Named Forbes' Top Ranked Plumbing Company of 2024!
Located in the foothills of the Blue Ridge Mountains, Morganton, NC, is known for its rich history, scenic beauty, and strong sense of community. At Benjamin Franklin Plumbing® of Hickory, we proudly serve Morganton residents with reliable and professional plumbing services. Whether you're enjoying a day at Catawba Meadows Park or visiting the historic Morganton Courthouse, we understand the importance of having dependable plumbing systems in your home. Our team is locally based and familiar with Morganton homeowners' unique needs, allowing us to provide personalized service that you can trust.
At Benjamin Franklin Plumbing® of Hickory, trust and dependability are the foundations of our business. Inviting a plumber into your home requires confidence, so we prioritize customer satisfaction above all else. Our highly trained technicians arrive on time, respect your home, and provide transparent, upfront pricing before work begins. We don’t just fix your plumbing problems—we build long-term relationships through consistent, reliable service. From our 24/7 emergency availability to our U-Win Guarantee, every interaction is designed to ensure your peace of mind. When you choose us, you’re not just getting a plumbing service but a partner you can count on for years.
Hickory homeowners and businesses trust us for a reason. We stand out because:
On-Time Guarantee: “If there’s any delay, it’s you we pay!™” We value your time, which is why punctuality is one of our promises.
Experienced & Certified Plumbers: Our team consists of licensed professionals trained in the latest plumbing technologies.
U-Win Guarantee™: Our service is backed by this industry-leading guarantee, ensuring top-quality workmanship and peace of mind.
Transparent Pricing: You’ll know the cost of your service before we start any work—there are no hidden fees or surprises.
Local & Reliable: As members of the Morganton community, we are familiar with the specific plumbing challenges that homes in the area face, which allows us to provide more tailored solutions.
Our mission at Benjamin Franklin Plumbing® of Hickory, NC, is to build lasting customer relationships through exceptional service and reliability. That’s why we are dedicated to providing trustworthy services you can depend on. Our team is committed to ensuring your complete satisfaction with every job we undertake. When you choose us, you’re not just getting a plumber; you’re gaining a trusted partner dedicated to your comfort and peace of mind.
At Benjamin Franklin Plumbing® of Hickory, we offer a full range of plumbing services to meet all your needs, from routine maintenance and repairs to complex installations. Our plumbing services include:
Emergency Plumbing Services
Drain Cleaning
Water Heater Services
Leak Detection and Repair
Fixture Installation and Repair
Water Filtration Systems
And more!
Regarding your home’s plumbing, don’t settle for anything less than the best. Whether you're facing an emergency or need routine maintenance, our team at Benjamin Franklin Plumbing® of Hickory is ready to help. With our commitment to on-time service, transparent pricing, and dependable solutions, you can trust us to handle all your plumbing needs in Morganton, NC. Call us today to schedule an appointment and experience the difference between working with the punctual plumbers!
Learn more about our Hickory-based plumbing professionals.
Visit our local pageWhen you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brett Galley
Francisco and Joe did an amazing job. As a new home owner I was a bit overwhelmed with everything that needed to be done. Francisco went above and beyond for us. He was extremely knowledgeable and developed a plan that was right for us. Customer service 10 out of 10. Execution of fixing my issues 10 out of 10. Everything was great. Really appreciated Francisco helping me out. Would definitely recommend him and Ben Franklin to anyone else!
becky haines
Andrew was prompt and very knowledgeable! He described what he was doing each step of the process and cleaned up the mess afterward!
William Permer
Prompt, friendly, competent and efficient!
Linda Back
Casey is a very polite young man. He did a great job. Only got a 4 star because we have more work to do. We will be in touch.
Nancy Neal
Jade came out on July 3rd because our water heater was leaking. Very professional and informative. We decided we wanted to replace the water heater and get a water softener installed. Sent a text to him Thursday night saying we changed our mind about the water softener. Jade arrived on Saturday and we told him we changed our mind again. No frustration from Jade. Just okay I got you. Even though he had to run back to the shop to get a softener. He was great during the whole installation and kept us up to date on the progress. Highly recommend Northern Ben Franklin, especially Jade.
Paige Hartmann
Chris was amazing coming out to Siesta Key at 6:30pm on July 4th to unclog a unit that I manage! He was thorough, professional and clean! Very happy with the result.
Kenneth Norwood
WOW! If there ever comes the time that you need professional plumbing repairs or plumbing service of any type, I would enthusiastically endorse Benjamin Franklin Plumbing. I have found plumbing issues are always emergencies, very seldom routine, and each and everytime I call Benjamin Franklin Plumbing and a live dispatch professional picks up my call, completes a triage of my issue and schedules right then a professional plumber to race to my home for repairs. They have super talented plumbers and Paul and Noah responded to this call for assistance and were fantastic. They figured out what my issue was, actually had the parts required on their truck to do the job and immediately went to work and repaired my issue! They cleaned up their work area and were very respectful to my wife! Please consider Benjamin Franklin Plumbers, especially Paul and Noah anytime you need this professional service. 5 star all across the job! Thank you!
Adam Geller
Had an emergency over a holiday weekend, and no other company was available or even answered their phone. From the first person I spoke to on the phone, everyone communicated very clearly and attempted to help me out. Steve M.came out and was outstanding. He quickly assessed the issue and then got me up and running again. Steve was smart, explained everything he was doing, and was also just an all around funny and nice guy!
Jason Wilford
Our water heater went up on July 3rd, and Patrick was out there that afternoon to assess and give us a game plan. He came out again the Saturday the 5th to install a new electric heater to replace the old propane one. Very helpful, courteous, answered some other questions we had, as we just moved in 6 weeks ago. Prompt, knowledgeable And didn't try to sell you anything you didn't need. I'd recommend Patrick and this company to my friends and family if they come across a similar situation.
Bill Sowell
On a recommendation from our builder, we started using Benjamin Franklin Plumbing and couldn’t be happier. Matt Thrift just replaced our 18-year old tankless hot water heater and was prompt, courteous and professional. They kept us informed throughout the entire process.