Named Forbes' Top Ranked Plumbing Company of 2024!
Urbana is the charming seat of Champaign County, a historic small city north of Springfield, known for its handsome courthouse square, tree-lined streets, and surrounding farmland. As the other namesake of our franchise, Urbana is a community we know well, and Benjamin Franklin Plumbing® of Springfield and Urbana is the on-time team residents trust.
We carry a name trusted nationwide, Forbes' Top Ranked Plumbing Company of 2024, and the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise: if there's any delay, it's you we pay, $5 a minute up to $300.
Every Urbana home has access to our full range of plumbing services. The menu is the same across our entire Clark and Champaign County service area, and each service links to the national brand page with full details:
Urbana draws its water from municipal wells tapping the region's hard groundwater, so water softeners and iron filtration are frequently requested to protect water heaters, fixtures, and appliances from scale. As a historic small city, Urbana has many older homes near its downtown and courthouse square that may carry aging galvanized pipe, cast-iron drains, and lead-era service lines, making repiping and drain work common.
Like all of west-central Ohio, Urbana's cold winters make frozen-pipe protection important, and its full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains. The city's mature trees send roots into aging sewer laterals, properties on the rural edges rely on private wells and septic, and Urbana's businesses rely on dependable commercial plumbing.
The historic neighborhoods around Monument Square and the courthouse · The established homes along Scioto and Miami Streets · The areas near Urbana University and Melvin Miller Park · Rural-edge properties toward the countryside · And the homes and businesses across Urbana
As our second namesake city, Urbana is a community we know well, softeners for the hard water, repiping and sewer-root work for the historic homes, sump pumps and frozen-pipe protection for the season, and well service for rural-edge properties. Our stocked trucks resolve most calls on the first visit, on time and guaranteed.
Urbana's seasons set the schedule. Before winter, insulate exposed pipes, especially in older homes, and disconnect hoses; before spring, test the sump pump and its backup. Watch for the rusty water and low pressure that signal aging galvanized pipe, flush the water heater yearly for the hard water, and have older sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of Springfield and Urbana at (937) 240-1192 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Springfield and Urbana team behind every visit. We proudly serve Urbana and the surrounding Clark and Champaign County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield and Urbana-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Frederick Gruezke
Prompt, efficient, and effective,.Would definitely recommend
Ray Gruezke
Fast and reasonably priced
Nathan calder
Aaren was very communicative about everything he was going to do. Resolved our issues and very timely. He was also a very polite young man and I appreciated him being very honest dealing and spoke with me about some possible future plumbing work I would like he and his company to do for us. 10/10 would recommend.
Belinda Mora
Benjamin Franklin Plumbing of Savannah Metro recently completed the plumbing work for our bathroom remodel, and we were very pleased with the results. They re-piped the bathroom efficiently, kept us informed throughout the process, and delivered quality workmanship. The team was professional, respectful of our home, and made the entire process stress-free. We would gladly recommend them to anyone looking for reliable plumbing services.
Often, yes. Older homes near downtown may have galvanized pipe, cast-iron drains, and lead-era service lines. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly, with care for an older home.
Yes. Urbana's well water is hard; a softener and iron filtration protect your plumbing and improve quality. We test and size it.
A sump pump with battery backup, good drainage, and a backwater valve guard against snowmelt and spring rains. We assess and install.
Yes. Many properties outside town are on private wells and septic; we service well pumps, pressure tanks, treatment, and septic-aware drains.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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