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Benjamin Franklin Plumbing® of West Richmond offers emergency repairs, system installation, preventative maintenance and tune ups throughout New Kent County, VA. Whether you need professional drain cleaning, have a sump pump that needs repair, or are planning installation of a water treatment system, our team is knowledgeable, experienced and reliable. And if an unforeseen emergency arises, we are ready to help with emergency plumbing services available 24 hours a day, 7 days a week.
We service all of New Kent County, VA, including:
Contact our New Kent County plumbing experts today to schedule an appointment at (804) 258-4270!
Learn more about our West Richmond-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kayla Ricks
After another company failed to fix a gas leak on a gas cooktop they installed (after coming out 3 separate times to fix it and failing to do so), we called Benjamin Franklin plumbing. Cam was at our house within 2 hours of calling, found the problem in 5 minutes, and was able to fix it right away. Couldn’t have had a better experience.
robert smith
Clayton was great. On time,knowledgeable and explained everything in detail before starting work. Nice guy very professional and friendly. I will definitely request clayton personally for any future plumbing issues in the future.
Kyle Heuer
Can was awesome. Professional and same day service.
Mark Bachmann
Update Cam came out and installed the Stream Labs the water leak detection system. He was incredibly efficient and knowledgeable. Set it up for me and explained how to use it. Will definitely use them again.
Glenn Page
I had a great experience with Benjamin Franklin Plumbing. The technician arrived exactly on time and was very professional. They explained the issue clearly, gave me an upfront price before starting, and left the work area spotless. It’s a relief to find a reliable trustworthy plumber—highly recommend
Jeremy Regan
Great service and expertise
Dannie Hughes
Great company, great customer service! Response time was amazing.Very positive experience for a stressful time. The owners are nice people and they were eager to help!
P Greer
Had the chance to connect with the owners ahead of their official opening, and they were incredibly friendly, responsive, and helpful. They took the time to answer questions and made a great first impression. If their service is anything like their customer approach, this will be a fantastic addition to the area. Looking forward to their grand opening!
Jimmy Mcrae
Very great company. Professional and reliable, best plumbers I’ve used in years.
Willie Acree
Benjamin Franklin Plumbing Fayette-Coweta did a great job installing three toilets at our house. The team was professional, on time, and made sure everything was installed correctly. They worked efficiently, kept the area clean, and answered our questions throughout the process. We appreciate the quality of their work and would definitely recommend Benjamin Franklin Plumbing Fayette-Coweta to anyone needing reliable plumbing services.
To keep your water heater running smoothly in New Kent County, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your New Kent County home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in New Kent County to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in New Kent County, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your New Kent County home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in New Kent County often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in New Kent County, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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