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4.82 (117471 reviews)

Plumbing Services in Norcross, GA: Benjamin Franklin Plumbing® of North Atlanta

Your Trusted Norcross Plumber

Norcross is our home base. It’s a historic Gwinnett County railroad town with a charming, walkable Old Town, established neighborhoods, and a deep commercial and industrial base along the Peachtree Industrial and I-85 corridors. Benjamin Franklin Plumbing® of North Atlanta operates right here off Peachtree Corners Circle, and Norcross is the community we know best.

404-919-7459 Book your appointment online

We carry a name trusted nationwide, Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise: if we're not on time, we pay you $5 a minute, up to $300.

24/7

Around-the-clock emergency service

90%

of issues on the first visit

a minute, up to $300

Comprehensive Plumbing Services in Norcross

Every Norcross home has access to our full range of plumbing services. The menu is the same across our entire North Atlanta service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Norcross homeowners facing slab leaks, sewer backups, burst or frozen pipes, water heater failures, or no-water situations. We are available day or night, weekends and holidays, with no after-hours fees.

Plumbing Repairs, Inspection & Installation
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis. Our plumbers are trained to resolve up to 90% of issues on the first visit.
Slab Leaks & Leak Detection
We offer non-destructive leak detection, slab leak repair, and pool leak detection. The Piedmont's expansive red clay shifts slab foundations and the pipes within them, and we pinpoint leaks before we cut into anything.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into lines beneath the area's mature canopy.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless options for the root intrusion and aging laterals common in older neighborhoods, often with minimal digging in a landscaped yard.
Water Heaters & Tankless
Water heater repair, replacement, and installation, including tankless systems popular in the area's newer and higher-end homes.
Piping, Repiping & Water Lines
Pipe repair and whole-home repiping for aging galvanized, polybutylene, and cast-iron systems, plus water service line and frozen pipe repair.
Water Softeners & Treatment
Water softeners and filtration and reverse osmosis for homeowners who want cleaner, better-tasting water from the region's Chattahoochee and Lake Lanier surface supply.
Well Pumps & Water Systems
Well pump repair and replacement and pressure-tank service for the properties on the area's rural edges that rely on private wells.
Sump Pumps & Basement Protection
Sump pump installation and repair, plus drainage, to guard the basements and crawlspaces common on the Piedmont's hilly, high-rainfall terrain.
Outdoor, Pool & Fixture Plumbing
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial Plumbing
Commercial plumbing service for North Atlanta's offices, restaurants, retail, and the businesses along the Peachtree Industrial and I-85 corridors.

Norcross blends historic and modern in a way that keeps a plumber busy. Its Old Town and older neighborhoods hold century-old and mid-century homes that may carry aging galvanized, polybutylene, or cast-iron pipe. This makes repiping and drain replacement common, while newer subdivisions bring modern systems. The Piedmont's red clay shifts slab foundations and the pipes within them, making slab leak detection a defining local service. The area's Lake Lanier surface water is moderate in hardness.

Norcross's mature trees send roots into aging sewer laterals, so hydro jetting and trenchless repair are frequent. Its hilly terrain means basements and crawlspaces that benefit from sump pumps. Its greatest distinction is its commercial and industrial base: the offices, warehouses, restaurants, and businesses along Peachtree Industrial Boulevard and I-85 that depend on dependable commercial plumbing. The occasional hard freeze can threaten exposed pipes.

Norcross Neighborhoods and Areas We Serve

The walkable Old Town Norcross and Thrasher Park area
The Peachtree Corners Circle and Technology Park business district
Established neighborhoods near Buford Highway and Jimmy Carter Boulevard
The commercial corridors along Peachtree Industrial and I-85
The homes and businesses across Norcross

Norcross Local Insight

As the hometown team, we know Norcross's historic homes, its clay, and its business corridors best. We do repiping and trenchless sewer work for Old Town, slab leak detection citywide, and commercial and industrial plumbing along Peachtree Industrial and I-85. Our stocked trucks resolve most calls on the first visit.

Why Norcross Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
Up-Front, Straightforward Pricing
You approve every price before any work begins: no meter running, no surprises.
4.9-Star Rated & Satisfaction Guaranteed
We stand behind our materials, labor, and craftsmanship, and North Atlanta homeowners rate us 4.9 stars on Google.
24/7 Availability
We answer the phone around the clock, every day of the year, with no after-hours fees, vital during a slab leak, a sewer backup, or a burst pipe.
Licensed, Insured & UWIN®-Endorsed
Background-checked, drug-tested professionals, licensed in Georgia, with liability coverage and workers' compensation.
Locally Owned, Nationally Backed
Based right here in the Peachtree Corners area and serving Norcross, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Benjamin Franklin Plumbing® Club
Club membership with annual safety inspections, leak checks, water heater tune-ups, priority service, and discounts, plus financing options.

Seasonal Plumbing in Norcross

Norcross plumbing follows the Georgia calendar. Watch for slab leaks as the clay shifts. Have mature-tree sewer lines camera-checked during the growing season. Before the occasional hard freeze, insulate exposed pipes and disconnect hoses. Businesses benefit from a commercial maintenance plan, and every water heater benefits from a yearly flush.

Schedule Plumbing Service in Norcross Today

Call Benjamin Franklin Plumbing® of North Atlanta at (404) 919-7459 anytime, day or night, or book your appointment online. Meet the North Atlanta team behind every visit. We proudly serve Norcross and the surrounding North Atlanta area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

404-919-7459

Book your appointment online

Learn more about our North Atlanta-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Do you handle commercial and industrial plumbing in Norcross?

Yes. It's a specialty here. The offices, warehouses, restaurants, and businesses along Peachtree Industrial and I-85 rely on commercial plumbing. We provide it with 24/7 emergency response to limit downtime.