Named Forbes' Top Ranked Plumbing Company of 2024!
Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.
At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.
Hickory homeowners and businesses trust us for a reason. We stand out because:
On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.
Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.
At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:
Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!
Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nick Ruocco
Dustin and the Company were absolutely great! First, they don’t charge for a quote. I called another company and they wanted to charge me $99 just to give me a quote. Dustin worked on our challenging and unique job and did a great job. Thank you!
Ebb And Flow
I had an outstanding experience with Benjamin Franklin Plumbing, thanks to their agent Paul. From the moment he arrived, Paul demonstrated a high level of professionalism and deep knowledge. What truly stood out was how clearly he communicated every step of the process—he took the time to set expectations upfront, leaving no room for confusion or surprises. Their service was prompt, efficient, and the issue was resolved quickly and thoroughly. It’s rare to find such transparency and expertise combined. I highly recommend Benjamin Franklin Plumbing, and especially Paul, for anyone in need of reliable and top-notch plumbing service.
Khyle Jones
Sean was efficient professional, informative and considerate when working in our home. Would highly recommend him and Benjamin Franklin. We have used them for a decade for all our plumbing needs, large project or smaller installs.
pamela m
Dusty , who works for the Ben Franklin plumbing has been working with me for years. They replace my water filters system every year. I have no complaints and always nice to see them at my door!
Patricia Wesolowski
Everyone from Tim in the office to Shane who was our installer/plumber were so fantastic. They were flexible with my schedule, explained everything in detail and just overall A+ service. Highly recommend! You DEFINITELY get what you pay for!
Cynthia Thompson
Mr. Lonnie was very professional and knowledgeable. Explained everything thing to me, from what service he performed to my warranty. I like he gave me prices up front, there was no surprises. I will ask for him again if I have any problems in the future. Great young man, may God continue to bless him and his family.🙏
Susan Fields
Incredibly pleased with Benjamin Franklin Plumbing across the board… From the initial call to the quote in that same telephone call to service same day for a leaking water heater. Holy cow! Cannot recommend this company enough! Customer service is outstanding, crew doing the install were professional, polite, and neat … could not tell. They had been there when they left and took away the old unit.
Mary Booth Amato
Luke was amazing. Did a great job for a fair price and even inspected more problems while he was here. Also spent time explaining and offering advice to preempt future problems. Highly recommend!
Jeremy Box
Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!
Judy M
Chris did a great job replacing our water softener. The whole process was very easy and quick. Arrived at 11:10 and total install was completed at 1:30. This included a trip to pick up the water softener and parts. We joined the yearly program and had our water heater flushed as well. Everything was hauled away and left very neat. Brett gave a after install walk thru Very pleased to have this fixed in less than 24 hours from scheduling to completion .