Benjamin Franklin Plumbing® of Hickory - Plumbing Services Built on Trust and Dependability

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4.82 (120393 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.

At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.

What Sets Us Apart?

Hickory homeowners and businesses trust us for a reason. We stand out because:

On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.

Your Trusted Plumber in Morganton

Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.

Our Services

At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:

Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!

Contact Us Today!

Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!

Learn more about our Hickory-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (120393 reviews)

Eleanor Gwyn-Jones

Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.

Susan Oakes

We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.

Patty

Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!

Frederick Gruezke

Prompt, efficient, and effective,.Would definitely recommend

Ray Gruezke

Fast and reasonably priced

Brad Gruezke

Prompt and nice

Sarah Rhoades

Wonderful experience with this company. They responded incredibly quickly to our emergency situation and were able to address the issue right away, which helped minimize disruption to our business. Their communication throughout the entire process was phenomenal. The team did a great job, and we truly appreciate their prompt service and dedication. Highly recommend!

Buffalo Girl

All very nice people! They got me in the next day for a consultation and after giving the green light to fix my issues, the plumber was scheduled to come out same day. Benjamin was the consultant and he couldn’t have been nicer and explained everything to me. Especially for not being from here, but from Texas, I didn’t know a lot about how things are done differently bc of true winters. Vince and his partner did a Fantastic job rerouting my water line

Video Game Expos

Exceptional work!! I am thoroughly impressed with the level of professionalism and expertise demonstrated by Benjamin Franklin Plumbing. My Walk-In tub was installed in just 3 days! The tub leveling and faucets/dual drain installations were done expediently and accurately. I am very satisfied by the results. Having worked with several plumbing companies before, I can honestly say that the commitment to quality and customer satisfaction by Benjamin Franklin is second to none, from the initial consultation to the completion of the project. Highly recommended!!

Matt Volks

Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10

Plumbing FAQs

What routine maintenance should I be doing for my Morganton water heater?

To keep your water heater running smoothly in Morganton, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Morganton plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Morganton home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Morganton to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Morganton?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Morganton property?

For most homes in Morganton, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Morganton?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Morganton home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Morganton home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Morganton homes?

Older homes in Morganton often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Morganton?

To get your plumbing ready for winter in Morganton, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Morganton?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.