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Vickery is one of the most distinctive and celebrated communities in Forsyth County — a 214-acre new urbanist development designed around walkable streets, a vibrant town center, and architectural character inspired by Southern cities like Charleston and Savannah. Founded by Hedgewood Homes beginning in 2002, Vickery features a mix of European-inspired and craftsman-style single-family homes, townhomes, and live-work units surrounding Vickery Village, which offers boutique retail, restaurants, and community spaces. The community is served by Forsyth County schools and is minutes from The Collection at Forsyth and Halcyon in Alpharetta.
Vickery’s homes were built primarily between 2002 and 2015, with newer John Wieland townhomes added through the mid-2010s. This puts the community’s earliest homes at the 20-to-25-year mark — the beginning of the first significant plumbing service cycle for most residential systems. Original water heaters from early construction are approaching or past the end of their 10-to-12-year expected service life. Supply line connections under sinks and behind appliances from early 2000s installation are entering the window where proactive replacement is worthwhile.
Vickery’s density and mixed-use character also means plumbing issues in attached townhomes or closely sited homes carry a shared-impact risk. A water heater failure or supply line burst in a townhome affects the unit and potentially adjacent properties. Prompt response and preventive maintenance carry more weight in this type of development than in a standard single-family detached setting.
Forsyth County’s water supply is relatively soft, drawing from Lake Lanier. The primary water quality considerations for Vickery homeowners are disinfection byproducts from chlorination and the trace PFAS compounds detected in Forsyth County’s 2024 water quality report at levels below EPA MCLs. A point-of-use RO system is the most effective residential solution for reducing both at the drinking water tap.
Benjamin Franklin Plumbing® of Alpharetta serves Vickery and surrounding communities throughout Cumming, south Forsyth County, and Alpharetta. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Ellyn Strodtman
Brandon was amazing - knowledgeable, timely, professional, and even checked in after the initial visit to make sure things were working properly. I will absolutely call again for future plumbing needs. Thank you!
Phillip Felando
I have known and worked with John for many years. Recently, we had a major leak involving a failed water heater. John replaced it and also arranged and coordinated removal of water damaged drywall as well its replacement prior to installation of the new water heater. We are pleased with the outcome and appreciated his dependability and reasonable price.
Jyoti Gurung
I have good experiences with Benjamin he explain everything I need and he did good.
Dusty Mitich-Overby
Brandon is an absolute delight. Knowledgeable, efficient and friendly. He's a pleasure to work with.
wayne washburn
Excellent work ,friendly people called for a furnace install and was shocked that all work was completed same-day. Will have them again for other work
REDFIST89
Very Friendly and Reliable!
Nere Ruba
I called Benjamin Franklin to do a couple repairs that I needed in my home and also a water heater installation . They were great, very professional and knowledgeable. They were very detailed about the work and their prices match the work ethic! I would definitely recommend them to anyone that’s in need of any plumbing issues or any installation!
Ingrid Coyle
These guys were great, very friendly and courteous, showed up on time. I looked them up prior and they have a very good reputation. They’ve been in business for many years. Definitely would recommend to check them out for any of your local plumbing.
EMMANUEL SANCHEZ
Benjamin Franklin plumbing gave me exceptional service they were quick to come out very reasonably priced I felt so confident in my decision that I felt there was no need to compare pricing once I realized what type of service I was receiving by far the best experience 5 stars
Linda Jones
Very nice young man. Very professional in his work.
A tank water heater installed in 2005 is now approaching 20 years old — well past the 10-to-12-year expected service life. If it hasn’t been replaced yet, it is operating on borrowed time. The most common signs of imminent failure are popping or rumbling sounds during heating cycles, rust-tinged hot water, reduced hot water volume, or any moisture around the base of the unit. If you see any of these, call for an assessment. If the unit is quiet and performing normally, it’s still worth planning a proactive replacement on your schedule rather than reacting to an emergency failure. Spring is one of the better times to plan a replacement.
Yes. Drain cleaning is one of our most common service calls in mixed-use and higher-density communities like Vickery. Kitchen drain blockages from grease and food debris, bathroom drain slowdowns from hair and soap buildup, and main line slowdowns are all regular service items. For simple blockages we use professional mechanical clearing equipment. For recurring or stubborn blockages we use hydrojetting — high-pressure water that scours the interior of the drain line clean rather than just pushing the blockage further down. For any drain issue that doesn’t respond to standard clearing, a sewer camera inspection is the next step to identify whether a structural issue — root intrusion, offset joint, or collapsed section — is contributing to the problem.
Yes. Forsyth County’s water supply from Lake Lanier is relatively soft, which is actually favorable for tankless water heaters — scale buildup on the heat exchanger is less aggressive than in hard water markets. Annual descaling as specified by the manufacturer is still recommended, but Vickery’s water conditions are not particularly hard on tankless systems. We are a Navien NSS certified installer and offer a 10-year parts and labor warranty on Navien tankless installations — one of the only plumbers in the area to offer this level of coverage.
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