Named Forbes' Top Ranked Plumbing Company of 2024!
Benjamin Franklin Plumbing® of Eastern Iowa provides our customers with unrivaled service and high-quality plumbing. Our Waterloo plumbers offer repairs, installations, and maintenance for all your plumbing needs, producing work that’s held to the highest industry standards. Because we only recommend high-quality, cost-effective parts and long-term solutions, our customers can trust that their plumbing is built to last. It’s why we offer a 100% customer satisfaction guarantee on every job: we believe in our work, and our guarantee means our customers can believe in it too. That’s how we became the leading plumbing company in Waterloo!
We’re known as “America’s punctual plumbers” because we believe showing up on time is part of being courteous. Too many plumbers show up hours late or make their customers wait around for a three-hour window. Benjamin Franklin Plumbing® of Eastern Iowa sets up specific appointments, and if we’re late, we’ll pay you for the inconvenience: we take $5 off your service for every minute we’re delayed. That’s our On Time Guarantee!
As a locally owned and operated business, we’re a part of the community here in Waterloo. As a local company, we can offer the familiarity, expertise, and personal touch that you’d expect from a neighbor. However, as a national brand, we’re able to offer what many local companies can’t: incredibly high standards, consistent excellence, and vast resources. That’s how we’re able to confidently guarantee our parts, labor, and workmanship for more than two years past the service date.
The heart of our Waterloo plumbing company is our team of experts. Our plumbers are licensed and qualified to handle any plumbing emergency, and each of us receives a fully stocked work vehicle to handle 90% of plumbing problems on a first-time visit. Additionally, each of us receives ongoing industry training to stay on the cutting edge of the plumbing trade. We’re each held to the highest professional and ethical standards; in fact, each of our plumbers is background-checked and drug-screened. As a result, our customers have more confidence and peace of mind when they call us, making their whole experience far more pleasant. The skill, knowledge, and friendliness of our team is what’s made Benjamin Franklin Plumbing® of Eastern Iowa the leading plumbing company in Waterloo.
Call (319) 332-5859 to speak with our Waterloo plumbers. We’re available 24 hours a day for plumbing emergencies, so call us at all hours for help.
Learn more about our Eastern Iowa-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Jonathan Poole
Found Benjamin Franklin Plumbing of Intown Atlanta through our Decatur neighborhood group after some questionable work from another plumber. They are trustworthy and no hassle at all. Exactly what this town needs. You won’t regret calling these guys—they’re awesome!
Andrew Anselmo
Tech were prompt and had the repair done in no time. Very professional and thorough. Explained every option and listened to my questions and concerns. Highly recommend
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Kelly Harter
Tyler was helpful, courteous, and efficient. He explained the process in terms we could easily understand and worked with us to find the most convenient time to return to complete the job. We would definitely feel comfortable having him work for us again.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
Gail Irwin
Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!
Brian Doherty
Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!
E G
Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.
Krystyne Bryan
Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!
To keep your water heater running smoothly in Waterloo, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Waterloo home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Waterloo to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Waterloo, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Waterloo home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Waterloo often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Waterloo, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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