Northpointe is a newer master-planned community in the Tomball area of northwest Houston, along SH 249 and Northpointe Boulevard, a growing area of newer subdivisions and family homes on the Harris–Montgomery county edge. Its newer housing is a natural fit for Benjamin Franklin Plumbing® of Cypress.
On time, every time, if we're not on time, we pay you $5 a minute, up to $300. We're your northwest Houston plumbing team, locally owned and operated.
Every Northpointe home has access to our full range of plumbing services. The menu is the same across our entire northwest Houston service area, and each service links to the brand page with full details:
Around-the-clock emergency service dispatched for Northpointe homeowners facing burst pipes, sewer backups, water heater failures, and slab leaks, day or night, weekends and holidays.
Slab leak detection and repair and whole-home leak detection, nearly every home here sits on a concrete slab over expansive Gulf-coast clay that swells and shrinks with our wet/dry cycles, stressing and cracking the pipes beneath the slab. We locate hidden leaks with acoustic and pressure testing and repair them before they undermine your foundation.
Water softeners, filtration, and treatment for the very hard water across northwest Harris County, the Cypress and Tomball-area MUD wells run about 22 to 26 grains per gallon, well above the City of Houston, scaling fixtures and shortening water heater life. A water test shows exactly what your home needs.
Sewer line repair and replacement and trenchless sewers, many area homes from the 1960s–90s have cast-iron drain lines under the slab that corrode, crack, and form low “bellies,” and we camera-inspect, hydro-jet, and repair or replace them, often without digging up the whole slab.
Pipe repair and whole-home repiping, chloride and mineral content in the local water pinhole aging copper, so we repipe in durable PEX, plus water service line and leaking pipe repair, including burst and frozen-pipe repair after a hard Texas freeze.
Water heater repair, replacement, and installation, including tankless systems, hard-water scale shortens heater life here, so flushing, replacement, and tankless upgrades are popular.
Drain cleaning and hydro jetting with camera inspection, clearing grease, scale, and roots, and diagnosing the sewer “bellies” that clay movement creates under Houston slabs.
Water line and full plumbing repair service, yard-line and service-line repair, fixture and valve work, and everyday repairs done right the first time.
Gas line installation and repair for water heaters, ranges, pool heaters, generators, fireplaces, and outdoor kitchens and grills, installed and tested safely by licensed professionals.
Backwater and drain protection and backflow devices, for the heavy Gulf rains and flooding the Houston area knows well, we help keep storm water and sewer surcharge from backing up into your home.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing and hose bibs built for the Texas heat.
Commercial plumbing service for the shops, offices, restaurants, and businesses across northwest Houston and the Cy-Fair area.
Northpointe's newer housing and Gulf-coast soil shape its plumbing. Its newer homes bring modern systems, remodels, and tankless upgrades, but even new construction here sits on concrete slabs over expansive clay, so slab movement and slab leaks can appear within a few years, and the area's very hard MUD water scales fixtures and shortens water heater life, making softening and treatment popular from the start. Newer homes are typically piped in PEX, though slab leaks and fitting failures still occur.
Northpointe homes are built on concrete slabs over expansive Gulf-coast clay, as northwest Houston makes standard, not basements, so slab-leak detection, foundation watering, and under-slab work matter even on newer homes. Summers are long and hot; winters are mild but bring the occasional hard freeze that bursts exposed pipes.
Northpointe's newer homes get our full range, slab leak detection and repair, hard-water treatment, water heater and tankless service, PEX repiping and repair, drain cleaning, gas lines, remodels, and backwater protection. Our team finishes most jobs in one visit, with upfront pricing.
we're the punctual plumbers, if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
northwest Houston homeowners recommend us for prompt, on-time arrivals, plumbers who explain the problem and protect the home, and honest work, even on 100-plus-degree Texas days.
locally owned and operated in Cypress, with the tools and resources of a national brand named Forbes' Top Ranked Plumbing Company of 2024, the best of both worlds.
our technicians explain the problem and give upfront pricing before any work begins, no hidden fees on any service call. Financing is available.
our Club Membership adds member benefits and priority service, handy for keeping slab-prone plumbing, hard-water systems, and water heaters maintained year-round.
from slab leaks and cast-iron sewer lines under expansive clay to very hard MUD water and PEX repipes, we know the plumbing challenges unique to northwest Houston homes.
fully licensed (Texas RMP license RMPL 38410) and insured, with plumbers answering the phone around the clock, vital when a slab leak, sewer backup, or burst pipe strikes.
Northpointe plumbing follows the Gulf-coast calendar. Even on a newer home, water the foundation evenly in dry spells and watch for slab-leak signs; have the very hard MUD water treated from the start; before a hard freeze, wrap exposed pipes; and flush the water heater against the scale.
Call Benjamin Franklin Plumbing® of Cypress at (281) 377-3131 anytime, day or night, or book your appointment online. Meet the Cypress team behind every visit. We proudly serve Northpointe and communities across northwest Houston, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Cypress-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Yes. Even new construction here sits on expansive clay that moves seasonally, and slab movement and fitting failures can cause leaks within a few years. We locate and repair them with acoustic and pressure testing.
The Tomball-area MUD wells run about 22 to 26 grains per gallon, scaling fixtures and shortening water heater life. Many homeowners add a softener from the start; we can test and size one.
Yes. Tankless is popular in newer Northpointe homes for endless hot water and efficiency. We install and service both tankless and tank heaters.
Yes. We do remodel plumbing, fixture upgrades, and repairs throughout the Northpointe area.
Yes, our plumbers answer around the clock, every day, backed by our On-Time guarantee.
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