Connect With Benjamin Franklin Plumbing® of West Richmond
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At Benjamin Franklin Plumbing® of West Richmond, we’ve spent the last few decades earning the trust of Midlothian, Richmond and the surrounding communities. Our plumbers are expertly trained, highly skilled, and outfitted with the tools needed to provide the best plumbing repairs in West Richmond. We have a simple mission at Benjamin Franklin Plumbing® of West Richmond: treat every customer with respect and do every job with integrity. We’re proud to say that we’ve been living out our mission since the day we opened our door. Whether you need emergency plumbing repairs or routine maintenance, our team is standing by to help.
We offer our reliable plumbing repair and installation services to residents in Richmond, Midlothian, Laurel, Tuckahoe, Bon Air, Woodlake, Bensley, Lakeside and nearby areas.
Call us for 24-hour emergency plumbers in Greater Richmond.
Dustin and the Company were absolutely great! First, they don’t charge for a quote. I called another company and they wanted to charge me $99 just to give me a quote. Dustin worked on our challenging and unique job and did a great job. Thank you!
I had an outstanding experience with Benjamin Franklin Plumbing, thanks to their agent Paul. From the moment he arrived, Paul demonstrated a high level of professionalism and deep knowledge. What truly stood out was how clearly he communicated every step of the process—he took the time to set expectations upfront, leaving no room for confusion or surprises. Their service was prompt, efficient, and the issue was resolved quickly and thoroughly. It’s rare to find such transparency and expertise combined. I highly recommend Benjamin Franklin Plumbing, and especially Paul, for anyone in need of reliable and top-notch plumbing service.
Sean was efficient professional, informative and considerate when working in our home. Would highly recommend him and Benjamin Franklin. We have used them for a decade for all our plumbing needs, large project or smaller installs.
Dusty , who works for the Ben Franklin plumbing has been working with me for years. They replace my water filters system every year. I have no complaints and always nice to see them at my door!
Everyone from Tim in the office to Shane who was our installer/plumber were so fantastic. They were flexible with my schedule, explained everything in detail and just overall A+ service. Highly recommend! You DEFINITELY get what you pay for!
Mr. Lonnie was very professional and knowledgeable. Explained everything thing to me, from what service he performed to my warranty. I like he gave me prices up front, there was no surprises. I will ask for him again if I have any problems in the future. Great young man, may God continue to bless him and his family.🙏
Incredibly pleased with Benjamin Franklin Plumbing across the board… From the initial call to the quote in that same telephone call to service same day for a leaking water heater. Holy cow! Cannot recommend this company enough! Customer service is outstanding, crew doing the install were professional, polite, and neat … could not tell. They had been there when they left and took away the old unit.
Luke was amazing. Did a great job for a fair price and even inspected more problems while he was here. Also spent time explaining and offering advice to preempt future problems. Highly recommend!
Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!
Chris did a great job replacing our water softener. The whole process was very easy and quick. Arrived at 11:10 and total install was completed at 1:30. This included a trip to pick up the water softener and parts. We joined the yearly program and had our water heater flushed as well. Everything was hauled away and left very neat. Brett gave a after install walk thru Very pleased to have this fixed in less than 24 hours from scheduling to completion .
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
