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4.82 (119327 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Your Trusted Baytown Plumber

Baytown is the industrial heart of the upper Gulf Coast east of Houston. It’s a working city on Galveston Bay built around one of the largest refining and petrochemical complexes in the country, with established neighborhoods and growing new subdivisions. It's also home to our office on West Baker Road. Benjamin Franklin Plumbing® of Baytown and Dayton is the on-time team the city counts on.

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if there's any delay, it's you we pay, $5 a minute up to $300.

Comprehensive Plumbing Services in Baytown

Every Baytown home has access to our full range of plumbing services. The menu is the same across our entire Baytown and Dayton service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing: Around-the-clock emergency service dispatched for Baytown homeowners facing burst or frozen pipes, slab leaks, well-pump failures, sewer or septic backups, storm flooding, or no-water situations. We are available day or night, weekends and holidays, with no after-hours fees.
Plumbing Repairs: Expert diagnosis and repair of leaks, fixtures, and supply problems with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain Cleaning & Hydro Jetting: Drain cleaning and hydro jetting with camera inspection, clearing grease, roots, and lines shifted by the area's expansive clay soil.
Water Heaters & Tankless: Water heater repair, replacement, and installation, including tankless systems, popular in the area's new construction.
Slab Leaks & Leak Detection: We also offer non-destructive leak detection and slab leak repair. The Gulf Coast's expansive clay shifts slab foundations and the pipes within them, making slab leaks common, and we pinpoint them before we cut into anything.
Water Treatment & Softeners: Water softeners and filtration for the hard Gulf Coast water (Baytown averages about 7.9 grains per gallon) and the iron and sulfur common in area well water.
Well Pumps & Water Systems: Well pump repair and replacement and pressure-tank service for the many rural Liberty and Chambers County homes on private wells.
Sewer & Septic-Aware Service: Sewer line repair and replacement and trenchless options, plus drain and waste-line work tailored to the area's many septic-connected homes.
Piping, Repiping & Lead Service Lines: Pipe repair and whole-home repiping for aging galvanized, polybutylene, and cast-iron systems, plus service line and lead-era line replacement in older homes.
Freeze & Storm Protection: Pipe insulation and freeze-proofing after hard freezes like Winter Storm Uri, plus backwater valves, drainage, and sump pumps against hurricane and heavy-rain flooding.
Outdoor Plumbing: Outdoor plumbing service for hose bibs, irrigation lines, and outdoor connections.
Fixtures, Faucets, Toilets, Showers & Disposals: Faucets, toilets, showers, sinks, and garbage disposals repaired and installed.
Commercial & Industrial Plumbing: Commercial plumbing service for the Baytown and Mont Belvieu petrochemical and refining corridor, plus area businesses, restaurants, and retail.

The Baytown Plumbing Landscape

Baytown's water comes from the City of Baytown, which blends surface water from the Trinity River, delivered by the Coastal Water Authority, with Gulf Coast Aquifer groundwater. That water is hard, averaging about 7.9 grains per gallon. Water softeners and filtration are among the most valuable upgrades a homeowner can make, sparing water heaters and fixtures from scale. The region's expansive clay soil is the other defining factor. It shrinks and swells with moisture, shifting slab foundations and the pipes within them, making slab leaks common.

Baytown's housing ranges from mid-century refinery-era neighborhoods with aging galvanized or cast-iron pipe worth repiping to newer slab subdivisions. The low-lying, bayside terrain brings real flood risk. Baytown's history even includes land subsidence from past groundwater pumping, since reversed by the switch to surface water. Therefore, backwater valves and drainage matter, and the occasional hard freeze like Winter Storm Uri can burst uninsulated pipes. The city's refineries, plants, and businesses also rely on commercial and industrial plumbing.

Baytown Neighborhoods and Areas We Serve

The neighborhoods around Baytown's historic downtown and Goose Creek · Communities along Garth Road and West Baker Road · The areas near ExxonMobil and the Bayer/Chevron Phillips complexes · Eva Maud, Lakewood, and the newer subdivisions · The homes and businesses across Baytown

Baytown Local Insight

As the hometown team, we know Baytown's soil, water, and housing. Our trucks are a familiar sight across the city. We stock them to handle the slab leaks, softeners, repipes, and freeze-and-storm protection Baytown homes actually need, resolving most visits in a single trip, and we serve the city's plants and businesses too.

