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You Can Count on the
When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!
Excellent service! Cannot recommend them enough. Aaron was our technician for our bathroom remodel. He was extremely knowledgeable, polite and did a fantastic job! He really did go above and beyond expectations. He was patient while we had to troubleshoot a couple things and never made me feel rushed in the process. We are so pleased with the service, communication and all around experience. Will be using Benjamin Franklin plumbing again for all plumbing needs!
Jonathan was very professional and great to work with. He understood my problem and worked with me to try to fix it. I would recommend him to anyone that asked about their plumbing needs. 5/12/2025. Had Nick at my house today. Very pleased with the results. He is professional and knows his stuff. Thanks Nick.
Just had a sewer backup in our home on the evening of Mother’s Day. Steven was WONDERFUL!! I cannot say enough good things about Benjamin Franklin and especially Steven. Right from the beginning, even the dispatcher was very pleasant and made a stressful situation better. Super quick, knowledgeable and thorough all around. Don’t hesitate to call these guys if you’re in need. You’ll be in great hands.
I had an amazing experience with the company as a whole. Kyle diagnosed my problem and he was very professional and trustworthy. The whole team worked extremely hard and were just happy to help. It is hard to find people like this now a days.
Joseph was very friendly and knew what he was doing. He was telling me I think almost everything that he did on my shower. He was just very nice. I will definitely call him again.
I am in the process of selling my house and needed to get some plumbing work done that resulted from the inspection. Mario was very professional, and helped to quickly diagnose the problems. We ended up replacing two bathroom faucets, and a sink. He was very patient When we ran a little short on time. would definitely book again! Updating my review to include the excellent service I have received at my new house! I needed to get a new water heater and Eddie's service and answering of my questions was impeccable. I also, unfortunately, had a sewage back up in my house. David came out and was so friendly and reassuring as we tried to identify where the problem was. A couple days later Demetrius and Isaiah came out and remedied the issue.
I had an issue with my boiler. (May 2025) My thermostat was saying the heat was on, but the radiators were ice cold. I called and left a message with Ferrell brothers on an early Sunday morning. Within half an hour Randy called me and patiently and professionally troubleshot the problem. He saved me a 200 dollar service call. This company is dedicated to their customers. I would highly recommend their product and services . Kelly Livingston
Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃
They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
