Danbury is the largest city in western Connecticut and the heart of the greater Danbury area, the historic "Hat City" on the New York border, home to Western Connecticut State University, the Danbury Fair Mall, and a diverse mix of historic downtown neighborhoods, mid-century suburbs, condos, and the corporate corridor along I-84. It's the home base for Benjamin Franklin Plumbing® of Danbury, your locally based, on-time team.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if there's any delay, it's you we pay, $5 a minute up to $300.
Every Danbury home has access to our full range of plumbing services. The menu is the same across our entire greater Danbury service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Danbury homeowners facing burst or frozen pipes, well-pump failures, sewer or septic backups, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water heater repair, replacement, and installation, including tankless systems sized to your home.
Well pump repair and replacement and pressure-tank service for the many bedrock-well homes in outer Danbury.
Water softeners, filtration, and treatment for hardness, iron, and manganese, plus the arsenic, uranium, and radon that Connecticut bedrock wells can carry, and neutralizers for acidic, low-pH water.
Sewer line repair and replacement and trenchless options, plus drain and waste-line work tailored to the area's many septic-connected homes.
Pipe repair and whole-home repiping for aging galvanized and corroded systems, plus frozen-pipe repair through cold New England winters.
Water service line repair and replacement, locate and replace aging and lead service lines, a focus of current federal lead-pipe rules.
Non-destructive leak detection for hidden, slab, and pool leaks, found before we cut into anything.
Sump pump installation and repair, including battery backups, to keep New England basements dry through snowmelt, storms, and high-water-table conditions near the lakes and rivers.
Outdoor plumbing service for hose bibs, irrigation, and pool lines, plus seasonal winterizing for Candlewood Lake and other seasonal homes.
Faucets, toilets, showers, sinks, and garbage disposals repaired and installed.
Commercial plumbing service for the Danbury area's businesses, restaurants, retail, offices, and multi-family properties.
Danbury's water comes largely from the City of Danbury Water Department, which draws on a network of reservoirs, including Margerie, West Lake, Padanaram, and Kohanza, and a well field, treated at the city's own plants. Parts of the area are served by Aquarion Water Company, while many homes in outer Danbury rely on private bedrock wells, which can carry hardness, iron, manganese, and the naturally occurring arsenic, uranium, and radon found in Connecticut's crystalline bedrock. For those homes, testing and the right treatment matter.
Danbury's housing is the most varied in the area: the historic Hat City neighborhoods have older homes that may carry galvanized, cast-iron, or lead-era plumbing, candidates for repiping and lead service line replacement, alongside mid-century and newer suburbs, condos, and apartments. New England winters bring hard freezes and frozen-pipe risk, full basements near the Still River and area wetlands benefit from sump pumps, and the city's mall, downtown, university, and corporate corridor rely on dependable commercial plumbing.
As the hometown team, we know Danbury's neighborhoods, its varied housing, and its water, and our trucks are a familiar sight across the city. We stock them to handle the water heaters, repipes, drain work, sump pumps, and well and treatment service Danbury homes actually need, resolving most visits in a single trip, and we serve the city's many businesses too.
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises.
we stand behind our materials, labor, and craftsmanship.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a frozen pipe, a well-pump failure, or a septic backup.
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
based right here in Danbury and serving Danbury, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Club membership with annual safety inspections, leak checks, water heater, well, and treatment tune-ups, priority service, and discounts.
Danbury comfort is a true four-season effort. Before winter, insulate exposed pipes and protect any well houses against hard freezes, a frozen pipe is one of our most common cold-weather calls. Before the wet spring, test your sump pump and battery backup. Flush your water heater yearly, and if you're on a well, test your water and keep your treatment maintained.
Call Benjamin Franklin Plumbing® of Danbury at (475) 422-5230 anytime, day or night, or book your appointment online. Meet the Danbury team behind every visit. We proudly serve Danbury and the surrounding greater Danbury area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Danbury-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Most of the city is served by the City of Danbury Water Department from its reservoirs and well field; parts of the area are on Aquarion; and outer-Danbury homes are often on private wells. We work with all of them, including well-water testing and treatment.
Possibly. Older Hat City homes may have galvanized, cast-iron, or lead-era pipe and service lines. If you see rusty water, low pressure, or repeated leaks, we inspect and recommend repiping or water-line replacement honestly.
Yes. Connecticut bedrock wells can carry hardness, iron, manganese, arsenic, uranium, and radon, and the water is often acidic. After a water test, we install the right filtration, neutralizer, or softener.
Yes. As the area's largest city, Danbury has a mall, downtown, university, and corporate corridor, and we provide commercial plumbing with 24/7 emergency response.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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