When problems arise with your plumbing, you don’t have time to waste. In many cases, you have enough time to at least schedule an appointment that you can prepare for. However, sometimes emergencies happen, and you need help fast. That’s why Benjamin Franklin Plumbing has friendly customer service on standby for your call to dispatch an emergency plumber 24/7. We won’t leave you wondering what to do or who to turn to. Instead, we’ll guide you through the process and quickly arrive to alleviate your concern.
We Provide All Emergency Plumbing Services
Some services simply cannot wait until the next morning. Whether you were woken in the middle of the night by a pipe bursting, or you’ve got family over for a national holiday when the water suddenly stops working, give our team a call for rapid response.
Some of the common plumbing emergencies we’re called to handle include:
No Running Water
If you’re turning on tap after tap and finding no water running anywhere, this can certainly be considered a plumbing emergency. You can take the extra steps to call your neighbors and see if they’re experiencing the same issue, which would indicate a municipal water supply problem. Otherwise, we’ll send out an expert plumber to assess where this problem is stemming from. Potential reasons include clogs in the tap connection, old or poorly set up water lines, or corroded pipes.
Water Dripping From Ceiling
Even a few minor drips coming into your home can indicate a hidden problem that’s more massive than you can see. Water dripping consistently will lead to mold and mildew growth, which can be toxic. Ignoring signs of pipe leaks can lead to future water damage remediation and restoration costs. A Benjamin Franklin plumber can inspect the issue to determine whether it’s a faulty faucet, poor sealing, cracked pipe, or something else.
Overflowing toilets are never a fun situation to be in – somewhere in your drain, there’s likely a blockage causing the water to come right back out. If you notice your toilet clogging more frequently leading up to the overflow, it could be a blockage in the vent pipe that move’s air into the plumbing system to replace the air that pumps with each flush.
On the other hand, if water is overflowing from the tank rather than the bowl itself, it’s a sign that your filler float is set too high. This means that your tank will fill with too much water before hitting the filler float, causing the sides of the tank to leak water.
If you unexpectedly step into a freezing shower in the morning, check the rest of your taps to see if any of them will emit warm water. You may also want to see if anyone else has showered recently, using up the hot water supply in your water heater. If you’re unable to determine the source of freezing water, it’s time to call an emergency plumber.
When flooding occurs in your home, every minute counts towards quickly recovering with minimal damages. Not to mention, if dangerous bacteria are in the floodwater, it becomes unsafe for you to be in. there are several ways that flooding can happen, whether from severe weather, defective dishwasher, overflowing toilet, malfunctioning washing machine, or failing water heater.
Whether there’s root growth in the sewer line, something was flushed that shouldn’t have been, or a broken drain line, our plumbers can quickly diagnose the source before letting you know what the solution options are. We’ll inspect the drains with a camera and utilize the most effective means of repair, including rooter service, Hydro Jetting, or our proprietary Bio Ben solution. If none of these methods will do the trick, our experts will talk you through replacement options.
If your blocked toilet isn’t draining at all, your safest bet is to call an emergency plumber. With the proper equipment and training to handle such situations, we’ll dislodge the block without causing further damage to your toilet. The last thing you want is to accidentally damage the pipe or push the blockage further into the toilet.
As soon as you notice water from a burst pipe, there are steps you can take to help stop damages from worsening. First, you should shut off the water main and if the pipe is near any electrical equipment, turn off the electricity. Then you can help alleviate pressure buildup by turning on your faucets. Once you’ve taken steps to prevent things from getting worse, call our team to repair your pipes.
No Hot Water
While no hot water may not seem like an emergency call, if you’re dependent on it, or if your water heater is powered by gas, it warrants an after-hours appointment. If your water heater uses gas, lack of hot water could indicate a problem with your gas line. This is a danger that should not be ignored as it could lead to a fire hazard.
Have you found large wet spots in your yard even though it hasn’t rained or been watered recently? Your home’s plumbing system has a pipe buried that leads to the sewer, and if this pipe breaks, you’ll likely find soggy or sunken areas throughout your lawn. You should address this immediately to avoid sewage bacteria permeating your grass and potentially getting into your drinking water.
Sewer Line Stoppages
Signs that your sewer line has a stoppage include foul odors that don’t dissipate, multiple clogs throughout the home, and unusually slow draining. While regular clogs can often be handled without hiring after-hours help, a main sewer line block is considered a major plumbing emergency – it’s the single plumbing line that routs all water drainage out of your house. You can clean up excess water carefully, but don’t use any over-the-counter drain cleaner as this could continue causing damage. Keep everyone away from contaminated areas, shut off your water and contact our team quickly to inspect the problem.
Burst Washing Machine Hose
One of the leading causes of home flooding and insurance claims, washing machine hoses bursting should be addressed right away. If you notice dripping or pooling water under your washing machine, check to ensure the hose is properly connected – it may just need to be tightened. If this isn’t the case, make the emergency plumber call before water can spread. Even if flooding hasn’t happened, consistently leaking water can lead to major water damage to your walls and ceiling.
Other Common Plumbing Emergencies
Learning the signs of emergency repair services is important for handling these situations effectively.
