Named Forbes' Top Ranked Plumbing Company of 2024!
Sunset Village is a friendly, established west-side Madison neighborhood, a tree-lined community of mid-century homes near Hill Farms and the Hilldale area with a strong sense of neighborliness. Its settled housing gives Sunset Village a familiar plumbing profile, and Benjamin Franklin Plumbing® of West Madison is the on-time team residents trust.
On time, every time, if there's any delay, it's you we pay.
Every Sunset Village home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Sunset Village's homes date largely to the mid-twentieth century, so many carry aging galvanized water pipe and original cast-iron drains worth repiping after decades of service. Served by Madison's hard deep-well water, the neighborhood benefits from softeners and iron filtration to protect water heaters, fixtures, and appliances, and older water heaters are now aging into replacement.
Every home here has a full basement, making sump pumps with battery backup important against snowmelt and spring rains, and Madison's deep-freeze winters make frozen-pipe protection essential, particularly where pipes run through exterior walls. The neighborhood's mature trees can send roots into aging sewer laterals, calling for hydro jetting and trenchless repair.
The streets near Sunset Lane and Regent Street · The mid-century blocks toward Hilldale and Midvale · The areas near Hill Farms and Westmorland · Communities toward the UW campus · And the homes across Sunset Village
Sunset Village's mid-century homes play to our strengths, repiping aging galvanized pipe, replacing cast-iron drains, softeners for the hard water, and sump and frozen-pipe protection. We arrive on time, protect your home, and resolve most calls on the first visit, with up-front pricing.
Sunset Village's mid-century homes reward attention. Before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. Watch for rusty water and low pressure (aging galvanized pipe), flush the water heater yearly, and have older sewer lines checked for roots.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Sunset Village and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our West Madison-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Gerald Kroeger
Very pleased with the service we received today from this new business! Called and Logan arrived within an hour to convert furnace from nature gas to propane. Very pleasant, completed work in an appropriate time frame at a very reasonable price. Will definitely be comfortable using this company again.
Just Leaffarm
Exceptional service, fixed a problem other companies could not fix for years. Extremely knowledgeable and very happy with the service. Would recommend 1000% 👍👍👍👍👍👍👍👍
Nick Leitner
Hugo was fantastic! Very knowledgeable and was super helpful!
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Kersten Scanlon
I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.
Daniel Moise
I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.
Eric R
I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊
Often, yes. After decades, galvanized pipe corrodes and restricts flow. We inspect for rusty water, low pressure, and recurring leaks and recommend repiping honestly.
Yes. Madison's deep-well water is hard; a softener and iron filtration protect your plumbing and improve quality. We test and size it.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Mature trees send roots into aging laterals. We camera-inspect, hydro jet, and use trenchless methods to repair or replace them.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.