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Delaware is home base for us. The city has been the county seat since 1808, and its downtown along Sandusky Street is still the center of things, with Ohio Wesleyan University a few blocks away and the Olentangy River running through town. Benjamin Franklin Plumbing of Delaware is based right here, so most calls in the city are a short drive for our trucks.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300.
Delaware is really two housing stocks side by side. About one home in six in the city was built before 1940, mostly in the older core around downtown, the Historic Northwest District and the Ohio Wesleyan area. Houses that age can still have galvanized supply pipe, cast-iron drains and old water service lines that are due for a look. The rest of the city grew in waves through the 1990s, 2000s and 2010s, and those homes are now reaching the age when water heaters, sump pumps, pressure-reducing valves and fixtures wear out.
Most homes inside the city are on public water and sewer. Around the edges of town and in the surrounding townships, some properties are on Del-Co Water, private wells or septic systems, and we work on all of them. Del-Co water is moderately hard, and scale builds up in water heaters and fixtures over time. Central Ohio's heavy clay soil drains slowly, which is why a clogged downspout line or a tired sump pump can put water in a basement. The Olentangy River has flooded the city before, most famously in 1913, and the basements near it are good candidates for a sump pump with a battery backup.
Delaware calls tend to split by age of home. In the older neighborhoods it's cast-iron drain lines, old supply pipe and water service lines. In the newer neighborhoods it's water heaters, sump pumps and pressure valves hitting the end of their lives. That's why our techs test your water pressure and check the age of your water heater and sump pump on every visit. You get time to plan a replacement instead of scrambling when something quits. Our trucks are stocked, and most calls are fixed on the first visit.
Before the first hard freeze, disconnect your garden hoses, shut off and drain outdoor faucets, and insulate pipes in unheated spaces like garages and crawl spaces. If you live near the river or in an older basement, test the sump pump and its battery backup before spring rain and snowmelt. Flush your water heater once a year to clear sediment and scale. If water pools near the foundation after a storm, have the buried downspouts checked.
Call Benjamin Franklin Plumbing of Delaware or book your appointment online. We're based in Delaware and serve the city and the rest of the county.
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Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Gerald Kroeger
Very pleased with the service we received today from this new business! Called and Logan arrived within an hour to convert furnace from nature gas to propane. Very pleasant, completed work in an appropriate time frame at a very reasonable price. Will definitely be comfortable using this company again.
Just Leaffarm
Exceptional service, fixed a problem other companies could not fix for years. Extremely knowledgeable and very happy with the service. Would recommend 1000% 👍👍👍👍👍👍👍👍
Nick Leitner
Hugo was fantastic! Very knowledgeable and was super helpful!
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Kersten Scanlon
I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.
Daniel Moise
I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.
Eric R
I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊
Not necessarily, but it's worth a look. Older homes can have galvanized supply lines that clog from the inside, cast-iron drains that crack or scale, and original water service lines. A camera inspection of the drain and a pressure check on the supply side will tell you what you actually have.
Most tank water heaters last 8 to 12 years, and hard water can shorten that. If yours is past 10 years old, rusting at the base or popping as it heats, have us look at it before it fails.
Del-Co Water says its water is about 7 to 8 grains per gallon, which is moderately hard. That's enough to leave scale in water heaters, dishwashers and fixtures over time. A softener helps. We can test your water and tell you if one makes sense.
Start with a working sump pump and add a battery backup for storms that knock the power out. Then check outside. Downspouts should carry water well away from the house, and in our clay soil, clogged or collapsed underground downspout lines are a common cause of wet basements.
Yes. We serve all of Delaware (ZIP 43015) and the surrounding Delaware County area, including homes on private wells and septic systems.
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