Named Forbes' Top Ranked Plumbing Company of 2024!
In the bustling city of Winston-Salem, Benjamin Franklin Plumbing® proudly stands as the beacon of exceptional plumbing services. Whether you’re in a historic West End home, a Queen Anne craftsman in Ardmore, or a classic Southern-style residence in Buena Vista, many of these older Winston-Salem homes still have galvanized pipes that reduce water pressure over time, along with several other persistent plumbing issues. Our skilled technicians have seen and resolved them all.
At Benjamin Franklin Plumbing®, we're more than just plumbers – we're problem solvers. Whether you're dealing with a stubborn clog, a leaky water heater, or a malfunctioning garbage disposal, we have the expertise and the tools to get the job done right the first time. With our dedication to quality craftsmanship and customer service, you can trust us to deliver reliable solutions that stand the test of time.
When you choose Benjamin Franklin Plumbing® in Winston-Salem, you're choosing expertise, reliability, and peace of mind. Our team is committed to exceeding your expectations and ensuring that your plumbing systems function flawlessly. With our comprehensive range of services and our unwavering dedication to customer satisfaction, you can rest easy knowing that your plumbing is in capable hands. Don't let plumbing issues disrupt your life – contact us today, and let us handle all your plumbing needs with efficiency and professionalism!
Your home’s plumbing network is a complex system vital to your daily life. We offer a full spectrum of services to maintain its health and efficiency. Below are some of the ways we can support your home.
Our Licensed Plumbers Are Prepared, Anytime
When you need plumbing repairs now, we’ll be there. Our plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nothing beats the feeling of a hot shower after a long day or the simple satisfaction of washing dishes with ease. Hot water is woven into the fabric of your daily comfort. When it's gone, you feel it instantly. Our water heater services are all about keeping that essential part of your home life running perfectly, so you never have to miss out on those moments of warmth and relaxation.
Business operations depend on reliable plumbing systems that handle heavy daily use without interruption. Our commercial plumbing team brings the same dedication to quality and promptness that residential customers love, scaled up for the unique demands of retail spaces, office buildings, restaurants, and industrial facilities. We work around your schedule to keep your business running while delivering lasting solutions that prevent costly downtime.
We provide prompt repairs, preventative maintenance, and new installations to keep your operations flowing. By entrusting your plumbing needs to us, you can focus on what you do best: running your business. We are dedicated to providing solutions that support your success and contribute to a safe and functional environment for your employees and customers.
Our specialists handle plumbing projects with discretion and care in busy settings such as multi-tenant facilities and food service operations. Every service follows state and local regulations so your business stays compliant and operational without the risk of interruptions or unexpected closures.
Choosing Benjamin Franklin Plumbing® means gaining more than a routine service visit. You receive a dedicated partner focused on the continuity of your operations, backed by dependable punctuality, straightforward pricing, and a team of seasoned professionals who know the unique plumbing demands of Winston-Salem’s commercial properties.
Don't let plumbing problems disrupt your life any longer than necessary. Our friendly team is standing by to discuss your specific needs and schedule service at your convenience. Call Benjamin Franklin Plumbing®—the Triad now for fast, reliable solutions that get your home back to normal. We're here to help, and we're excited to show you what genuine local service looks like.
Learn more about our The Triad-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Paola Moorer
Jackson D. Was awesome, we had a problem with our bathtub/sink pipes, he arrived very quickly (called at 4:45pm on a Saturday and he was at our home by 5:30) and he talked us through everything he was doing. He diagnosed and fixed the problem very fast. Would highly recommend!!! Great service and good price.
Veronika Hyatt
Richard was a great plumber—professional, kind, and very knowledgeable. He patiently answered all my questions and quickly fixed the problem. I really appreciated his honesty and the care he took to make sure everything was working properly. Highly recommend Richard if you need a reliable plumber!
Adam Tillotson
This is easily the most professional, reliable, thoughtful, service oriented organization I have worked with in years! I cannot recommend them highly enough. Their staff is consultative without being salesy or pushy, executes on their work, stands behind the quality of what they do and are a joy to work with. Top, top tier experience and would use them before any other plumber in Tucson.
Christine Conley
I love Benjamin Franklin plumbing, they are great. And reasonably priced. Sebastian came out today and was amazing, very kind and well educated with his work. He will definitely be my go to guy, from here on out . Thank you Sabastian great job.
Mike Jones
Estimate for utility sink removal and replacement did a great job of breaking down the work entailed and the price point for each. Easy to understand. He was on time. Installation went great. There was a small leak detected in one of the parts. Quickly got a new part and fixed at no extra cost. Colin did a great job of all the work requested over the past several days.
Marian Gilbert
I had a great experience with Matthew from Benjamin Franklin Plumbing. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to clearly explain what was going on, walked me through the options, and made sure I understood everything before starting the work. Matthew was efficient, detail-oriented, and left the workspace clean when he finished. It’s obvious he takes pride in doing the job right the first time. What really stood out was his honesty and transparency — no upselling, no pressure, just straightforward recommendations and quality workmanship. It’s not always easy to find contractors you can trust, but Matthew absolutely earned my confidence. I would highly recommend him and Benjamin Franklin Plumbing to anyone needing reliable, high-quality plumbing work.
Dottie S.
Dylan was awesome. Got it all fixed for me and I am very happy. I will definitely be calling again if I have any other problems In the future. Thank you, Dylan!
Michael Murphy
We have an old tub and plumbing fixtures but he was able to find the replacement cartridges for it (with help from the Benjamin Franklin team) now we have more drips. Also replaced the kitchen sink drain so now it’ll hold water. Aven was very courteous, respectful and answered/ explained what why and how the cartridge functioned. He also told me about the warranty on the parts he replaced also what to be aware of the age of the faucet mechanicals that there might be some issues in the future. I appreciate the honesty of his explanations and his work. Thank you!
david fewell
Joseph was awesome. He did a fabulous job in getting the sink working again. He worked quickly and was very friendly. I highly recommend Benjamin Franklin for any of your plumbing needs.
William Starkie
I was replacing a 19 year old water heater and made 4 calls to local plumbers for estimates. Two never returned calls with my 2 follow-up calls. One gave me an estimate over the phone and Benjamin Franklin comes to the house to give an estimate. David showed up (very personable and low pressure) gave me an estimate that was $450 less than his competition with a name brand heater. He had the heater and supplies on the truck so he was able to do the job right then. Nice neat and clean work done in about 1-1 1/2 hours. Highly recommend.
Signs of a hidden leak include an unexpectedly high water bill, the sound of running water when all taps are off, damp spots on walls or floors, and a musty odor. Our leak detection services can pinpoint the source without causing unnecessary damage to your property.
Modern water heaters are much more energy-efficient, which can lower your utility bills. They also offer improved reliability, faster heating, and a longer lifespan, giving you consistent access to hot water.
Drains typically clog due to a buildup of hair, soap scum, grease, food particles, or foreign objects. Persistent clogs might indicate a larger issue deeper in your plumbing lines. Our professional drain cleaning can clear the obstruction completely.
Yes, we handle repairs on older plumbing systems and recommend repiping when pipes are beyond repair.
All our plumbing technicians hold proper licensing for North Carolina and carry full insurance coverage. We also maintain ongoing education to stay current with code changes and new technologies.
Regular maintenance is key. Also, avoid using harsh chemical drain cleaners, be mindful of what you flush or pour down drains, and consider a professional inspection periodically. Addressing small issues early can prevent them from becoming major problems.
A plumbing emergency is any situation that threatens to cause significant water damage or poses a health hazard. This includes burst pipes, sewer backups, major leaks, or a complete loss of water.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.