Wilkes County runs from the Yadkin River foothills around Wilkesboro and North Wilkesboro up into the Blue Ridge Mountains,a storied county of moonshine and stock-car history, farm and orchard country, small towns, and mountain properties climbing toward Stone Mountain and the Blue Ridge Parkway. From the river towns to the ridgetops, Benjamin Franklin Plumbing® of Hickory serves it all.
On time, every time, if we're not on time, we pay you $5 a minute, up to $300. We're your foothills-and-mountains plumbing team, rated 4.7 stars.
Every Wilkes County home has access to our full range of plumbing services. The menu is the same across our entire foothills service area, and each service links to the brand page with full details:
Around-the-clock emergency service dispatched for Wilkes County homeowners facing burst pipes, sewer backups, water heater failures, and no-water well problems,day or night, weekends and holidays.
Water softeners, filtration, and treatment for the hard water that's prevalent across the Catawba Valley and foothills,plus the iron, sulfur odor, acidity (low pH), sediment, and radon common in the region's crystalline-bedrock wells. A water test shows exactly what your home needs.
Pipe repair and whole-home repiping,the area's older furniture-town and mill homes often have aging galvanized, polybutylene, and corroded copper worth replacing, and acidic well water speeds corrosion, so we repipe, plus water service line and leaking pipe repair, including burst and frozen-pipe repair in winter.
Water heater repair, replacement, and installation, including tankless systems,cold foothills incoming water and hard-water scale work heaters hard, so flushing, replacement, and tankless upgrades are popular.
Sump pump installation and repair, plus crawlspace and basement drainage,foothills homes sit on crawlspaces and hillside basements where groundwater, seepage, and heavy rain collect, so a working sump system and dry crawlspace matter.
Well and water pump service and pressure tanks for the many rural homes across Wilkes, Alexander, Caldwell, Lincoln, and Catawba counties on private wells, paired with the well-water treatment those homes need.
Drain cleaning and hydro jetting with camera inspection,clearing grease, sediment, and the tree roots that invade sewer and septic lines under the region's mature hardwoods.
Sewer line repair and replacement and trenchless sewers,restoring aging sewer laterals and clearing root intrusions, often without digging up the whole yard.
Leak detection and slab leak repair,for the slab-on-grade and ranch homes in the mix here, plus pool leak detection,pinpointing hidden leaks before they cause damage.
Gas line installation and repair for water heaters, ranges, fireplaces, generators, and grills, plus boiler repair and installation for the older and mountain homes that use hydronic heat.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing, pool pumps, and frost-proof hose bibs.
Commercial plumbing service for the furniture makers, shops, restaurants, offices, and businesses across the Catawba Valley and foothills.
Wilkes County's mountain-and-foothills range shapes its plumbing. Most homes outside the towns are on private wells and septic systems,so well-pump and pressure-tank service, well-water treatment for the hardness, iron, acidity, and sediment common in the crystalline bedrock, and septic-aware drain and sewer service are core, everyday needs. Its higher, colder elevations make frozen and burst pipes a serious winter concern, and its older river-town and farm homes may have aging galvanized, polybutylene, or corroded copper pipe worth repiping. Homes sit on crawlspaces, hillside basements, and cabins on piers, where crawlspace moisture, sump pumps, and freeze protection matter.
Wilkes County homes are built on crawlspaces, hillside and walk-out basements, and raised cabins,as the foothills and mountains make standard, not the full basements of the north nor the slabs of the coast. Winters are cold, and colder still at elevation, bringing burst and frozen pipes, and mountain and second-home properties benefit from winterizing.
Wilkes County's town, farm, and mountain homes get our full range,well-pump service and well-water treatment, septic-aware drain and sewer work, repiping, sump pumps and crawlspace water, water heater service, frozen-pipe service and cabin winterizing, and boilers on mountain homes,all from a stocked truck that finishes most jobs in one trip, which matters in the mountains.
we're the punctual plumbers,if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300, backed by our satisfaction guarantee. See our guarantees.
Foothills homeowners rate us 4.7 stars, praising plumbers who explain the work, teach as they go, protect the home, and clean up,like the crews our reviewers name by name.
independently owned and operated, with the tools and resources of a national brand named Forbes' Top Ranked Plumbing Company of 2024,the best of both worlds.
our technicians explain the problem and give a detailed estimate before any work begins,no hidden fees, and financing is available.
our Club Membership adds member benefits and priority service,handy for keeping foothills plumbing, wells, and water treatment maintained year-round.
from hard water and crystalline-bedrock wells to crawlspace repiping in old furniture-town homes, from sump pumps to frozen pipes, we know the plumbing challenges of the foothills.
fully licensed and insured, with plumbers answering the phone around the clock,vital when a pipe bursts, a well quits, or a water heater fails.
Wilkes County plumbing follows the mountain calendar. Service the well pump, pressure tank, and treatment and test the water; service the septic; before the hard mountain winter, insulate exposed pipes well and winterize cabins and second homes; and flush the water heater against scale.
Call Benjamin Franklin Plumbing® of Hickory at (803) 766-4164 anytime, day or night, or book your appointment online. Meet the Catawba Valley team behind every visit. We proudly serve Wilkes County and communities across the foothills,on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Hickory-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Most homes outside the towns are. We service well pumps and pressure tanks, treat well water for hardness, iron, and acidity, and provide septic-aware drain and sewer service.
Yes, Wilkes County gets cold, and colder still at elevation. Frozen and burst pipes are a serious winter risk. We repair them 24/7 and help prevent them with insulation and winterizing.
Yes. We winterize and reopen cabins and mountain second homes, protecting the plumbing while you're away.
Yes. We serve Wilkes County from the river towns to the ridgetops with stocked trucks so we can finish most jobs in one visit.
Yes,our plumbers answer around the clock, every day, backed by our On-Time and satisfaction guarantees.
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