Sun City West is a thriving active-adult retirement community in the northwest Valley, the successor to the original Sun City, with well-kept homes built largely from the late 1970s onward around golf courses, recreation centers, and social clubs. Benjamin Franklin Plumbing® of Phoenix is the on-time team Sun City West residents count on, with the honest, patient service retirees deserve.
On time, every time, “if there's any delay, it's you we pay!”™ We've served the Valley for over 30 years, backed by a two-year 100% satisfaction guarantee.
Every Sun City West home has access to our full range of plumbing services. The menu is the same across our entire Valley of the Sun service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Sun City West homeowners facing burst or leaking pipes, slab leaks, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays.
Water softeners, filtration, and reverse-osmosis systems for the Valley's very hard water, cutting the scale that ruins water heaters, fixtures, and appliances, and addressing the arsenic, chromium, and other trace contaminants found in the region's Colorado River (CAP), Salt River Project (SRP), and groundwater blend.
Water heater repair, replacement, and installation and tankless systems, Phoenix's very hard water scales and shortens the life of water heaters (cutting efficiency dramatically), so flushing, repair, replacement, and tankless upgrades are among our most-requested services.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our trucks stocked to fix most issues in a single visit.
Pipe repair and whole-home repiping for pipe scaled and corroded by hard water and the aging or polybutylene systems in older homes, plus water service line and leaking pipe repair.
Slab leak detection and repair, plus non-destructive leak detection and leak repair, finding hidden leaks under slabs and in buried lines before they waste precious water or damage a home.
Drain cleaning and hydro jetting with camera inspection, clearing scale, grease, mineral buildup, and roots from Valley drain and sewer lines.
Sewer line repair and replacement and trenchless options for aging and root-clogged laterals, often with minimal digging in the hard caliche ground.
Gas line installation and repair for water heaters, ranges, pool heaters, outdoor kitchens, and fire pits, installed and tested safely by licensed professionals.
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing for hose bibs, irrigation, and desert landscaping.
Sun City West's character as an established retirement community shapes its plumbing. Its homes, many built from the late 1970s through the 1990s, bring steady demand for water heater replacement, repiping (including polybutylene from that era), fixture upgrades, and dependable maintenance, and its residents value honest, patient, on-time service. And like the whole Valley, its water is very hard, so softeners, reverse osmosis, and filtration protect fixtures, water heaters, and appliances and address arsenic and trace minerals.
Sun City West's homes sit on concrete slabs over caliche, not basements, so slab-leak detection and repair matter, and finding hidden leaks conserves water. Hard-water scale makes water heater service and softener installation frequent, era-typical polybutylene is worth replacing before it fails, and accessibility-minded fixture upgrades are popular here.
Sun City West's retirees get our full range, very hard water treatment and RO, water heater replacement, repiping and polybutylene work, slab-leak detection, and accessibility-minded fixture upgrades, all with the honest, patient, tidy service the community expects. Our stocked trucks fix most issues in one visit.
“if there's any delay, it's you we pay!”™, if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
we've helped Phoenix and Glendale neighbors with repairs, installations, and maintenance for over three decades, local, licensed plumbers who live and work in the same communities.
we back our parts and workmanship with a two-year 100% satisfaction guarantee, and our 4.8-star rating across nearly 2,000 reviews reflects it.
our vehicles stay stocked with parts, so we diagnose and fix most plumbing issues in a single visit, and we clean up after ourselves.
you approve every price before any work begins, no surprises, and we offer flexible financing, including interest-free options if paid within terms.
we answer the phone around the clock, every day of the year, vital during a slab leak, a failed water heater, or a burst pipe in the desert heat.
background-checked, drug-tested professionals, licensed in Arizona (ROC 200353), with liability coverage and workers' compensation, and backed by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Sun City West plumbing follows the desert calendar. Replace an aging water heater before it fails; add a softener and RO system to fight the very hard water; watch era-typical polybutylene for repiping needs; if you travel for the summer, have your home checked while you're away; and in a rare cold snap, protect exposed pipes.
Call Benjamin Franklin Plumbing® of Phoenix at (602) 461-8364 anytime, day or night, or book your appointment online. Meet the Phoenix team behind every visit. We proudly serve Sun City West and communities across the Valley of the Sun, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Yes, up-front pricing you approve before we start, patient explanations, and no upselling. Our reviews from Sun City West residents reflect exactly that.
Polybutylene, common in homes of this era, becomes brittle and prone to failure. Repiping replaces it before it leaks; we inspect and recommend honestly.
Yes, comfort-height toilets, walk-in showers, handheld fixtures, and other accessibility-minded upgrades, installed cleanly and correctly.
Yes. The very hard water scales fixtures and shortens water heater life. A softener plus RO protects your plumbing; we test and advise.
Yes. We can check plumbing while you're away, catch leaks early, and shut down or reopen a seasonal home.
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