Named Forbes' Top Ranked Plumbing Company of 2024!
Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.
At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.
Hickory homeowners and businesses trust us for a reason. We stand out because:
On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.
Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.
At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:
Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!
Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!
Learn more about our Hickory-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kristen Hightower
Israel and team did a great, thorough job; always respectful and thorough. We’ve worked with this company for many years and have never had anything but a wonderful experience.
Tiffany Savage
5-Star Review for Arnaldo with Benjamin Franklin Plumbing I cannot recommend Arnaldo enough! He was an absolute lifesaver when we had a plumbing emergency at our Orlando-area home. From the moment he arrived, Arnaldo was professional, courteous, and incredibly knowledgeable. He explained everything clearly, walked us through the issue step-by-step, and provided honest options without any pressure or upselling. Arnaldo worked efficiently, cleaned up after himself perfectly, and went the extra mile to make sure the job was done right the first time. His attention to detail and friendly demeanor turned what could have been a stressful situation into a positive experience. We felt completely confident in his work and truly appreciated his expertise. Benjamin Franklin Plumbing hit it out of the park with Arnaldo — prompt, reliable service from a true pro. If you need plumbing work done right, call them and ask for Arnaldo. We’ll definitely be using him again for any future needs and recommending him to family and friends. Thank you, Arnaldo! 🇺🇸 —Tiffany Losee, Winter Haven/Orlando, FL
THOMAS HARTZOG
Ben was terrific! He replaced the well pump, the water heater and expansion tank in one day and described everything in detail. I was so impressed that I've asked him to come back and do a couple of other plumbing issues I have. I've signed up on the membership program and look forward to working with him in the future. Outstanding job!! Thanks Ben! Tom
Daniel Nebel
Casey did a fantastic job working on my home. Instead of assuming a worse case scenario he did his best each time starting with the easiest solution. He finally got the line cleared. Also he recommended a long term solution but was not insisting or pushing for it to be done, just a recommendation.
Jerlene Slaughter
Richard was great and very professional he explained everything that he found and we went over options. He completed the job cleaned up after himself. I have other work that I will be having done and I hope I get him as my technician. Highly Recommend
Jerlene Slaughter
Richard was great and very professional he explained everything that he found and we went over options. He completed the job cleaned up after himself. I have other work that I will be having done and I hope I get him as my technician. Highly Recommend
keith tobler
Josh was amazing. He walked me though everything to make sure I was comfortable with the options of service. He did an amazing clean and professional install of our water heater. He was kind, professional and very helpful. Ben Franklin is lucky to have Josh. We will be requesting him specifically for our next service. Thank you Josh!
Tiffany Tolliver
I can’t recommend this company enough. They came out extremely fast, and repaired my water heater the same day. If I ever need plumbing done again, I absolutely will call them again. I highly recommend Benjamin Franklin Plumbing.
M Wlms
Todd was extremely professional. He took the time to help me understand what the issues were along with the options for repair. I was completely comfortable with him and appreciative of the time that he took to help me understand what I needed to know about my drain issues. I would definitely recommend him
Brian Bell
Seth was very good. He accomplished the work quickly and efficiently and helped us solve our plumbing problems. I wouldn’t hesitate to recommend him to anyone wth the same difficulties. Seth was definitely the hero of today!
To keep your water heater running smoothly in Morganton, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Morganton home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Morganton to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Morganton, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Morganton home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Morganton often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Morganton, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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