). We camera-inspect, clear the line with hydro jetting, and repair or replace it as needed.

Should I repipe my historic Hot Springs home?

Older homes near downtown and the national park often have corroding galvanized, cast-iron, or lead-era pipe, and later homes may have polybutylene. Repiping restores pressure and prevents leaks. We inspect and recommend honestly, with care for a historic home.

Can you service my lake home on Hamilton or Catherine?

Yes. We handle lakefront and second-home plumbing, including winterizing pipes and outdoor lines and reopening systems in spring.

Is Hot Springs water hard?

The city draws soft surface water from the Ouachita lakes, so scale is less of an issue than in hard-water regions. Many homeowners still add filtration for taste. We can advise on the right setup.