Named Forbes' Top Ranked Plumbing Company of 2024!
Fitchburg is a diverse, growing city just south of Madison, a mix of newer suburban subdivisions, established neighborhoods, biotech and business parks, and rural farmland on its southern edges. That blend gives Fitchburg a varied plumbing profile, and Benjamin Franklin Plumbing® of West Madison serves all of it on time, every time.
On time, every time, if there's any delay, it's you we pay.
Every Fitchburg home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Fitchburg spans both municipal-water neighborhoods and rural properties on private wells, so we work across both, and either way, the area's hard groundwater and common iron make water softeners and filtration a frequent need. The city's full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains, and south-central Wisconsin's deep-freeze winters make frozen-pipe protection important across the board.
Fitchburg's housing ranges from newer subdivisions with tankless water heaters and modern fixtures to established neighborhoods where aging pipe may warrant repiping, while its rural south relies on wells and septic. Mature trees can send roots into older sewer lines, and the city's biotech and business parks rely on commercial plumbing.
The neighborhoods along Fish Hatchery Road and McKee Road · The Seminole Forest and Jamestown communities · Biotech and business parks near the Beltline · Rural acreage toward the southern edge · And the homes across Fitchburg
Fitchburg's mix of new subdivisions, established neighborhoods, and rural acreage plays to our strengths, softeners and sump pumps for the suburbs, frozen-pipe protection for the season, well service for the country properties, and commercial plumbing for the business parks. Our stocked trucks resolve most calls on the first visit.
Fitchburg's seasons set the schedule. Before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. If you're on a well, keep treatment and the pressure tank maintained; flush the water heater yearly for the hard water.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Fitchburg and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our West Madison-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Amber Mellars
Family of 5 with three daughters, so our water gets a serious workout 😂. We had Benjamin Franklin Plumbing of Intown Atlanta come out to look at our home and help us understand where we could make things more efficient. They gave us some really useful advice, especially around improving our water quality and a few things we’d never even thought about. Friendly, knowledgeable and zero pressure. Really glad we found these guys. We’ll definitely be using them when we’re ready to make some upgrades!
Robert Friedman
We had an amazing experience with Benjamin Franklin Plumbing! We had a bit of an emergency (I'll spare details, was gross) and needed someone out quick to resolve. They came same day and were able to determine pipework hadn't been connected properly during recent work we had done. I'm really glad we found them! Local team, quick to respond, and took great care in our home. Would definitely recommend them!
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Kelly Harter
Tyler was helpful, courteous, and efficient. He explained the process in terms we could easily understand and worked with us to find the most convenient time to return to complete the job. We would definitely feel comfortable having him work for us again.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
Gail Irwin
Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!
Brian Doherty
Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!
E G
Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.
Krystyne Bryan
Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!
Fitchburg has both, municipal-water neighborhoods and rural properties on private wells. We service both, including well pumps, pressure tanks, and treatment for hard or iron-bearing water.
Often, yes. The water here is hard and can carry iron; a softener and filtration protect your plumbing and improve quality. We test and size it.
A sump pump with battery backup, good drainage, and a backwater valve guard against snowmelt and spring rains. We assess and install.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.