Reviews
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Kevin and Patrick really saved me from a headache this weekend. When the shower cartrige at my home broke, I tried to replace it based on some quick youtube-learnin'. But the cartridge was so old, it snapped as I tried to remove it. I then realized that now I had to leave the water off and if I had to replace the whole valve, I'd either need to cut a wider hole in my tile wall or tear the other side of the wall open which would have ruined my family's weekend plans. Thankfully, Kevin was able to schedule me in less than 24 hours despite it being a busy weekend. When Patrick arrived, he was able to pry the rest of the cartrige out and replace it without any problems. I am very grateful for their quick service time and expertise!
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Great service! Good prices! Miguel and Alex were super friendly and professional. We had a toilet replaced and a water filtration installed. Will definitely recommend and call back if needed.
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Matt and Jack just completed their second job for us. They replaced a cartridge on our bathroom sink and did a toilet tank rebuild. Both jobs were completed professionally and very fast. There have been zero problems with the work, which was of the highest caliber. In addition, both guys are friendly and easy to work with. The costs were very reasonable and lower than I found elsewhere. I can’t say enough about how good this team and company are. I will definitely call them again for future work.
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I had an issue with my sink that is connected underneath my cabinet. The bracket fell and epoxy wore off. Ken showed up and was very professional, knowledgeable and honest. I would definitely recommend him to anyone that needs work done. He is my go to guy!!! If I could give 10 stars I would!!!!
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I always use Benjamin Franklin plumbing for all my plumbing needs. They have always been quick to respond and find my issue as well as resolving the problem. They work to find the best fix at the best price possible. They respect my home and never leave a trace that they have been here except perfectly working plumbing! I recommend them to anyone who asks me who to call for plumbing help.
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Cory was great to work with. He had good ideas and was successful at solving the problem. I am grateful he was available so quickly. He cleaned up the area when finished. He was professional and very efficient. I'm glad we called Benjamin Franklin!
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Lisa was so kind and thorough. She showed me the damage that the flood had done to our hot water heater and was back the next day, for a quick install. She even helped us with a referral for some other work we needed. It is heartwarming to get compassion and help during such a stressful time. Thank you Lisa!! Clean job, well done!
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I called Benjamin Franklin Plumbing in Arlington, Texas on a recent evening when I saw my bar sink almost full of clean water and I had not used the faucet that day. Called, got a live person to answer my call, got an appointment for 8-9 am the next morning and not only was their plumber Andrews Hays on time--he was 15 minutes early (7:45 a.m.) He diagnosed the cause and solved the problem within an hour. He is friendly, polite, professional, and does good work. I recommend Andrew at Benjamin Franklin Plumbing in Arlington.
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Adam gave a very thorough explanation of the different options available to us when replacing our water heater tank. He suggested changing to a tankless heater for better efficiency and performance. He was on time and gave us the estimates via email, also in a timely manner. He gave us several options that we are going to consider.
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We were very pleased with how fast Cree was able to come out and check the issue with our water heater. After discussing a few options we stayed with a like for like swap of our 40gal water heater. Abel was sent out to do all the work and he was so nice and efficient. Even eased our minds about a leak we thought we had on the recent DIY repair of our filter so we didn't have to completely start that project again! Got us all up to current code, passed inspection and we're enjoying hot water again! Thank you so much.
