Named Forbes' Top Ranked Plumbing Company of 2024!
Urbana is the charming seat of Champaign County, a historic small city north of Springfield, known for its handsome courthouse square, tree-lined streets, and surrounding farmland. As the other namesake of our franchise, Urbana is a community we know well, and Benjamin Franklin Plumbing® of Springfield and Urbana is the on-time team residents trust.
We carry a name trusted nationwide, Forbes' Top Ranked Plumbing Company of 2024, and the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise: if there's any delay, it's you we pay, $5 a minute up to $300.
Every Urbana home has access to our full range of plumbing services. The menu is the same across our entire Clark and Champaign County service area, and each service links to the national brand page with full details:
Urbana draws its water from municipal wells tapping the region's hard groundwater, so water softeners and iron filtration are frequently requested to protect water heaters, fixtures, and appliances from scale. As a historic small city, Urbana has many older homes near its downtown and courthouse square that may carry aging galvanized pipe, cast-iron drains, and lead-era service lines, making repiping and drain work common.
Like all of west-central Ohio, Urbana's cold winters make frozen-pipe protection important, and its full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains. The city's mature trees send roots into aging sewer laterals, properties on the rural edges rely on private wells and septic, and Urbana's businesses rely on dependable commercial plumbing.
The historic neighborhoods around Monument Square and the courthouse · The established homes along Scioto and Miami Streets · The areas near Urbana University and Melvin Miller Park · Rural-edge properties toward the countryside · And the homes and businesses across Urbana
As our second namesake city, Urbana is a community we know well, softeners for the hard water, repiping and sewer-root work for the historic homes, sump pumps and frozen-pipe protection for the season, and well service for rural-edge properties. Our stocked trucks resolve most calls on the first visit, on time and guaranteed.
Urbana's seasons set the schedule. Before winter, insulate exposed pipes, especially in older homes, and disconnect hoses; before spring, test the sump pump and its backup. Watch for the rusty water and low pressure that signal aging galvanized pipe, flush the water heater yearly for the hard water, and have older sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of Springfield and Urbana at (937) 240-1192 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Springfield and Urbana team behind every visit. We proudly serve Urbana and the surrounding Clark and Champaign County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield and Urbana-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Gerald Kroeger
Very pleased with the service we received today from this new business! Called and Logan arrived within an hour to convert furnace from nature gas to propane. Very pleasant, completed work in an appropriate time frame at a very reasonable price. Will definitely be comfortable using this company again.
Just Leaffarm
Exceptional service, fixed a problem other companies could not fix for years. Extremely knowledgeable and very happy with the service. Would recommend 1000% 👍👍👍👍👍👍👍👍
Nick Leitner
Hugo was fantastic! Very knowledgeable and was super helpful!
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Kersten Scanlon
I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.
Daniel Moise
I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.
Eric R
I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊
Often, yes. Older homes near downtown may have galvanized pipe, cast-iron drains, and lead-era service lines. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly, with care for an older home.
Yes. Urbana's well water is hard; a softener and iron filtration protect your plumbing and improve quality. We test and size it.
A sump pump with battery backup, good drainage, and a backwater valve guard against snowmelt and spring rains. We assess and install.
Yes. Many properties outside town are on private wells and septic; we service well pumps, pressure tanks, treatment, and septic-aware drains.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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