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Medway is a small, close-knit community in southwestern Clark County near New Carlisle, with a quiet, semi-rural character and a mix of established homes and country properties. Benjamin Franklin Plumbing® of Springfield and Urbana is proud to serve Medway on time, every time.
On time, every time, if there's any delay, it's you we pay.
Every Medway home has access to our full range of plumbing services. The menu is the same across our entire Clark and Champaign County service area, and each service links to the national brand page with full details:
Medway's semi-rural setting means homes here are served by a mix of small community water and private wells, so well-pump service and water softening for the hard, sometimes iron-bearing groundwater are common local needs. The area's full-basement homes need reliable sump pumps with battery backup against snowmelt and spring rains, and west-central Ohio's cold winters make frozen-pipe protection important.
Medway's homes range from older houses that may need repiping to newer rural builds, and rural lots often use septic systems, shaping how we handle drain and waste-line work. Its country character makes fast, capable, single-visit service especially valuable, and our stocked trucks let us finish most jobs in one trip.
The community along Main Street and Lower Valley Pike · Rural acreage toward New Carlisle and Enon · Properties near the Mad River valley · The areas toward Bethel Township · And the homes across Medway
Medway's small-town and country homes get our full range, well-pump and softener service, sump pumps and frozen-pipe protection, and septic-aware drain work. Our stocked trucks finish most jobs in one trip, on time and with up-front pricing.
Medway's semi-rural setting rewards routine. If you're on a well, test your water periodically and keep treatment and the pressure tank maintained; before winter, insulate exposed pipes; before spring, test the sump pump and its backup. Flush the water heater yearly for the hard water.
Call Benjamin Franklin Plumbing® of Springfield and Urbana at (937) 240-1192 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Springfield and Urbana team behind every visit. We proudly serve Medway and the surrounding Clark and Champaign County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Springfield and Urbana-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Kersten Scanlon
I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.
Daniel Moise
I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.
Eric R
I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊
Beck Hasti
We had an old, barely functioning kitchen faucet replaced. The plumber (Brandon) was very professional and left the area very clean and dry. He also noticed some quirks in the plumbing in our 85 year old house (which also explained a water pressure issue we’d been having), letting us know what could be done to address it (& how much it might cost), should we choose to do something about.
Tyler Wood
Love them! On time, thorough, and informative. I tend to ask a lot of questions and they were more than happy to educate me. I’ve known the owner for over 15 years. Great guy. Ask for John.
Saeed Jassani
Excellent service. Very timely and professional. Reasonable price
Many Medway properties are on private wells, while some are on a small community system. We service both, including well pumps, pressure tanks, and treatment.
The region's groundwater is hard and can carry iron, which stains fixtures and scales appliances. After a water test, we install the right softener and filtration.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes. With septic common on Medway's rural lots, we diagnose and resolve drain and waste-line issues with that system in mind.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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