Virginia-Highland grew along the streetcar line. Most of its houses and streets were built between 1909 and 1926, and its shopping clusters still sit where the trolley stopped: Virginia and Highland, St. Charles, Amsterdam and Rosedale. In the 1970s, neighbors here helped stop the I-485 freeway, and John Howell Park now sits on land once cleared for it. Each June, Summerfest fills the streets. Our shop is just north on Lambert Drive.
We're The Punctual Plumber, and we put money on it. If we're late, we pay you $5 a minute, up to $300. And with flexible financing on larger jobs, the right repair doesn't have to wait.
Emergency Plumbing: Burst pipes, sewer backups, water heater failures, gas smells and no-water calls, including nights and weekends.
Sewer Line Camera Inspection & Repair: Virginia-Highland's bungalows are about a century old, and many still drain through clay laterals. Roots from the neighborhood's big trees find every joint. We camera the line and repair or replace only what's needed.
Repiping: Replacing galvanized supply lines that narrow and rust from the inside, leaving bungalows with weak showers and brown water.
Water Heaters & Tankless: A bungalow's water heater usually sits in a tight hall closet or a cramped crawlspace corner. A wall-mounted tankless unit frees that space, delivers hot water without running out, uses less energy because it isn't keeping a tank hot around the clock and typically lasts around 20 years, against 8 to 12 for a tank. Most older homes need a larger gas line for it, which we install as part of the job, and financing is available.
Drain Cleaning & Hydro Jetting: Kitchen, bath and main-line drain cleaning, with hydro jetting to clear roots and grease.
Water Filtration & Whole-Home Water Quality: In-home water testing, whole-home filtration, under-sink drinking water systems and sediment protection for water heaters, for better water at every tap and longer-lasting plumbing.
Gas Line Installation & Repair: Gas lines for ranges, water heaters and outdoor grills, plus leak testing on older piping.
Crawlspace Plumbing: Repairs to supply and drain lines in tight bungalow crawlspaces, including insulation for exposed pipes.
Leak Detection: Finding hidden leaks under floors and in walls before they reach original hardwoods.
Fixtures, Faucets, Toilets & Disposals: Repairs and installs for kitchen and bath renovations, including period-style fixtures.
Outdoor Plumbing: Hose bibs and yard lines that hold up when a hard freeze comes through.
Virginia-Highland is mostly Craftsman bungalows, with American Foursquares, English cottages and Colonial Revival homes mixed in. Nearly all of them date from the 1910s and 1920s. Many have been expanded with second stories and rear additions, which means new bathrooms tied into century-old drain lines. Small lots, mature trees and crawlspace foundations shape most of the plumbing work we do here.
Water and sewer come from the City of Atlanta Department of Watershed Management. The common problems are galvanized pipe that has corroded over decades, clay sewer laterals invaded by roots and pipes in crawlspaces that are exposed when a cold snap hits.
Your water is treated by the City of Atlanta Department of Watershed Management to meet federal drinking water standards. But by the time it reaches your tap in Virginia-Highland, it has traveled through miles of city mains and then through your own pipes, and in 1910s and '20s bungalows where galvanized supply lines are still common, that last stretch matters. When we test water in Intown homes, we regularly find the taste and smell of chlorine-based disinfectants, along with sediment and rust from aging pipe.
That affects more than your drinking glass. It's the water you shower in, brush your teeth with, wash clothes and dishes in and cook with. Sediment also wears out the equipment you've paid for, including water heaters, tankless units, faucets, dishwashers and washing machines, and shortens the life of the plumbing itself.
Every visit we make includes a free test of your water for chlorine, and we'll show you the results before recommending anything. If you want a fuller picture, ask about testing for sediment and other issues too. Your options include:
Whole-home filtration: Filters every tap and shower in the house, reducing chlorine taste and odor, sediment and rust, for better water for bathing, washing and cooking, and less wear on pipes, fixtures and appliances.
Drinking water systems: Under-sink reverse osmosis or carbon filtration for cleaner-tasting water for drinking, coffee and cooking.
Sediment protection for water heaters: A sediment filter ahead of a tank or tankless water heater helps it run efficiently and last longer.
