Named Forbes' Top Ranked Plumbing Company of 2024!
Fitchburg is a diverse, growing city just south of Madison, a mix of newer suburban subdivisions, established neighborhoods, biotech and business parks, and rural farmland on its southern edges. That blend gives Fitchburg a varied plumbing profile, and Benjamin Franklin Plumbing® of West Madison serves all of it on time, every time.
On time, every time, if there's any delay, it's you we pay.
Every Fitchburg home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Fitchburg spans both municipal-water neighborhoods and rural properties on private wells, so we work across both, and either way, the area's hard groundwater and common iron make water softeners and filtration a frequent need. The city's full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains, and south-central Wisconsin's deep-freeze winters make frozen-pipe protection important across the board.
Fitchburg's housing ranges from newer subdivisions with tankless water heaters and modern fixtures to established neighborhoods where aging pipe may warrant repiping, while its rural south relies on wells and septic. Mature trees can send roots into older sewer lines, and the city's biotech and business parks rely on commercial plumbing.
The neighborhoods along Fish Hatchery Road and McKee Road · The Seminole Forest and Jamestown communities · Biotech and business parks near the Beltline · Rural acreage toward the southern edge · And the homes across Fitchburg
Fitchburg's mix of new subdivisions, established neighborhoods, and rural acreage plays to our strengths, softeners and sump pumps for the suburbs, frozen-pipe protection for the season, well service for the country properties, and commercial plumbing for the business parks. Our stocked trucks resolve most calls on the first visit.
Fitchburg's seasons set the schedule. Before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. If you're on a well, keep treatment and the pressure tank maintained; flush the water heater yearly for the hard water.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Fitchburg and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our West Madison-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Royce Cox
I had the pleasure of working with the management team here at Benjamin Franklin Plumming! Andrew and Chip put there customers needs first. I would give them a call for my plumming needs any time.
Ray Gruezke
Fast and reasonably priced
Nathan calder
Aaren was very communicative about everything he was going to do. Resolved our issues and very timely. He was also a very polite young man and I appreciated him being very honest dealing and spoke with me about some possible future plumbing work I would like he and his company to do for us. 10/10 would recommend.
Belinda Mora
Benjamin Franklin Plumbing of Savannah Metro recently completed the plumbing work for our bathroom remodel, and we were very pleased with the results. They re-piped the bathroom efficiently, kept us informed throughout the process, and delivered quality workmanship. The team was professional, respectful of our home, and made the entire process stress-free. We would gladly recommend them to anyone looking for reliable plumbing services.
Fitchburg has both, municipal-water neighborhoods and rural properties on private wells. We service both, including well pumps, pressure tanks, and treatment for hard or iron-bearing water.
Often, yes. The water here is hard and can carry iron; a softener and filtration protect your plumbing and improve quality. We test and size it.
A sump pump with battery backup, good drainage, and a backwater valve guard against snowmelt and spring rains. We assess and install.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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