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With our industry-leading guarantees and our unwavering commitment to integrity, Benjamin Franklin customers have what most homeowners only dream about: worry-free plumbing.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Evan was awesome. Very professional and knowledgeable about our situation. Flooded basement due to primary pump going out. Replaced and water was drained within a few hours. Gave some helpful tips and made sure we were set for future situations. Also appreciate Benjamin as a company for being honest about wait time and scheduling as we were in an emergency situation and they were honest about how quickly they could get someone to us.
I had a great experience with Benjamin Franklin The Punctual Plumber . They have a great customer service program. The receptionist was very friendly and helpful. The technicians came out the same day. Mr. Cornelius and Donavan repaired the gas line for my fireplace. They were polite, extremely responsive and very professional. They are knowledgeable and explained other services that they provide for future reference. I recommend them very strongly.
Yes Sean was very knowledgeable on the phone. Although I had no service performed he made things short and sweet with no ill feelings when I decided to cancel do to pricing. Thanks again Alex
Matt was wonderful to work with and helped us get a water filtration system set up to take care of all the chlorine and hardness in our water. He sent a great installer out here who did a great job, got us up and running same day and left the place clean. They also swapped out my whole house shutoff valve and installed a proper ground box. Now my water doesnt reek of chlorine when I take a shower!
My wife and I were in need of an urgent repair and CJ came to fix a leaking pipe. He was professional, helpful, honest, and did great work. He did a good job communicating what the issue was and was helpful with making a decision. We both left the experience feeling he did good work and did everything he could to make sure we were happy with the outcome. No complaints only compliments. We have saved his card and will definitely be using Benjamin Franklin for future repairs.
Another great service by Randy and team. They came quick to give us estimate, put a temporary fix in, ordered part and then came back to repair. Throughout we were kept Updated.
Donn was amazing!! He was thorough and helped us solve a complex plumbing issue. He cared about coming up with the most affordable solution for us and saved us alot of money. It's clear he cares about his customers! We will never call anyone else for plumbing! Benjamin Franklin is the best!
Our service tech Trey was great. He was within the time assigned to us, made his diagnosis, and proceeded to order the necessary part to be installed upon arrival. He was very polite and knowledgeable and his service was greatly appreciated.
Austin was awesome! After I told him what happened, he knew exactly what was wrong and fixed it in less than a 1/2 hour. Unlike other companies, he didn’t try to find other things wrong, try to convince me I needed this or that fixed and offer me outrageous quotes. I have an old house and plumbing issues occur frequently. With my bad experiences with previous plumbers, I didn’t know who to call. I’m glad I called Benjamin Franklin. Austin was honest, professional and friendly. I told him some other concerns and he worked to provide the best quotes. Really happy with this experience - thank you Austin and Benjamin Franklin Plumbing! My new favorite plumbers!!
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