Replacing a clay sewer lateral, repiping a bungalow or moving to tankless is a real investment. Benjamin Franklin Plumbing of Intown Atlanta offers flexible financing with monthly payment options, subject to credit approval, so you can fix the problem now instead of waiting for it to fail.
You'll see the up-front price first, then choose how to pay. Ask your technician about financing on any job, or apply on our financing page before your visit.
Streets around Virginia Avenue and North Highland Avenue
The St. Charles and Amsterdam Avenue areas
Atkins Park
Homes around John Howell Park
The BeltLine and Piedmont Park edge
The rest of Virginia-Highland in the 30306 ZIP code
Virginia-Highland calls often start at the main drain. A basement or lower bathroom that backs up after laundry day. A gurgling toilet when the shower runs. Usually it's roots in a clay lateral, sometimes a sag in an old line under the yard. That's why our techs recommend a sewer camera inspection when the lateral is original, and check water pressure and pipe materials on every visit. Our trucks are stocked, and most calls are fixed on the first visit.
Virginia-Highland bungalows tend to show the same warning signs. Call us if you notice:
A toilet that gurgles when the shower runs
Weak showers or rusty water from galvanized pipe
A slow drain in an addition's bathroom
Slow, gurgling or repeatedly clogged drains
More than one fixture backing up at the same time
Hot water that runs out early or never gets hot enough
Damp spots, stains or a water bill that rises for no clear reason
On time: We arrive in the window we promised, in clean uniforms with shoe covers, or we pay you $5 a minute, up to $300.
Diagnosis: We find the root cause, using a high-definition camera on drain and sewer lines when needed.
Free water test: Every visit includes a free chlorine test of your water, with the results explained on the spot.
Up-front price: You get the exact price, with good, better and best options and financing available, before any work begins.
Clean finish: We complete the work and clean up before we leave.
There's no single price, because cost depends on where the problem is, how severe it is, the materials and the repair method. Clearing a main line is a modest bill. Replacing a clay lateral under a mature tree or repiping a 1910s bungalow is a bigger job, which is why every option is priced up front and financing is available. Either way, you'll see the full price before we start, with no meter running, and larger jobs can be financed with monthly payments, subject to credit approval.
The On-Time Guarantee: If we're late, we pay you $5 for every minute, up to $300.
Up-Front Pricing: You see and approve the price before any work begins. No meter running.
Flexible Financing: Monthly payment options on larger jobs, subject to credit approval.
100% Satisfaction Guarantee: We stand behind our materials, labor and craftsmanship.
Licensed & Insured: Background-checked, drug-tested professionals.
Locally Owned, Nationally Backed: Based at 800 Lambert Dr NE in Atlanta, with a national brand behind us.
Good, Better, Best Options: Clear choices on every repair or replacement.
Benjamin Franklin Plumbing® Club: Annual plumbing inspections, priority service and member discounts.
Free Water Test on Every Visit: A free chlorine test of your water, every time we're in your home.
Heroes Discount: 15% off for military, veterans, first responders, healthcare workers and educators.
Benjamin Franklin Plumbing of Intown Atlanta serves 18 neighborhoods across Intown Atlanta and Decatur. If you're close to Virginia-Highland, you may also be in one of these, each with its own page:
Before a hard freeze, disconnect hoses, close crawlspace vents and wrap any exposed pipes under the house. In late summer, roots move into sewer lines as the soil dries, so watch for slow drains. If you're hosting a Summerfest crowd, have slow drains cleared before the weekend. Flush your water heater once a year to clear sediment.
Call Benjamin Franklin Plumbing of Intown Atlanta at (678) 813-1776 or book your appointment online. Every visit includes a free chlorine test of your water, and flexible financing is available on larger jobs. We serve Virginia-Highland and the rest of Intown Atlanta.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
Jeremiah Fisher
A full gas water heater installation -- quick install with courteous service. Jon Hare and Luke Stelly gave excellent advice and were finished with the install in less 3 hours (including purchasing the unit itself)! Thanks!
Derek Sharp
Mike did a fantastic job for us. He had a couple of items to work and he did so in a highly professional and caring way. I am so grateful for his time and expertise! Will no doubt call again when our home needs plumbing advise!
