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Coal Mountain is a community in north Forsyth County, Georgia — one of the recognized named localities in the county that sits further north along the GA-400 corridor toward Dawsonville and the Lake Lanier shoreline. The area has seen steady residential growth as Forsyth County’s population has expanded, with a mix of newer subdivision development and older established properties on larger lots. Benjamin Franklin Plumbing® of Alpharetta serves Coal Mountain as part of our Forsyth County territory, bringing the same licensed, background-checked technicians and flat-rate pricing that serve our Alpharetta and Cumming customers.
Coal Mountain homes span a range of construction vintages. Older properties on larger parcels along established Forsyth County roads may have plumbing systems with multiple generations of partial replacement, and in some cases older well-to-municipal conversion service lines that are worth assessing. Newer subdivision homes built in the 2000s and 2010s are entering the stage where water heaters installed during original construction are reaching the end of their expected service life.
Water heaters in Coal Mountain homes are often a deferred maintenance item. The 10-to-12-year expected service life means many homes in the area are on second or even third generation units. Annual flushing to remove sediment from the tank floor extends service life and resolves the popping and rumbling sounds that indicate buildup on the heating element. For tankless units, annual descaling is manufacturer-required maintenance that should not be skipped. We are a Navien NSS certified installer and offer a 10-year parts and labor warranty on Navien tankless installations.
Water service lines on larger Coal Mountain properties — particularly older parcels that were formerly served by private wells — can be a source of slow, undetected leaks that show up first as unexplained water bill increases or wet patches in the yard. The private service line from the county meter to the home is the homeowner’s responsibility, and long rural service lines have more exposure to soil movement and more potential failure points than typical suburban lines. Directional boring allows us to replace the line underground without open trenching, minimizing disruption to driveways and established landscaping.
Drain cleaning is a routine service throughout Coal Mountain, particularly in older properties with cast iron or clay drain lines that have accumulated grease, scale, or root intrusion over decades. Camera inspection of the main drain line is the most accurate diagnostic tool before any drain repair or replacement is recommended.
The Forsyth County water supply from Lake Lanier is relatively soft, meaning hard water scale is not the dominant plumbing concern here. Water service line condition is worth attention for older properties, particularly those that were formerly on well water and transitioned to county service. The private service line from the meter to the home is the homeowner’s responsibility, and lines that are decades old on larger rural-to-suburban lots can develop leaks that are difficult to detect before they produce visible yard saturation.
Benjamin Franklin Plumbing® of Alpharetta serves Coal Mountain and surrounding communities throughout north Forsyth County and Cumming. Available 24/7 — call (678) 833-2754 or book online. Licensed, background-checked, and drug-tested technicians. If we’re ever late, we pay you $5 for every minute — up to $300.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Andrew Anselmo
Tech were prompt and had the repair done in no time. Very professional and thorough. Explained every option and listened to my questions and concerns. Highly recommend
Sanders Poe
AJ was awesome and professional! He made sure the job was done perfectly
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
Gail Irwin
Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!
Brian Doherty
Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!
E G
Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.
Krystyne Bryan
Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!
Holly Morris
Sean was very courteous and professional when he came to our home. He was very thorough in checking and looking at all possibilities on what could be causing our leak. I really appreciated his time and expertise. Would highly recommend!
Yes. Coal Mountain is within our Forsyth County service area and we dispatch from our Alpharetta location. We are fully licensed and insured in Forsyth County and can handle all residential plumbing work including permits and inspections. Call (678) 833-2754 for same-day service in most cases.
Yes — the private water service line from the county meter to your home is one of the first things worth assessing after a well-to-county transition. Older properties sometimes have the original well supply line repurposed as the service line, which may not be rated for continuous municipal water pressure. The meter box location and the line material, depth, and condition are all worth verifying. We can inspect the line visually and pressure-test the system to confirm everything is performing as it should.
Coal Mountain receives water from the Forsyth County Department of Water and Sewer, which draws primarily from Lake Lanier. The water is relatively soft and safe to drink. The most relevant treatment options are a point-of-use reverse osmosis system for drinking water — which removes disinfection byproducts and the trace PFAS compounds detected in Forsyth County’s 2024 water quality data at levels below EPA limits — and a whole-home carbon filter for taste and chlorine concerns. We are a Brita PRO authorized dealer and install and service both types of systems.
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