Here are 6 more indicators of plumbing emergencies:
- Sump Pump Failure
- Downspout & Duct Obstruction
- Gas Leaks
- Rusted Pipes
- Loud Gurgling Sounds
- Foul Odor Throughout the Property
24/7 Emergency Plumbers Available
You need a plumber you can rely on for emergencies – our friendly and highly knowledgeable plumbers all undergo background checks and drug testing for safety purposes. We diagnose quickly and accurately, always providing recommendations that are in your best interest. We’re not like other plumbers who make guesses in diagnoses or try to sell you on a full replacement when a smaller repair will do the trick. We have a strict code of ethics that we adhere to so that we can provide 100% satisfactory services.
Emergency Plumbing Costs - Thorough Assessments & Upfront Pricing
While every emergency plumbing service cost varies depending on the situation, you can rest assured that Benjamin Franklin Plumbing provides a transparent rate upfront before any work begins. Our affordable costs keep your wallet happy, while upfront pricing keeps you fully informed. And don't worry about overtime charges, because we don't do them.
Factors that are considered in pricing include:
- Type of task
- The complexity of the issue
- Number of materials needed
Not only will we explain any work that should be done, but we’ll provide all the available options to you so you can make the most informed decision about your plumbing services. You won’t be surprised by hidden fees or overtime charges. Our plumbers arrive fully-equipped to repair all common problems, including burst pipes, severe drain clogs, backups, and flooding.
Each of our locations sets individual pricing, so be sure to check with your local Benjamin Franklin Plumbing for more details.
Our Customers Love Us! See Our Plumbing Reviews:
When you’re looking for courteous, professional help, and plumbers who won’t push you into paying for services that you don’t need, you don’t have to take our word for it. Read through our reviews to see exactly what our customers have to say!
What Do I Do in a Plumbing Emergency?
Here are a few best practices to implement while waiting for emergency services:
- Shut off the water – if you’re unsure where the problem is stemming from, it’s safest to shut off the main water valve. If there is a leak coming from a specific place, you can shut off the water directly to that area.
- Don’t use chemicals – as mentioned earlier, using store-bought chemical drain cleaners may seem like a good idea, but the reality is that you may end up making the problem worse by damaging pipes.
- Assess the damage – the more you can discern about what’s going on, the better equipped the plumber will be with supplies before heading to your property.
- Don’t delay calling a professional – pushing off emergency services might lead to your costs being higher due to more extensive damages happening while you wait.
Residential & Commercial Emergency Plumbing
Though the two share many similarities in functionality, there are several nuances of commercial plumbing that residential plumbing systems don’t share. Our plumbers have the experience and knowledge to perform services on both residential and commercial plumbing systems.
Single-family properties are our specialty at Benjamin Franklin Plumbing. Our team has deep knowledge of all home plumbing systems and the ability to easily diagnose problems and find the most cost-effective solutions. Whether you live in a home or an apartment building, you can rely on our plumbers.
From your sink to your sewer and everything in between, we have the resources to handle any home plumbing emergency promptly.
Many apartment complexes will have an emergency technician available to assist. However, these technicians aren’t typically able to handle major plumbing emergencies, which is when you should call our team in to help.
Problems with commercial plumbing can become more complex than residential emergencies as they often affect many patrons or residents. A clog in the toilet or lack of hot water can hurt business, which is why we always recommend contacting a plumber as soon as possible to keep things running smoothly.
Restaurants, Bars, and Other Eateries
These businesses are such high-traffic areas that it’s critical to solve problems immediately. Avoid bad reviews and health hazards by quickly calling for emergency services.
Motels, Hotels, and Resorts
Like restaurants, short-term accommodations often see fast turnaround and abuse of plumbing systems that may leave a bad impression on an unsuspecting guest.
Setbacks in plumbing can lead to sales going down, employees needing more sick days, and risking poor reputations. Business owners should quickly take care of plumbing emergencies to avoid these problems.
Other commercial businesses we serve include:
Assisted Living and Nursing Homes
Sports Arenas & Venues
Malls & Shopping Centers
Food Retailers & Grocery Stores
Convenience Stores & Gas Stations
Schools, Colleges & Universities
Public Buildings & Airports
Emergency Plumbing Frequently Asked Questions
We understand that you’re likely unaccustomed to calling in a plumber after-hours. Let’s discuss some commonly asked questions about Benjamin Franklin Plumbing emergency plumbing services.
Are you Licensed and Insured?
Yes, every Benjamin Franklin plumber is fully licensed and insured to provide comprehensive plumbing services. Not only that, but each plumber receives specialized training as well as continuous education to stay up to date with the latest technologies and techniques to properly handle every situation. Every job meets the highest industry standards and conforms to all local, state, and national building codes.
What is NOT Considered a Plumbing Emergency?
When something goes wrong, sometimes the easier question is to ask what can wait until the next day versus when you need help immediately. If your property is not at risk of water damages, and occupants aren’t in danger, it may not be an emergency visit. Our team is always on standby 24/7 and can help you determine whether your situation is severe enough to dispatch an emergency crew.
So, Do You Really Make 3 AM Night Calls?
Absolutely! If your safety or the integrity of your home is compromised, we will quickly send out an emergency plumber to resolve the situation. Even if you’re unsure whether your situation is an emergency, don’t hesitate to call at any time to talk through your concerns.
We're Ready to Help! Contact Our Emergency Plumbers Today!
When we arrive at your home or business, we’ll come fully equipped to inspect and repair any common problem. We will thoroughly inspect the situation and extent of damages, explain the situation and solution, answer any questions, and provide you with an upfront rate. This all happens before any work begins, so you’re not surprised by anything.
Call (800) 259-7705 for 24/7 emergency assistance.
*Check with your local franchise, services may vary by location.