Named Forbes' Top Ranked Plumbing Company of 2024!
Waunakee, famously "the only Waunakee in the world", is a fast-growing village just north of Madison, known for its excellent schools, family neighborhoods, and a steady wave of new construction. Benjamin Franklin Plumbing® of West Madison is the on-time team this thriving community counts on.
On time, every time, if there's any delay, it's you we pay.
Every Waunakee home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Waunakee draws its water from municipal wells tapping the region's hard groundwater, so water softeners and iron filtration are frequently requested to protect water heaters, fixtures, and appliances from scale. With much of Waunakee built recently, many homes have modern plumbing and tankless or high-efficiency water heaters, but new doesn't mean maintenance-free, and the hard water still calls for softening.
Like all of Dane County, Waunakee's deep-freeze winters make frozen-pipe protection important, and its full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains. The village's continued growth keeps new-home plumbing, softeners, and water heaters in demand, while rural-edge properties toward Westport and the countryside may rely on private wells.
The neighborhoods around downtown Waunakee and Village Center · The Kilkenny Farms and Westbridge communities · New subdivisions along Highway 19 and Highway 113 · Rural-edge properties toward Westport · And the homes across Waunakee
Waunakee's wave of newer homes plays to our strengths, softeners for the hard water, sump pumps and frozen-pipe protection for the season, water heater and tankless service, and well service for rural-edge properties. Our stocked trucks resolve most calls on the first visit, on time and with up-front pricing.
Even newer Waunakee homes benefit from a seasonal routine: before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. Flush the water heater (or descale a tankless unit) yearly for the hard water, and add a softener if scale is an issue.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Waunakee and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our West Madison-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Gerald Kroeger
Very pleased with the service we received today from this new business! Called and Logan arrived within an hour to convert furnace from nature gas to propane. Very pleasant, completed work in an appropriate time frame at a very reasonable price. Will definitely be comfortable using this company again.
Just Leaffarm
Exceptional service, fixed a problem other companies could not fix for years. Extremely knowledgeable and very happy with the service. Would recommend 1000% 👍👍👍👍👍👍👍👍
Nick Leitner
Hugo was fantastic! Very knowledgeable and was super helpful!
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Kersten Scanlon
I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.
Daniel Moise
I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.
Eric R
I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊
Even newer homes develop worn fixtures and benefit from a softener for the hard water, and every home here needs frozen-pipe protection and a reliable sump pump. Early attention prevents bigger problems.
Often, yes. The village's well water is hard; a softener and iron filtration protect your plumbing and improve water quality. We test and size it.
A sump pump with battery backup, good drainage, and a backwater valve are the key defenses against snowmelt and spring rains. We assess and install.
Yes. Some rural-edge properties are on private wells; we service well pumps, pressure tanks, and treatment.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.