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4.82 (117471 reviews)

Plumbing Services in Alexander City, AL: Benjamin Franklin Plumbing® of Auburn

Your Trusted Alexander City Plumber

Alexander City, “Alex City” to locals, is the largest city in Tallapoosa County and the gateway to Lake Martin. It’s a historic textile town on the lake's north shore now known for its 750 miles of wooded shoreline, waterfront homes, and lake recreation. Benjamin Franklin Plumbing® of Auburn is the on-time team Alex City families count on.

334-249-3593 Book your appointment online

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We are part of a locally owned company serving East Alabama since 2000, led by a family with five generations of plumbing experience. We're The Punctual Plumber: “if there's any delay, it's you we pay.”™

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to 60 minutes or $300

Comprehensive Plumbing Services in Alexander City

Every Alexander City home has access to our full range of plumbing services. The menu is the same across our entire east Alabama service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Alexander City homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks carrying thousands of parts to fix most issues in a single visit.
Slab Leak & Leak Detection
We offer slab leak detection and repair, plus non-destructive leak detection, leak repair, and pool leak detection. These services are vital where East Alabama's red clay soils shift beneath slab foundations and stress the pipes below.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems and the failure-prone polybutylene common in 1980s–90s homes, plus water service line and leaking pipe repair.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings in the Alabama heat.
Water Treatment & Softeners
Water softeners and filtration for hard water and, on the many private wells of the region, the iron, sulfur, sediment, and acidic (low-pH) water that corrodes pipe, improving taste, scale, and appliance life.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the region's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for root intrusion and the aging clay and cast-iron laterals stressed by shifting clay soils, often with minimal digging.
Boilers & Water Systems
Boiler service and water pump and sump pump work for the homes and systems that need them across the region.
Outdoor, Pool & Fixtures
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, campuses, and lake-resort businesses across Auburn, Opelika, and East Alabama.

Alexander City's plumbing revolves around Lake Martin and its history. A large share of homes are waterfront properties and second homes that benefit from seasonal winterizing, including protecting pipes, outdoor lines, and water heaters against the occasional freeze, and reliable outdoor and dock-area plumbing. The city draws its municipal water from the Lake Martin/Tallapoosa system, while outlying homes are on private wells that need treatment for hardness, iron, sulfur, or acidic water. As a historic textile town, Alex City also has older homes with aging galvanized, cast-iron, or 1980s–90s polybutylene pipe worth repiping.

Alexander City's homes sit on slab and crawlspace foundations in the Piedmont's red-clay hills, not basements. That clay shifts with the wet-and-dry seasons, stressing the water and sewer lines beneath a slab, so slab leak detection and repair matter here. Long, hot summers push water heaters hard, mature trees send roots into aging sewer laterals, and the occasional hard freeze can burst unprotected pipes, especially at lake homes left empty.

Alexander City Neighborhoods and Areas We Serve

The downtown and historic districts of Alexander City
Waterfront neighborhoods and second homes along Lake Martin
The areas near Russell Crossroads and Willow Point
Rural properties toward Kellyton and Jacksons Gap
The homes across the Alexander City area

Alexander City Local Insight

Alexander City's lake homes and historic neighborhoods get our full range: Lake Martin waterfront service and winterizing, slab leak detection, water treatment for wells, repiping, water heaters, and sewer and drain work. Our fully stocked trucks fix most issues in one visit, and we've served East Alabama since 2000.

Why Alexander City Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
“if there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
A Family with Five Generations of Plumbing
Locally owned and operated and serving East Alabama and the Chattahoochee Valley since 2000, led by a family with five generations of plumbing experience. Our plumbers live in and serve these same communities.
4.7-Star Rated Across Hundreds of Reviews
We stand behind our craftsmanship, and Auburn-area homeowners rate us 4.7 stars across hundreds of Google reviews.
A Strict Code of Ethics
High service standards, respect for you and your time, and fair, up-front pricing you approve before any work begins.
One-Visit Convenience
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we clean up after ourselves.
24/7 Availability
We answer the phone around the clock, every day of the year, vital during a slab leak, a burst pipe, or a sewer backup.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Alabama, with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.

Seasonal Plumbing in Alexander City

Alexander City plumbing follows the lake calendar. Winterize lake and second homes in fall, including protecting pipes, outdoor lines, and water heaters, and reopen them in spring. Flush the water heater yearly. Watch for slab-leak signs as the clay shifts. If you're on a well, keep the pump and treatment maintained.

Schedule Plumbing Service in Alexander City Today

Call Benjamin Franklin Plumbing® of Auburn at (334) 249-3593 anytime, day or night, or book your appointment online. Meet the Auburn team behind every visit. We proudly serve Alexander City and the surrounding east Alabama region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

334-249-3593

Book your appointment online

Learn more about our Auburn-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Can you service my Lake Martin home?

Yes. Lake and waterfront homes are a specialty. We handle winterizing, outdoor and dock-area lines, and everyday repairs, and reopen seasonal homes in spring.

What are the signs of a slab leak?

Warm spots on the floor, unexplained high water bills, low pressure, or the sound of running water with everything off. The Piedmont's shifting red clay makes slab leaks a real risk. We detect and repair them.

Is my Alex City home on city water or a well?

The city draws Lake Martin/Tallapoosa water, while outlying homes are on private wells. We service both, including softeners and iron, sulfur, and acid treatment for wells.