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When your plumbing system fails you, you need a team of professionals you can trust. For years, Benjamin Franklin Plumbing® of Charleston has been helping homeowners and businesses with their plumbing needs. Our customers keep coming back to us again and again because our Charleston plumbing team put their needs first. We are dedicated to providing you with a level of plumbing service that exceeds your expectations, so we guarantee 100% satisfaction on every job.
If you need your plumbing issue resolved right away, contact our emergency plumbers today for any of your repair needs in Charleston, Mount Pleasant, Summerville, North Charleston, and surrounding areas in South Carolina.
Tony Zarzaca of Benjamin Franklin Plumbing of Charleston was honored with the Personal Achievement Award during the company’s 2023 Conference in Phoenix on April 4. This award is presented annually to those franchisees or individuals who attain outstanding achievement in personal growth, sales, recruiting, training, or franchise development during the award year. “Tony Zarzaca has gone above and beyond over the past twelve months delivering results for his team on a consistent basis,” said Lance Sinclair, President of Benjamin Franklin Plumbing. “His contributions have not gone unnoticed, and we are thrilled to be honoring Tony in front of all his peers with the Personal Achievement Award. Benjamin Franklin Plumbing is fortunate to have someone as talented and committed to the brand and the team as he is. We look forward to seeing Tony’s continued success for many years to come.”
Had a great experience with Benjamin Franklin Plumbing. Needed help with my water heater. They knew exactly what was wrong and repaired it within a couple of hours. Highly recommend.
Arnaldo was just the best! He really knows what his business, gave us great advice, and is one heck of a nice person. Our old pipes poised a challenge, but he cleared the issue quickly. Call Arnaldo, you will not be disappointed!
I cannot say enough good things. They are wonderful at what they do and charge a reasonable rate. They will include you in every single thing they do. Absolute professionals with an amazing work ethic and a great sense of humor ad well...(check out their Halloween pic)! I can't recommend them highly enough!
Professional, informative, and precision worker are how I'd describe our impression of Sean today. Quick to identify and correct the issues and he left the area clean as it was when he got here. Couldn't be happier, we will be sure to recommend your service to all. Thanks.
Wow! We haven’t experienced such a dedicated professional with a work ethic and commitment of doing a job beyond well in a long long time! Chris Bonnell is superb and exceptional! He communicated clearly what the cause of our sink clog was, (which was way more than a sink clog), and shared what he was doing to fix the problem every step of the way! Personable, respectful and just an awesome professional! We had a great experience!
I work for a management company in St Augustine. Saturday around 4-5 pm we had an issue at one of our properties. Our normal local vendor was not available. I contacted no less than 8 plumbers who say they have emergency service and none would come out. I couldn’t believe that as again it was still fairly early, it wasn’t like it was 1 am. The next on the google list was Benjamin Franklin plumbing. The person who answered was friendly and very helpful. They worked with their dispatch to make sure someone would be out. They explained it would not be for a few hours but someone would be out. I got a call around 8:30 from Chris the tech who would be coming. He told me he was on his way and what time he would be there. Chris arrived right when he said he would. I must say Chris was fantastic. This is an older property in the heart of downtown, so things were not easy. Chris worked through everything and resolved the issue. I can’t say enough great things about Chris and the entire experience with Benjamin Franklin Plumbing. From now on, they will be my first call when I need a plumbing vendor.
First of all, Steve was the individual that performed all work. Benjamin Franklin Plumbing (BFP) does not have him in the selection of individuals that work for BFP. Steve did a fantastic job, I learn things about the fuctions of my shower valves that I did not know. He answered all question to my satisfaction. If I have plumbing issues in the future, I'm calling BFP and Steve. Thanks for the fantastic job!
Preston was awesome and flushed our hot water heater and inspected the plumbing of our house. Super knowledgeable and professional! Highly recommend!
Owners Sarah and Ricky are great people and very trustworthy. They will go above and beyond to make sure you are well taken care of! Highly recommend them for all your plumbing needs.
Ray was honest and up-front about the work. We had an older tankless water heater and after going through some checks, he recommended that our unit was working fine and we did not need to do the service that was originally requested. He saved us a few bucks but I was more impressed that he did not push for a sale when one was not needed.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Anthony J Zarzaca
Owner
Mr. Zarzaca has over 25 years experience in mechanical and general contracting. He and his wife, Jean-Marie Zarzaca purchased Benjamin Franklin Plumbing of Charleston in 2017 with the goal of rebuilding the organization and transforming it into the very best service plumbing organization in Charleston. Since July of 2017, we have replaced all but 2 employees from the original 5 and have grown to a family of 15 employees including 1 dispatcher, 1 office manager, 7 high quality technicians and 6 plumbing apprentices taking part on our apprenticeship program to teach the trade to the next generation of BFP Plumbers. When Anthony is not working with the business, he enjoys the area beaches with Jean-Marie, is a gourmet chef, coaches youth football in Mt. Pleasant and supports his three children's travel sports.
Derek McDonnell
Field Operations Supervisor
Derek is the newest member of our team here at BFP. With over 25 years in the trade, Derek comes to us originally from Boston, Massachusetts by way of Lancaster, Pennsylvania. As a leader at the Ben Franklin franchise in PA, Derek worked both in the field and ran operations. He is an outstanding plumber and diagnostician of hard-to-see problems. New to the Low Country, he, his wife and family are learning all of the amazing things that Low Country Living has to offer. When not working, he and his wife support their son's high school wresting career, the beach and exploring the area.
Ricardo Solorzano
Site Superintendent
Ricky, as he is known to us and customers across the Low Country came to us in Late 2017 as our third hire in the rebuilding process. He moved to Charleston from South Florida where he has worked in plumbing for the last 20 years. We have been extremely fortunate to have Ricky on our team as he has made a complete transformation from new construction plumbing to service plumbing where he has built great relationships with his customer base and successfully graduated his assigned apprentice to a service technician in 18 months. Rick os an amazing woodworker, husband in father of three children.
Debbie Tolbert
Business Manager
Debbie came to BFP mid way through our very tumultuous first year in business. Since that time, Debbie is the organizing force of our office and a steady hand in an emergency service business that is reactive by its nature. Debbie handles all of our HR, accounting and just about anything else needed to keep the company growing. When she is not in her office at BFP, Debbie and her husband are either enjoying the beach or running after her family and three incredible granddaughters.
Amanda Turner
Dispatch Manager
Jordan
Apprentice Plumber
Description Coming Soon!
Brett
Apprentice Plumber
Description Coming Soon!
Jason "Dalton" Stanley
Technician
Dalton is one of only 2 employees left from the company we purchased in mid-2017. An apprentice at that time, he worked with several different technicians and learned the detail of the trade from multiple perspectives. After a 2 year apprenticeship, Dalton was promoted in 2018 and has thrived in the lead role. As a rare native son of Sullivan's Island SC, Dalton loves everything about the Low Country, hunting, fishing, his dogs, his family and his beloved Clemson Tigers.
Adam Etherington
Technicians
Brandon Byrd
Technician
Brett Roberts
Technician
Joshua Craven
Technician
Vinicio Bonilla
Technician
Jordan Wren
Project Support
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