Benjamin Franklin Plumbing

About Us

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4.82 (89813 reviews)

Voted Best Plumbers!

published by Forbes Magazine

About Benjamin Franklin Plumbing

What Makes Our Team of Plumbing Professionals Different?

“It takes many good deeds to build a good reputation and only one bad one to lose it.” - Benjamin Franklin

Although it’s been many years since Benjamin Franklin said those wise words, our team at Benjamin Franklin Plumbing continues to live by them. We’ve built our company around bringing a higher level of excellence to every customer experience. Our team proudly offers an on-time guarantee and a 100% customer satisfaction guarantee. It’s why we make sure that our licensed plumbers are highly trained and fully equipped to meet your home’s diverse plumbing service needs. Because we’re locally owned and operated, our plumbers are familiar with the plumbing challenges you face.

Our company’s success rests on the founding principles we practice each day:

  • We offer a 100% satisfaction guarantee.
  • We offer 24/7 emergency services
  • We don’t charge after-hour fees, even during weekend and holidays.
  • We provide on-time guarantees that pay you $5 for every minute we’re late.
  • Every plumbing system that our plumbers design, repair, or install meets the highest industry standards and conforms to all local, state, and national building codes.

Trust. Integrity. Wisdom. Humanity. Words we live and work by every day.

Your Local Plumbers

With the Benjamin Franklin Plumbing team, you get the best of both worlds: local licensed plumbers backed by trusted national expertise. We're proud that all of our locations are independently owned and operated, meaning we live and work in the very communities we serve. As a result, our location owners and their employees feel a strong commitment to excellent service that helps their neighbors. We also hire talent right from our communities, helping boost the local economy by keeping dollars in our backyards.

At Benjamin Franklin Plumbing, we take pride in being your trusted local plumbers, dedicated to keeping homes and businesses running smoothly. Whether you need installations, repairs, remodeling, or emergency services, our expert team is ready to help. We provide comprehensive inspections to diagnose issues early, preventing costly repairs down the line.

With thousands of parts stocked in our service vehicles, we resolve most problems in a single visit—saving you time and money. Our plumbers uphold the highest industry standards, following all local, state, and national building codes while delivering top-tier customer service. When your plumbing fails, trust Benjamin Franklin Plumbing to restore your comfort quickly and efficiently.

See why homeowners love to work with us

Customer Reviews

4.82 (89813 reviews)

Jeremy Box

Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!

Tori

Excellent service! Cannot recommend them enough. Aaron was our technician for our bathroom remodel. He was extremely knowledgeable, polite and did a fantastic job! He really did go above and beyond expectations. He was patient while we had to troubleshoot a couple things and never made me feel rushed in the process. We are so pleased with the service, communication and all around experience. Will be using Benjamin Franklin plumbing again for all plumbing needs!

Ellen Patton

Jonathan was very professional and great to work with. He understood my problem and worked with me to try to fix it. I would recommend him to anyone that asked about their plumbing needs. 5/12/2025. Had Nick at my house today. Very pleased with the results. He is professional and knows his stuff. Thanks Nick.

Selvia Tomson

Just had a sewer backup in our home on the evening of Mother’s Day. Steven was WONDERFUL!! I cannot say enough good things about Benjamin Franklin and especially Steven. Right from the beginning, even the dispatcher was very pleasant and made a stressful situation better. Super quick, knowledgeable and thorough all around. Don’t hesitate to call these guys if you’re in need. You’ll be in great hands.

Kristen Bonanno

I had an amazing experience with the company as a whole. Kyle diagnosed my problem and he was very professional and trustworthy. The whole team worked extremely hard and were just happy to help. It is hard to find people like this now a days.

Paulette Case

Joseph was very friendly and knew what he was doing. He was telling me I think almost everything that he did on my shower. He was just very nice. I will definitely call him again.

Shannon U.

I am in the process of selling my house and needed to get some plumbing work done that resulted from the inspection. Mario was very professional, and helped to quickly diagnose the problems. We ended up replacing two bathroom faucets, and a sink. He was very patient When we ran a little short on time. would definitely book again! Updating my review to include the excellent service I have received at my new house! I needed to get a new water heater and Eddie's service and answering of my questions was impeccable. I also, unfortunately, had a sewage back up in my house. David came out and was so friendly and reassuring as we tried to identify where the problem was. A couple days later Demetrius and Isaiah came out and remedied the issue.

Paul Miller

I had an issue with my boiler. (May 2025) My thermostat was saying the heat was on, but the radiators were ice cold. I called and left a message with Ferrell brothers on an early Sunday morning. Within half an hour Randy called me and patiently and professionally troubleshot the problem. He saved me a 200 dollar service call. This company is dedicated to their customers. I would highly recommend their product and services . Kelly Livingston

Robert Swanson

Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃

Jen Helton

They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!