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Medway is a small, close-knit community in southwestern Clark County near New Carlisle, with a quiet, semi-rural character and a mix of established homes and country properties. Benjamin Franklin Plumbing® of Springfield and Urbana is proud to serve Medway on time, every time.
On time, every time, if there's any delay, it's you we pay.
Every Medway home has access to our full range of plumbing services. The menu is the same across our entire Clark and Champaign County service area, and each service links to the national brand page with full details:
Medway's semi-rural setting means homes here are served by a mix of small community water and private wells, so well-pump service and water softening for the hard, sometimes iron-bearing groundwater are common local needs. The area's full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains, and west-central Ohio's cold winters make frozen-pipe protection important.
Medway's homes range from older houses that may need repiping to newer rural builds, and rural lots often use septic systems, shaping how we handle drain and waste-line work. Its country character makes fast, capable, single-visit service especially valuable, and our stocked trucks let us finish most jobs in one trip.
The community along Main Street and Lower Valley Pike · Rural acreage toward New Carlisle and Enon · Properties near the Mad River valley · The areas toward Bethel Township · And the homes across Medway
Medway's small-town and country homes get our full range, well-pump and softener service, sump pumps and frozen-pipe protection, and septic-aware drain work. Our stocked trucks finish most jobs in one trip, on time and with up-front pricing.
Medway's semi-rural setting rewards routine. If you're on a well, test your water periodically and keep treatment and the pressure tank maintained; before winter, insulate exposed pipes; before spring, test the sump pump and its backup. Flush the water heater yearly for the hard water.
Call Benjamin Franklin Plumbing® of Springfield and Urbana at (937) 240-1192 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Springfield and Urbana team behind every visit. We proudly serve Medway and the surrounding Clark and Champaign County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield and Urbana-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Amber Mellars
Family of 5 with three daughters, so our water gets a serious workout 😂. We had Benjamin Franklin Plumbing of Intown Atlanta come out to look at our home and help us understand where we could make things more efficient. They gave us some really useful advice, especially around improving our water quality and a few things we’d never even thought about. Friendly, knowledgeable and zero pressure. Really glad we found these guys. We’ll definitely be using them when we’re ready to make some upgrades!
Robert Friedman
We had an amazing experience with Benjamin Franklin Plumbing! We had a bit of an emergency (I'll spare details, was gross) and needed someone out quick to resolve. They came same day and were able to determine pipework hadn't been connected properly during recent work we had done. I'm really glad we found them! Local team, quick to respond, and took great care in our home. Would definitely recommend them!
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Kelly Harter
Tyler was helpful, courteous, and efficient. He explained the process in terms we could easily understand and worked with us to find the most convenient time to return to complete the job. We would definitely feel comfortable having him work for us again.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
Gail Irwin
Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!
Brian Doherty
Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!
E G
Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.
Krystyne Bryan
Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!
Many Medway properties are on private wells, while some are on a small community system. We service both, including well pumps, pressure tanks, and treatment.
The region's groundwater is hard and can carry iron, which stains fixtures and scales appliances. After a water test, we install the right softener and filtration.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes. With septic common on Medway's rural lots, we diagnose and resolve drain and waste-line issues with that system in mind.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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