Why Baytown Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee: If there's any delay, it's you we pay: $5 for every minute we're late, up to $300. See our guarantees.
Up-Front, Straightforward Pricing: You approve every price before any work begins: no meter running, no surprises.
100% Satisfaction Guarantee: We stand behind our materials, labor, and craftsmanship.
24/7 Availability: We answer the phone around the clock, every day of the year, with no after-hours fees. This is vital during a frozen pipe, a slab leak, or a storm-season emergency.
UWIN®-Endorsed, Licensed & Insured: Background-checked, drug-tested professionals with verified Texas licensing, liability coverage, and workers' compensation.
Locally Owned, Nationally Backed: Based right here in Baytown and serving Baytown, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Benjamin Franklin Plumbing® Club: Club membership with annual safety inspections, leak checks, water heater, well, and softener tune-ups, priority service, and discounts.

Seasonal Plumbing in Baytown

Baytown plumbing follows the Gulf Coast calendar. Before hurricane season, have drainage and any backwater valve checked so heavy rain doesn't back up your sewer. Before winter, insulate exposed pipes and hose bibs against the occasional hard freeze. Flush the water heater yearly for the hard water, and watch year-round for the slab leaks that shifting clay causes.

Call Benjamin Franklin Plumbing® of Baytown and Dayton at (281) 271 5705 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Baytown and Dayton team behind every visit. We proudly serve Baytown and the surrounding Baytown, Dayton, and east Houston area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

Learn more about our Baytown and Dayton-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

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Customer Reviews

4.82 (119327 reviews)

Kathleen Weir

Called at 8:30 - Benjamin Franklin Plumbing arrived at 11:15! Problem solved by noon! Friendly and competent service!

Saqib Baig

I wanted to share my appreciation for the excellent service Brandon and his team provided. Brandon arrived on time, responded quickly, and handled the work with professionalism, friendliness, and care. What stood out most was the speed and convenience of the service. Brandon assessed the leakage damage, cleaned the spout, scraped away the old caulk, reinstalled the area, and sealed it properly for waterproofing. Please extend my thanks to Brandon and his team for their reliable work and excellent customer service. I would definitely recommend their service and will call again for future needs.

Whitley Bilek

The owner is very detailed and does his research! He wants to ensure everyone gets the best possible. Through his top of class hiring and extensive attention to detail, the Madison area has a great option with Benjamin Franklin Plumbing for all of their plumbing needs!

Michael Lamond

I randomly found Benjamin Franklin Plumbing via a general Google search. I needed to have some work done on a shower in my home and I don't have a go to for plumbing. When I called I was met by the kind and helpful voice of Renee who put me on their schedule, and then followed up when an earlier opening presented itself, she ACTUALLY called me on the phone to try and update me. This was cool. Eric, their service technician came by my home and quickly assessed that Id actually need a contractor. He took video and found a contractor and SENT ME THE CONTRACTORS INFO. I told Renee afterwards that I hope I never need a plumber but if I do they will be my first call from here on out.

Jacob H

Growing family and we needed a plumber we could actually trust. Friends recommended Benjamin Franklin Plumbing of Intown Atlanta and wow, so glad they did. They inspected our whole plumbing system (never even thought of it as a “system” before) and gave us multiple options with zero pressure. We’re having them back when we return from vacation to get some work done. Trustworthy, patient and easy to deal with. Thankful we found these guys!!

TERRY MCKEE

Very impressive people to be around.

Cheri Carver

Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.

Brenda George

Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!

Cynthia V. Bell

The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.

Gail Irwin

Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!

Baytown Plumbing FAQs

Why does my Baytown home have slab leaks?

Baytown's expansive clay soil shifts with moisture, stressing the pipes inside your slab until they leak. We pinpoint slab leaks with non-destructive detection and recommend the best repair or reroute.

Is a water softener worth it in Baytown?

Yes. Baytown's water averages about 7.9 grains per gallon, hard enough to scale water heaters and fixtures. A softener protects them and improves how your water feels. We test and size it.

How do I protect my pipes from another freeze like Uri?

We insulate exposed pipes and hose bibs, advise on dripping and shut-offs, and repair freeze damage fast. A little freeze-proofing prevents a burst-pipe disaster.