Tiffany Rose
⭐⭐⭐⭐⭐ Excellent Service! Highly Recommend! I highly recommend Benjamin Franklin Plumbing for all your plumbing needs, big or small! I recently needed to have a pop-up sink drain assembly replaced, and Bryson J. was the technician sent to assist me. Bryson was professional, knowledgeable, kind, and courteous throughout the entire process. He completed the repair efficiently, made sure everything was working properly, and left my bathroom clean and tidy afterward. It's refreshing to receive such excellent customer service! I truly appreciate Bryson's professionalism and attention to detail. Thank you, Bryson, for a job well done! I would definitely recommend Benjamin Franklin Plumbing to anyone in need of reliable, quality plumbing services!
Chris Haik
Absolutely the best. Chase made sure to clean up after installing the new dishwasher, cleaning the faucet screen and making sure everything worked correctly with no leaks.
kevin obregon
The service was exceptional. I appreciate finally finding a plumber who comes on time. Highly recommended.
Barbara Dennis
I am a new widow navigating a stressful plumbing issue. I met with Nick. He was the 3rd Plumber I was meeting that day. From the start he was friendly. Shook my hand. Asked what the problem was. I said I had a slow leak from the meter to my house but had no idea where it was. He explained how we could handle this issue. This is the 4th or 5th leak I have had! I decided to go for the full replace. It would be guaranteed for 15 years. So I did. Tripp and Nick showed up and both were professional, friendly and polite. They did an excellent job. Tripp went so far to get rid of the big black spider right next to my shut off valve in my basement! Goes above and beyond. After the repair they reseeded and laid down straw! From Adam in the office to Nick and Tripp was beyond pleased with the service. This company cares about their customers and it shows. Thank you Adam,Tripp and Nick!
Pablo Villanueva
Just had an old broken water heater replaced (30 to 50gallon) by Michael Gladstein. From The moment my wife and I met him, we felt confident in the entire company, appreciated his professionalism, how he took the time to clarify different options, notice we could have a larger tank; when other companies didn’t even give the option because the old tank was a 30g on second floor, with small space. He then installing it himself the next day with excellence. Really showing care for our home by through clean organized work, and his craftsmanship. Michael did great work from beginning to end! What’s stood out to me was that between the three quotes we got, Benjamin Franklin had the most competitive pricing. Only a few more Benjamin‘s difference for higher quality! Other companies quoted prices close to what Benjamin Franklin did but offered less. Highly recommend.
Stephanie Montgomery
Jacob with Benjamin Franklin Plumbing was absolutely fantastic! He showed up on time, was courteous, knowledgeable, and made me feel like I could actually trust a plumber in my house—which, let’s be honest, is sometimes harder to find than a leak! 😂 He was so great that even my dog liked him, and my dog is usually a pretty good judge of character. If he passes the dog inspection, you know he’s good people! 🐾 Professional, trustworthy, and friendly from start to finish. Benjamin Franklin Plumbing, give this man a raise—or at least let him know he’s officially been approved by the household security team! Would absolutely recommend Jacob. 10/10 stars, two thumbs up, and one very happy dog! ⭐️⭐️⭐️⭐️⭐️
Christel
They came out and inspected the old water heater and able to explain what was needed to bring a new one up to code, and while they were here they were able to shut off the gas valve to the hot water heater (which was antique) for my safety. They also told me what was needed for new duct work to the furnace. Very professional.
Many do. Homes built in the 1910s and 1920s were typically connected with clay pipe, and roots get into the joints over time. A camera inspection shows exactly what you have.
New bathrooms are often tied into original drain lines that are partly blocked or undersized. We'll camera the line and find where the restriction is.
Usually. It frees up closet or crawlspace space and never runs out. Most older homes need a larger gas line to run one, and we handle that as part of the installation.
Yes. We offer flexible financing with monthly payment options, subject to credit approval, on larger jobs like sewer line replacement, repiping and tankless water heaters. You'll get the up-front price first, then choose how to pay. Ask your technician or apply on our financing page.
The City of Atlanta Department of Watershed Management. The private sewer lateral from your house to the public main is generally the homeowner's responsibility.
Yes, including Atkins Park and the rest of the 30306 ZIP code.
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