Reviews
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We had such a great experience with this company! Rob came out the same day I called and was able to diagnose the issue right away. Thanks to David and everyone else at Benjamin Franklin plumbing, within 24 hours we already have hot water back, a new water heater installed, and so much appreciation for this company!
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Mr. Silk Smith was amazing. He came on an emergency during Easter, fixed our clog in our sink, and walked us through every step so we knew what was happening. He’s very patient, kind, knowledgeable, and thorough. Highly recommend him and this company!
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Primary call was sketchy. The management stepped up and provided a great solution and worked with us to have a satisfactory outcome. Thank you Mr. Nix for your patience and honesty. Hopefully we can work on a permanent solution. A little pricy but well worth it. Harley was very helpful,polite and thorough in his work and explainations.
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Tim was excellent! He was very professional, attentive, knowledgeable, efficient and an overall wonderful person to deal with. Farrell Bros. is lucky to have him. My mom and I are going to break something so he can come back.
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Sillc Smith came out to do an emergency repair at our house due to a water leak after hours on a weekend. He was very polite, personable and professional and he got things fixed up for us in no time. Sillc is also very passionate about his work. You can tell he loves what he does. Highly recommend!
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Great service. Very professional and informative pros. Kyle was great in explaining work and investing root cause. Claire was great with scheduling, coordination and estimates. Will hire again.
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I am thrilled to finally have a faucet and shower that WORKS. The installer was kind and courteous and explained why my current faucet was not functioning properly. I am so grateful for their help, expertise, and service!
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Joshua made time for me today. My hot water heater gave out on me last night. He was great. Brought in a new unit, installed it and cleaned up after himself. I'm fact I remembered another plumbing job I had and he fixed a botched up faucet installation from another company. Unfortunately, I remembered another one after he left. But I will definitely call them back! Thank you Joshua!
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Amazing service ! So kind and patient with our two dogs. Made sure we understood and were comfortable with the quote before proceeding and fixed the problem quickly and efficiently while also recommending we fix some long term issues to avoid it from happening again ! Thank you 🙏
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Avery came out and replaced two of my bathroom faucets and we was wonderful to work with. He communicated to me about price before he started. He was very friendly with my dog. He left my bathroom very clean. I even requested him on another one of my bathroom faucets.
