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Bucktown is a historic lakefront community at the edge of Metairie where the 17th Street Canal meets Lake Pontchartrain. Once a fishing village known for its seafood, it's now a mix of longtime cottages and newer homes along the water. Its lakeside setting gives Bucktown a distinctive plumbing profile, and Benjamin Franklin Plumbing® of New Orleans serves it on time, every time.
On time, every time: if there's any delay, it's you we pay.
Every Bucktown home has access to our full range of plumbing services. The menu is the same across our entire greater New Orleans service area, and each service links to the national brand page with full details:
Bucktown's lakefront location is its defining plumbing factor. Sitting low beside Lake Pontchartrain and the 17th Street Canal, the area faces a high water table and real flooding and storm-surge risk, so backwater valves, drainage, and elevated water heaters matter. Many homes are also raised on piers, with plumbing in crawlspaces. Served by Jefferson Parish's Mississippi River water, the concerns here are structural and flood-related.
The settling delta soil shifts sewer and water lines and contributes to slab leaks, while Bucktown's older cottages may carry aging galvanized lines and cast-iron drains worth repiping. The mix of historic and newer homes along the lake means we work across everything from a raised cottage to a modern build, and the occasional hard freeze can threaten exposed pipes.
The lakefront streets near Old Bucktown and the 17th Street Canal · Communities near Lake Pontchartrain and West End · The areas toward Lakeview and Old Metairie · Streets near the Bucktown harbor and marina · Homes across Bucktown
Bucktown's lakeside cottages and newer homes get plumbing built for the water's edge. Flood protection, sewer line and slab leak service, and repiping for older homes are all delivered on time with up-front pricing. Our stocked trucks finish most jobs in one trip.
Bucktown's lakefront setting makes storm readiness essential. Before hurricane season, have your backwater valve, drainage, and any crawlspace sump checked, and confirm your water heater is elevated. Watch year-round for slab and sewer leaks as the soil settles, and protect exposed pipes during the occasional winter freeze.
Call Benjamin Franklin Plumbing® of New Orleans at (504) 229 2586 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the New Orleans team behind every visit. We proudly serve Bucktown and the surrounding greater New Orleans area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site
Learn more about our New Orleans-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kathy Cooley
Excellant service and I am more than satisfied. I would give Richard atleast 10 stars plus!
ALIDA MACHADO
Mike was very professional and friendly. Will call again if I need any plumbing work. Happy customer
Florence Long
Leon
They were amazing!! Showed up on time and took the time to explain what needed to be done. Everything went smoothly, and I’d definitely use them again
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Frederick Gruezke
Prompt, efficient, and effective,.Would definitely recommend
Yes. Bucktown's low, lakefront position raises flooding and sewer-backup risk, so backwater valves, good drainage, and elevated water heaters are important. We assess and install.
Yes. Many Bucktown homes are raised on piers, putting plumbing in crawlspaces; we're experienced working under raised floors and addressing the access that requires.
Yes. Older cottages may have galvanized water lines and cast-iron drains. We repair and repipe with honest, up-front pricing.
Yes. Settling soil makes slab leaks common; we pinpoint them with non-destructive detection before recommending the best repair.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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