Plumbing Services in Vickery, Cumming GA

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4.82 (116075 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Vickery is one of the most distinctive and celebrated communities in Forsyth County — a 214-acre new urbanist development designed around walkable streets, a vibrant town center, and architectural character inspired by Southern cities like Charleston and Savannah. Founded by Hedgewood Homes beginning in 2002, Vickery features a mix of European-inspired and craftsman-style single-family homes, townhomes, and live-work units surrounding Vickery Village, which offers boutique retail, restaurants, and community spaces. The community is served by Forsyth County schools and is minutes from The Collection at Forsyth and Halcyon in Alpharetta.

Plumbing in Vickery Homes

Vickery’s homes were built primarily between 2002 and 2015, with newer John Wieland townhomes added through the mid-2010s. This puts the community’s earliest homes at the 20-to-25-year mark — the beginning of the first significant plumbing service cycle for most residential systems. Original water heaters from early construction are approaching or past the end of their 10-to-12-year expected service life. Supply line connections under sinks and behind appliances from early 2000s installation are entering the window where proactive replacement is worthwhile.

Vickery’s density and mixed-use character also means plumbing issues in attached townhomes or closely sited homes carry a shared-impact risk. A water heater failure or supply line burst in a townhome affects the unit and potentially adjacent properties. Prompt response and preventive maintenance carry more weight in this type of development than in a standard single-family detached setting.

Forsyth County’s water supply is relatively soft, drawing from Lake Lanier. The primary water quality considerations for Vickery homeowners are disinfection byproducts from chlorination and the trace PFAS compounds detected in Forsyth County’s 2024 water quality report at levels below EPA MCLs. A point-of-use RO system is the most effective residential solution for reducing both at the drinking water tap.

Plumbing Services We Provide in Vickery

Water heater repair, replacement, and Navien tankless installation — proactive replacement for 2002-2010 units
Supply line inspection and replacement under sinks and behind appliances
Drain cleaning and blockage clearing
Slab leak detection and repair where applicable
Water treatment — RO systems and carbon filtration, Brita PRO authorized dealer
Faucet, fixture, and disposal repair and replacement
24/7 emergency plumbing throughout Vickery and Cumming

Benjamin Franklin Plumbing® of Alpharetta serves Vickery and surrounding communities throughout Cumming, south Forsyth County, and Alpharetta. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.

Learn more about our Alpharetta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.82 (116075 reviews)

Frederick Gruezke

Prompt, efficient, and effective,.Would definitely recommend

Royce Cox

I had the pleasure of working with the management team here at Benjamin Franklin Plumming! Andrew and Chip put there customers needs first. I would give them a call for my plumming needs any time.

Ray Gruezke

Fast and reasonably priced

Vanessa Bustamante

Very professional, efficient and knowledgeable - highly recommend!

Buffalo Girl

All very nice people! They got me in the next day for a consultation and after giving the green light to fix my issues, the plumber was scheduled to come out same day. Benjamin was the consultant and he couldn’t have been nicer and explained everything to me. Especially for not being from here, but from Texas, I didn’t know a lot about how things are done differently bc of true winters. Vince and his partner did a Fantastic job rerouting my water line

Matt Volks

Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10

Ramsay MacNeill

Emergency call on a weekend, they showed up within an hour of my call. Vincent was outstanding. He worked quickly, talked me through every step, and fully answered all my questions. Not to mention his high quality of work.

Mike Casillas

Mamadou performed our annual plumbing check. He was very courteous and thorough and explained everything in great detail. We were very impressed with his service.

Kaylei Wright

Ben was great! He changed our leaky external spigot quickly and answered all of my questions professionally and thoroughly. We felt taken care of and trusted his expert opinion. Will be definitely using them again if we have a plumbing need.

Shari G

Fast, friendly service. Chris showed up the same day I called, and fixed my plumbing issue in less than an hour. Highly recommend Benjamin Franklin Plumbing.

Frequently Asked Questions — Plumbing in Vickery, Cumming GA

My Vickery home was built around 2005. When should I start thinking about water heater replacement?

A tank water heater installed in 2005 is now approaching 20 years old — well past the 10-to-12-year expected service life. If it hasn’t been replaced yet, it is operating on borrowed time. The most common signs of imminent failure are popping or rumbling sounds during heating cycles, rust-tinged hot water, reduced hot water volume, or any moisture around the base of the unit. If you see any of these, call for an assessment. If the unit is quiet and performing normally, it’s still worth planning a proactive replacement on your schedule rather than reacting to an emergency failure. Spring is one of the better times to plan a replacement.

Do you handle drain cleaning in Vickery?

Yes. Drain cleaning is one of our most common service calls in mixed-use and higher-density communities like Vickery. Kitchen drain blockages from grease and food debris, bathroom drain slowdowns from hair and soap buildup, and main line slowdowns are all regular service items. For simple blockages we use professional mechanical clearing equipment. For recurring or stubborn blockages we use hydrojetting — high-pressure water that scours the interior of the drain line clean rather than just pushing the blockage further down. For any drain issue that doesn’t respond to standard clearing, a sewer camera inspection is the next step to identify whether a structural issue — root intrusion, offset joint, or collapsed section — is contributing to the problem.

Is the water quality in Vickery suitable for a tankless water heater?

Yes. Forsyth County’s water supply from Lake Lanier is relatively soft, which is actually favorable for tankless water heaters — scale buildup on the heat exchanger is less aggressive than in hard water markets. Annual descaling as specified by the manufacturer is still recommended, but Vickery’s water conditions are not particularly hard on tankless systems. We are a Navien NSS certified installer and offer a 10-year parts and labor warranty on Navien tankless installations — one of the only plumbers in the area to offer this level of coverage.