Bucktown is a historic lakefront community at the edge of Metairie where the 17th Street Canal meets Lake Pontchartrain. Once a fishing village known for its seafood, it's now a mix of longtime cottages and newer homes along the water. Its lakeside setting gives Bucktown a distinctive plumbing profile, and Benjamin Franklin Plumbing® of New Orleans serves it on time, every time.
On time, every time: if there's any delay, it's you we pay.
Every Bucktown home has access to our full range of plumbing services. The menu is the same across our entire greater New Orleans service area, and each service links to the national brand page with full details:
Bucktown's lakefront location is its defining plumbing factor. Sitting low beside Lake Pontchartrain and the 17th Street Canal, the area faces a high water table and real flooding and storm-surge risk, so backwater valves, drainage, and elevated water heaters matter. Many homes are also raised on piers, with plumbing in crawlspaces. Served by Jefferson Parish's Mississippi River water, the concerns here are structural and flood-related.
The settling delta soil shifts sewer and water lines and contributes to slab leaks, while Bucktown's older cottages may carry aging galvanized lines and cast-iron drains worth repiping. The mix of historic and newer homes along the lake means we work across everything from a raised cottage to a modern build, and the occasional hard freeze can threaten exposed pipes.
The lakefront streets near Old Bucktown and the 17th Street Canal · Communities near Lake Pontchartrain and West End · The areas toward Lakeview and Old Metairie · Streets near the Bucktown harbor and marina · Homes across Bucktown
Bucktown's lakeside cottages and newer homes get plumbing built for the water's edge. Flood protection, sewer line and slab leak service, and repiping for older homes are all delivered on time with up-front pricing. Our stocked trucks finish most jobs in one trip.
Bucktown's lakefront setting makes storm readiness essential. Before hurricane season, have your backwater valve, drainage, and any crawlspace sump checked, and confirm your water heater is elevated. Watch year-round for slab and sewer leaks as the soil settles, and protect exposed pipes during the occasional winter freeze.
Call Benjamin Franklin Plumbing® of New Orleans at (504) 229 2586 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the New Orleans team behind every visit. We proudly serve Bucktown and the surrounding greater New Orleans area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
David Hill
Brandon is personable, competent, thorough!!!
James
Needed a new well pump installed. Exceptional customer service, responsiveness, flexibility, communication, timeliness, quality, and technical expertise, all at a fair price. Highly recommend!
Gerald Kroeger
Very pleased with the service we received today from this new business! Called and Logan arrived within an hour to convert furnace from nature gas to propane. Very pleasant, completed work in an appropriate time frame at a very reasonable price. Will definitely be comfortable using this company again.
David O'Brien
Hugo arrived at my house within the window of time I was expecting which was helpful. I could tell he knew what he was talking about. He gave me several options including an option to finance the replacement of my hot water heater. In short, he was kind, courteous and professional.
Just Leaffarm
Exceptional service, fixed a problem other companies could not fix for years. Extremely knowledgeable and very happy with the service. Would recommend 1000% 👍👍👍👍👍👍👍👍
Nick Leitner
Hugo was fantastic! Very knowledgeable and was super helpful!
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Yes. Bucktown's low, lakefront position raises flooding and sewer-backup risk, so backwater valves, good drainage, and elevated water heaters are important. We assess and install.
Yes. Many Bucktown homes are raised on piers, putting plumbing in crawlspaces; we're experienced working under raised floors and addressing the access that requires.
Yes. Older cottages may have galvanized water lines and cast-iron drains. We repair and repipe with honest, up-front pricing.
Yes. Settling soil makes slab leaks common; we pinpoint them with non-destructive detection before recommending the best repair.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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