Named Forbes' Top Ranked Plumbing Company of 2024!
Middleton, the "Good Neighbor City" just west of Madison, is a thriving, award-winning suburb of established neighborhoods, new subdivisions, a lively downtown, and a strong business base. Benjamin Franklin Plumbing® of West Madison is the on-time team Middleton families and businesses count on through every Wisconsin season.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if there's any delay, it's you we pay, $5 a minute up to $300.
Every Middleton home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Middleton's water comes from the city's deep municipal wells, drawing the hard, mineral-rich groundwater common across Dane County, so water softeners and iron filtration are among the most valuable upgrades a homeowner can make, sparing water heaters and fixtures from scale. The bigger seasonal challenge is winter: south-central Wisconsin's deep freezes make frozen and burst pipes a real risk, so insulation, frost-proof fixtures, and fast thaw-and-repair service matter from late fall into spring.
Like nearly every home here, Middleton houses have full basements, and snowmelt and spring rains make sump pumps, ideally with battery backup, essential against flooding. The city's housing ranges from established mid-century neighborhoods, where aging galvanized pipe may warrant repiping, to fast-growing new subdivisions with tankless water heaters and modern fixtures, and its mature trees can send roots into older sewer laterals. Middleton's downtown and business parks also rely on commercial plumbing.
The downtown and Greenway Station areas · Neighborhoods near Lake Mendota and Pheasant Branch · The Misty Valley and Middleton Hills communities · The areas toward West Madison and Cross Plains · And the homes and businesses across Middleton
As a hometown team, we know Middleton's neighborhoods, water, and winters, softeners for the hard water, sump pumps and frozen-pipe protection for the season, repiping for older homes, and water heaters and fixtures throughout, plus commercial plumbing for the business corridors. Our stocked trucks resolve most calls on the first visit.
Middleton plumbing follows the Wisconsin calendar. Before the first hard freeze, disconnect hoses, insulate exposed pipes, and protect frost-prone fixtures; test your sump pump and its backup ahead of spring snowmelt and rains. Flush the water heater yearly for the hard water, and have older sewer lines checked for roots in the growing season.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Middleton and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our West Madison-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Royce Cox
I had the pleasure of working with the management team here at Benjamin Franklin Plumming! Andrew and Chip put there customers needs first. I would give them a call for my plumming needs any time.
Ray Gruezke
Fast and reasonably priced
Nathan calder
Aaren was very communicative about everything he was going to do. Resolved our issues and very timely. He was also a very polite young man and I appreciated him being very honest dealing and spoke with me about some possible future plumbing work I would like he and his company to do for us. 10/10 would recommend.
Belinda Mora
Benjamin Franklin Plumbing of Savannah Metro recently completed the plumbing work for our bathroom remodel, and we were very pleased with the results. They re-piped the bathroom efficiently, kept us informed throughout the process, and delivered quality workmanship. The team was professional, respectful of our home, and made the entire process stress-free. We would gladly recommend them to anyone looking for reliable plumbing services.
Insulate exposed pipes, seal drafts near plumbing, disconnect hoses, and let a faucet drip in extreme cold. We also install heat trace and frost-proof fixtures, and repair burst pipes fast if a freeze gets ahead of you.
Yes. Middleton's well water is hard and mineral-rich; a softener and iron filtration protect your water heater, fixtures, and appliances and improve how your water feels. We test and size it.
In Wisconsin, yes. Power often fails during the very storms that flood basements, so a battery backup keeps your sump running. We install and service both.
Yes. Middleton's downtown, Greenway Station, and business parks rely on commercial plumbing, and we provide it with 24/7 emergency response.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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