Catalina is a foothills community in northern Pima County, tucked between Oro Valley and the SaddleBrooke retirement area at the base of the Santa Catalina Mountains, a desert community of established neighborhoods, newer homes, and rural properties. Benjamin Franklin Plumbing® of Greater Tucson is the on-time team Catalina families count on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors, part of a locally focused, 4.9-star-rated Tucson-area team. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if we're not on time, we pay you $5 a minute, up to $300.
Every Catalina home has access to our full range of plumbing services. The menu is the same across our entire Greater Tucson service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Catalina homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.
Water softeners, filtration, and reverse-osmosis systems for Tucson's very hard water, cutting the scale that ruins water heaters, fixtures, and appliances, and addressing the arsenic, chromium, and other trace contaminants found in the region's groundwater-and-CAP blend.
Water heater repair, replacement, and installation and tankless systems, Tucson's hard water scales and shortens the life of water heaters, so flushing, repair, replacement, and tankless upgrades are among our most-requested services.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis and camera sewer scoping, ideal for home purchases, fix-and-flips, and renovations.
Pipe repair and whole-home repiping for pipe scaled and corroded by hard water and the aging or polybutylene systems in older homes, plus water service line and leaking pipe repair.
Slab leak detection and repair, plus non-destructive leak detection and leak repair, finding hidden leaks under slabs and in buried lines before they waste precious water or damage a home.
Drain cleaning and hydro jetting with camera inspection, clearing scale, grease, mineral buildup, and roots from Sonoran Desert drain and sewer lines.
Sewer line repair and replacement and new sewer installation for aging and root-clogged laterals across the Tucson metro's older and newer neighborhoods.
Water pump and pressure-system service for the homes on private wells, booster systems, and storage tanks in the foothills and rural edges of Pima County.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing for hose bibs, irrigation, and desert landscaping.
Catalina's plumbing is shaped by desert water and foothills living. Like the whole Tucson metro, its water is very hard, heavy with the calcium and magnesium that leave white scale on fixtures, cloud glassware, narrow pipes, and, above all, shorten the life of water heaters, so softeners, reverse osmosis, and whole-home filtration are the most valuable upgrades a Catalina homeowner can make, and they help address the arsenic and other trace contaminants found in the region's groundwater-and-CAP blend. Some outlying foothills homes are on private wells or booster systems needing pump service.
Catalina's homes sit on concrete slabs over caliche hardpan in the high Sonoran Desert, not basements, so slab-leak detection and repair matter, and finding hidden leaks conserves precious desert water. Hard-water scale and age make water heater replacement and whole-home repiping frequent, the rocky desert ground makes sewer and water-line excavation demanding, and while days are warm, the foothills' cooler nights bring the occasional winter freeze to watch for.
Catalina's foothills homes get our full range, very hard water treatment and RO, water heater replacement and flushing, whole-home repiping, slab-leak detection, well and pump service, and drain and sewer work. Our stocked trucks finish most jobs in one trip, and our reviews reflect honest, no-pressure advice.
if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
we stand behind our craftsmanship, and Greater Tucson homeowners rate us an outstanding 4.9 stars on Google, with reviews praising our clear communication and honest, no-pressure advice.
our vehicles stay stocked with parts, so we finish most plumbing services in a single visit, and we clean up after ourselves.
you approve every price before any work begins, no surprises, and our plumbers are known for telling you when you don't need an expensive repair.
from routine repairs to pre-purchase sewer scopes and fix-and-flip renovations, our team delivers work done right the first time.
we answer the phone around the clock, every day of the year, vital during a slab leak, a failed water heater, or a burst pipe.
background-checked, drug-tested professionals, licensed in Arizona (ROC 352230), with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Catalina's desert setting rewards routine. Install and maintain a softener and RO system to fight the very hard water; flush the water heater yearly (more often here) to clear scale; on a well or booster system, keep the pump maintained; watch for slab-leak signs (warm spots, high use, low pressure); and before a foothills freeze, insulate exposed pipes.
Call Benjamin Franklin Plumbing® of Greater Tucson at (520) 399-7992 anytime, day or night, or book your appointment online. Meet the Greater Tucson team behind every visit. We proudly serve Catalina and communities across the Tucson metro and Pima County, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Greater Tucson-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Tucson-area groundwater blended with Colorado River (CAP) water is very hard, leaving scale and destroying water heaters. A softener plus reverse osmosis for drinking water protects your plumbing and improves quality; we test and install the right system, and can address arsenic too.
Yes, the hard-water scale builds up fast in desert water heaters, cutting life and efficiency. We replace and flush water heaters and install tankless units, ideally paired with a softener to protect the new one.
Yes. Some foothills and rural Catalina homes are on private wells or booster systems, and we service the pumps, pressure tanks, and treatment they rely on.
Warm spots on the floor, unexplained high water bills, low pressure, or the sound of running water with everything off. We detect and repair slab leaks with minimal disruption.
Yes, our emergency plumbers answer around the clock, backed by the On-Time Guarantee.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.